Adobe Grrr

ccI have a photography subscription to CC. When I tried to download a
brush from the CC market I was told that market items are only
available to paid subscribers, and was asked if I want to upgrade. Isn't
a photography subscription a paid subscription. I posed the question on
the contact Adobe live chat, but was told it was a technical problem.
Has anyone else had that experience?

TIA

--
PeterN

In article , John A.
wrote:

ccI have a photography subscription to CC. When I tried to download a
brush from the CC market I was told that market items are only
available to paid subscribers, and was asked if I want to upgrade. Isn't
a photography subscription a paid subscription. I posed the question on
the contact Adobe live chat, but was told it was a technical problem.
Has anyone else had that experience?

TIA

No help; just a kvetch.

I just don't get why so much that shouldn't be is being shoved into
the "cloud". Hard drives are dirt cheap per MB, and it really only
makes sense to put things online if you need to access them elsewhere.

that's exactly what happens.

Okay, I get that there's a romanticization of it this early on, and a
business (profiteering) case for making software subscription-based,
but I think things will eventually settle into place, and that
software vendors will find better ways to enforce subscriptions, like
say having it "phone home" periodically (not every use) to make sure
the subscription is still good and assume it is good unless the
connection fails X times in a row (to prevent lock-in-by-user-firewall
but not interrupt use during a network outage.)

that's also exactly what happens.

In article , John A.
wrote:

ccI have a photography subscription to CC. When I tried to download a
brush from the CC market I was told that market items are only
available to paid subscribers, and was asked if I want to upgrade. Isn't
a photography subscription a paid subscription. I posed the question on
the contact Adobe live chat, but was told it was a technical problem.
Has anyone else had that experience?

TIA

No help; just a kvetch.

I just don't get why so much that shouldn't be is being shoved into
the "cloud". Hard drives are dirt cheap per MB, and it really only
makes sense to put things online if you need to access them elsewhere.

that's exactly what happens.

Okay, I get that there's a romanticization of it this early on, and a
business (profiteering) case for making software subscription-based,
but I think things will eventually settle into place, and that
software vendors will find better ways to enforce subscriptions, like
say having it "phone home" periodically (not every use) to make sure
the subscription is still good and assume it is good unless the
connection fails X times in a row (to prevent lock-in-by-user-firewall
but not interrupt use during a network outage.)

that's also exactly what happens.

On 2014-08-12 06:27:44 +0000, PeterN said:

ccI have a photography subscription to CC. When I tried to download a
brush from the CC market I was told that market items are only
available to paid subscribers, and was asked if I want to upgrade.
Isn't a photography subscription a paid subscription. I posed the
question on the contact Adobe live chat, but was told it was a
technical problem. Has anyone else had that experience?

TIA

Hmmm, I just tried to download a brush from the market to test, and had
the same experience.
I tried the upgrade button and was taken to a CC purchase page with no
option to log in as a subscriber, as I was already logged in. I am not
bothering with live chat, but I will be calling Adobe later this
morning to bitch.

I have had no issue downloading and installing stuff from "Add-Ons".
Menu-Help-Browse Add-Ons..


--
Regards,

Savageduck

On 2014-08-12 06:27:44 +0000, PeterN said:

ccI have a photography subscription to CC. When I tried to download a
brush from the CC market I was told that market items are only
available to paid subscribers, and was asked if I want to upgrade.
Isn't a photography subscription a paid subscription. I posed the
question on the contact Adobe live chat, but was told it was a
technical problem. Has anyone else had that experience?

TIA

Hmmm, I just tried to download a brush from the market to test, and had
the same experience.
I tried the upgrade button and was taken to a CC purchase page with no
option to log in as a subscriber, as I was already logged in. I am not
bothering with live chat, but I will be calling Adobe later this
morning to bitch.

I have had no issue downloading and installing stuff from "Add-Ons".
Menu-Help-Browse Add-Ons..


--
Regards,

Savageduck

On 8/12/2014 2:27 AM, PeterN wrote:
ccI have a photography subscription to CC. When I tried to download a
brush from the CC market I was told that market items are only
available to paid subscribers, and was asked if I want to upgrade. Isn't
a photography subscription a paid subscription. I posed the question on
the contact Adobe live chat, but was told it was a technical problem.
Has anyone else had that experience?

TIA


I found the answer to my question.
The brushes in Adobe Market are not available to photography
subscribers. If I paid more money and actually upgraded my subscription,
I would have complete access.

I browsed through the assets and found nothing there to make it woth
purchasing an upgrade.
Others may find it worth it, but I do not.


--
PeterN

On 8/12/2014 2:27 AM, PeterN wrote:
ccI have a photography subscription to CC. When I tried to download a
brush from the CC market I was told that market items are only
available to paid subscribers, and was asked if I want to upgrade. Isn't
a photography subscription a paid subscription. I posed the question on
the contact Adobe live chat, but was told it was a technical problem.
Has anyone else had that experience?

TIA


I found the answer to my question.
The brushes in Adobe Market are not available to photography
subscribers. If I paid more money and actually upgraded my subscription,
I would have complete access.

I browsed through the assets and found nothing there to make it woth
purchasing an upgrade.
Others may find it worth it, but I do not.


--
PeterN

On 2014-08-12 23:23:57 +0000, PeterN said:

On 8/12/2014 2:27 AM, PeterN wrote:
ccI have a photography subscription to CC. When I tried to download a
brush from the CC market I was told that market items are only
available to paid subscribers, and was asked if I want to upgrade. Isn't
a photography subscription a paid subscription. I posed the question on
the contact Adobe live chat, but was told it was a technical problem.
Has anyone else had that experience?

TIA


I found the answer to my question.
The brushes in Adobe Market are not available to photography
subscribers. If I paid more money and actually upgraded my
subscription, I would have complete access.

That doesn't make sense. If you click on that upgrade now it takes you
to the subscribe page where the first option is the $9.99/month
Photography Program.
I didn't call Adobe today, I will tomorrow.

I browsed through the assets and found nothing there to make it woth
purchasing an upgrade.
Others may find it worth it, but I do not.

In the "Add Ons" page there are pay & free extensions and stuff and I
have got a few things there.


--
Regards,

Savageduck

On 2014-08-12 23:23:57 +0000, PeterN said:

On 8/12/2014 2:27 AM, PeterN wrote:
ccI have a photography subscription to CC. When I tried to download a
brush from the CC market I was told that market items are only
available to paid subscribers, and was asked if I want to upgrade. Isn't
a photography subscription a paid subscription. I posed the question on
the contact Adobe live chat, but was told it was a technical problem.
Has anyone else had that experience?

TIA


I found the answer to my question.
The brushes in Adobe Market are not available to photography
subscribers. If I paid more money and actually upgraded my
subscription, I would have complete access.

That doesn't make sense. If you click on that upgrade now it takes you
to the subscribe page where the first option is the $9.99/month
Photography Program.
I didn't call Adobe today, I will tomorrow.

I browsed through the assets and found nothing there to make it woth
purchasing an upgrade.
Others may find it worth it, but I do not.

In the "Add Ons" page there are pay & free extensions and stuff and I
have got a few things there.


--
Regards,

Savageduck

On 8/12/2014 7:52 PM, Savageduck wrote:
On 2014-08-12 23:23:57 +0000, PeterN said:

On 8/12/2014 2:27 AM, PeterN wrote:
ccI have a photography subscription to CC. When I tried to download a
brush from the CC market I was told that market items are only
available to paid subscribers, and was asked if I want to upgrade. Isn't
a photography subscription a paid subscription. I posed the question on
the contact Adobe live chat, but was told it was a technical problem.
Has anyone else had that experience?

TIA


I found the answer to my question.
The brushes in Adobe Market are not available to photography
subscribers. If I paid more money and actually upgraded my
subscription, I would have complete access.

That doesn't make sense. If you click on that upgrade now it takes you
to the subscribe page where the first option is the $9.99/month
Photography Program.
I didn't call Adobe today, I will tomorrow.

I browsed through the assets and found nothing there to make it woth
purchasing an upgrade.
Others may find it worth it, but I do not.

In the "Add Ons" page there are pay & free extensions and stuff and I
have got a few things there.


I saw one brush I wanted to try.

From the Adobe FAQ website on the subject.

"Why don't photography plan customers get access to Creative Cloud Market?


Creative Cloud Market is a new benefit that has been added to certain
paid Creative Cloud plans, and is not included in the entitlements for
photography plan customers. Some Creative Cloud services, such a
Creative Cloud Market, TypeKit, and ProSite are only available to Single
App or Complete Creative Cloud plans. To download and use Creative Cloud
Market content, upgrade to either Creative Cloud Single App or Complete
plans."

https://helpx.adobe.com/creative-cloud/help/market.html

--
PeterN