If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Photoshop CC problem(s)
I've been running Photoshop CC for years without any trouble. I have
not used it for the last few weeks or so and in the mean time there have been several upgrades of PS and Windows 10. For whatever reason I now find that while PS starts OK it now always downloads files in Camera Raw. I don't mind that but I have not been able to turn that feature off. To compound the problem, it takes more than 2 hours to load an image. I don't actually know how long as I give up at that point. When I load a 30Mb NEF file the image may appear after 2 or 3 minutes but the editing sliders remain locked and unresponsive. The Windows task manager shows that one processor core (out of 12) is running at 100% and it will continue to do this until I shut down Photoshop. Most times I cannot shut down Photoshop in the usual manner but have to end the task in Task Manager. On occasion I can close Camera Raw and then I can shutdown Photoshop normally. I have tried contacting Adobe Tech Support but an afternoon of being passed from person to person in the hope that the next person would know about the problem, and after waiting for an hour for what might have been the last person I gave up. I then tried the adobe community and quickly received the suggestion that I should turn off GPU support. GPU setting was previously on Auto and is now Off. [GPU = GeForce GTX 1070]. That possibly made a difference, but only minimal. The image still opened in ACR but maybe more quickly. Fully functioning editing sliders were still not available even after about ten minutes. One CPU core only, continued to be fully at work. Some of the graphics memory was in use and there were occasional barely visible twitches of activity in various parts of the GPU. As far as I can tell I have the same problem irrespective of whether I am using PS 2020 or 2021. Has anyone encountered or heard of a similar problem and if so what was the cause/cure? -- Regards, Eric Stevens |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Photoshop problem | Eric Stevens | Digital Photography | 20 | August 6th 19 08:46 PM |
Photoshop grayscale problem | Scott Speck | Digital Photography | 7 | April 1st 07 02:55 AM |
photoshop dvd problem | [email protected] | Digital Photography | 2 | January 19th 06 06:58 AM |
Photoshop Elements 3 problem | Greg Hazen | Digital Photography | 0 | April 21st 05 02:10 PM |
Strange Photoshop problem | The Duke | Digital Photography | 4 | October 9th 04 04:51 AM |