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An Ethical source An unsolicited plug for B&H



 
 
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  #1  
Old January 26th 17, 07:52 PM posted to rec.photo.digital,alt.photography
PeterN
external usenet poster
 
Posts: 3,039
Default An Ethical source An unsolicited plug for B&H

Last week I requested a quote from B&H in NY, which was promptly sent. I
placed the order yesterday and was informed that the price had dropped.
They automatically billed me at the lower price. No discussion was
necessary. I thought I would pass this along to help in sourcing
decisions as in the past, some here have posted complaints about some
suppliers.


--
PeterN
  #2  
Old January 26th 17, 11:48 PM posted to rec.photo.digital,alt.photography
(PeteCresswell)
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Posts: 267
Default An Ethical source An unsolicited plug for B&H

Per PeterN:
Last week I requested a quote from B&H in NY, which was promptly sent. I
placed the order yesterday and was informed that the price had dropped.
They automatically billed me at the lower price. No discussion was
necessary. I thought I would pass this along to help in sourcing
decisions as in the past, some here have posted complaints about some
suppliers.


+1 on B&H: A class outfit in my experience.
--
Pete Cresswell
  #3  
Old January 27th 17, 03:26 AM posted to rec.photo.digital,alt.photography
Davoud
external usenet poster
 
Posts: 639
Default An Ethical source An unsolicited plug for B&H

PeterN:
Last week I requested a quote from B&H in NY, which was promptly sent. I
placed the order yesterday and was informed that the price had dropped.
They automatically billed me at the lower price. No discussion was
necessary. I thought I would pass this along to help in sourcing
decisions as in the past, some here have posted complaints about some
suppliers.


PeteCresswell:
+1 on B&H: A class outfit in my experience.


OK, but if you want a complete picture you should follow some of these
links https://www.google.com/search?as_q=b%26h+photo+lawsuits.

--
I agree with almost everything that you have said and almost everything that
you will say in your entire life.

usenet *at* davidillig dawt cawm
  #4  
Old January 27th 17, 04:30 AM posted to rec.photo.digital,alt.photography
PeterN[_6_]
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Posts: 4,254
Default An Ethical source An unsolicited plug for B&H

On 1/26/2017 9:26 PM, Davoud wrote:
PeterN:
Last week I requested a quote from B&H in NY, which was promptly sent. I
placed the order yesterday and was informed that the price had dropped.
They automatically billed me at the lower price. No discussion was
necessary. I thought I would pass this along to help in sourcing
decisions as in the past, some here have posted complaints about some
suppliers.


PeteCresswell:
+1 on B&H: A class outfit in my experience.


OK, but if you want a complete picture you should follow some of these
links https://www.google.com/search?as_q=b%26h+photo+lawsuits.


A lawsuit is an unadjudicated claim. The link shows that this one was
just instituted. My guess is that few of us here have sufficient
knowledge of the all of the facts to form a fair conclusion.

--
PeterN
  #5  
Old January 27th 17, 03:51 PM posted to rec.photo.digital,alt.photography
PAS[_2_]
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Posts: 595
Default An Ethical source An unsolicited plug for B&H

On 1/26/2017 5:48 PM, (PeteCresswell) wrote:
Per PeterN:
Last week I requested a quote from B&H in NY, which was promptly sent. I
placed the order yesterday and was informed that the price had dropped.
They automatically billed me at the lower price. No discussion was
necessary. I thought I would pass this along to help in sourcing
decisions as in the past, some here have posted complaints about some
suppliers.

+1 on B&H: A class outfit in my experience.


Agree, they are the gold standard in retailing. I also like dealing
with Adorama, Cameta, and Beach Camera.

  #6  
Old January 27th 17, 04:15 PM posted to rec.photo.digital,alt.photography
Savageduck[_3_]
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Posts: 16,487
Default An Ethical source An unsolicited plug for B&H

On 2017-01-27 14:51:00 +0000, PAS said:

On 1/26/2017 5:48 PM, (PeteCresswell) wrote:
Per PeterN:
Last week I requested a quote from B&H in NY, which was promptly sent. I
placed the order yesterday and was informed that the price had dropped.
They automatically billed me at the lower price. No discussion was
necessary. I thought I would pass this along to help in sourcing
decisions as in the past, some here have posted complaints about some
suppliers.

+1 on B&H: A class outfit in my experience.


Agree, they are the gold standard in retailing. I also like dealing
with Adorama, Cameta, and Beach Camera.


Yup! The two online vendors for photo equipment I can depend on are B&H
and Adorama. Though there are some less critical items (filters,
batteries, SD card, etc) I can get good deals and service on via Amazon.

--
Regards,

Savageduck

  #7  
Old January 29th 17, 01:08 AM posted to rec.photo.digital,alt.photography
Eric Stevens
external usenet poster
 
Posts: 13,611
Default An Ethical source An unsolicited plug for B&H

On Thu, 26 Jan 2017 21:26:32 -0500, Davoud wrote:

PeterN:
Last week I requested a quote from B&H in NY, which was promptly sent. I
placed the order yesterday and was informed that the price had dropped.
They automatically billed me at the lower price. No discussion was
necessary. I thought I would pass this along to help in sourcing
decisions as in the past, some here have posted complaints about some
suppliers.


PeteCresswell:
+1 on B&H: A class outfit in my experience.


OK, but if you want a complete picture you should follow some of these
links https://www.google.com/search?as_q=b%26h+photo+lawsuits.



I didn't read them all but they all seem to be about B&H being sued
with nothing about B&H being found guilty.
--

Regards,

Eric Stevens
  #8  
Old January 29th 17, 02:48 AM posted to rec.photo.digital,alt.photography
Davoud
external usenet poster
 
Posts: 639
Default An Ethical source An unsolicited plug for B&H

PeteCresswell:
+1 on B&H: A class outfit in my experience.


Davoud:
OK, but if you want a complete picture you should follow some of these
links https://www.google.com/search?as_q=b%26h+photo+lawsuits.


Eric Stevens:
I didn't read them all but they all seem to be about B&H being sued
with nothing about B&H being found guilty.


Tony Cooper:
There is enough smoke to know there's a fire. However, it's all about
how they treat their employees. Nothing to do with the quality of
their service to their customers. That has not been disputed.


B&H has enough financial resources to keep the suits grinding through
the court system. You probably won't see a "guilty" verdict. B&H
will settle without admitting wrongdoing. That's the usual outcome of
cases like this.


B&H settled a discrimination case brought by Equal Employment
Opportunity Commission in 2007 by paying $4.3 million. No "guilty"
verdict when a company settles. No admission of wrongdoing.


I give the charges enough credence that I will do business with
Adorama if there's something I need from an online source.


Yes, the charges are legitimate, including the Talmudic discrimination
against women. Their orthodox religion requires them to discriminate
against women, though in any suit B&H might find a degree flexibility
if the settlement cost is high enough.

I, too, agree that their customer service is outstanding. But Adorama
also does a damned good job in that respect. Aside: Years ago I
received a defective item from Adorama. I phoned and talked to a very
nice man (whom I later had the opportunity to meet) who had a strong
Yiddish/Russian accent and Yiddish syntax: "Zo, you got a bost office?"
"Of course." "Zo, you zent it back und ve zent you a new von." As a
linguist (Hebrew, inter alia, but only a few phrases in Yiddish) his
speech was delightful to my ear.

--
I agree with almost everything that you have said and almost everything that
you will say in your entire life.

usenet *at* davidillig dawt cawm
  #9  
Old January 29th 17, 03:10 AM posted to rec.photo.digital,alt.photography
Savageduck[_3_]
external usenet poster
 
Posts: 16,487
Default An Ethical source An unsolicited plug for B&H

On 2017-01-29 01:48:40 +0000, Davoud said:

PeteCresswell:
+1 on B&H: A class outfit in my experience.


Davoud:
OK, but if you want a complete picture you should follow some of these
links https://www.google.com/search?as_q=b%26h+photo+lawsuits.


Eric Stevens:
I didn't read them all but they all seem to be about B&H being sued
with nothing about B&H being found guilty.


Tony Cooper:
There is enough smoke to know there's a fire. However, it's all about
how they treat their employees. Nothing to do with the quality of
their service to their customers. That has not been disputed.


B&H has enough financial resources to keep the suits grinding through
the court system. You probably won't see a "guilty" verdict. B&H
will settle without admitting wrongdoing. That's the usual outcome of
cases like this.


B&H settled a discrimination case brought by Equal Employment
Opportunity Commission in 2007 by paying $4.3 million. No "guilty"
verdict when a company settles. No admission of wrongdoing.


I give the charges enough credence that I will do business with
Adorama if there's something I need from an online source.


Yes, the charges are legitimate, including the Talmudic discrimination
against women. Their orthodox religion requires them to discriminate
against women, though in any suit B&H might find a degree flexibility
if the settlement cost is high enough.

I, too, agree that their customer service is outstanding. But Adorama
also does a damned good job in that respect. Aside: Years ago I
received a defective item from Adorama. I phoned and talked to a very
nice man (whom I later had the opportunity to meet) who had a strong
Yiddish/Russian accent and Yiddish syntax: "Zo, you got a bost office?"
"Of course." "Zo, you zent it back und ve zent you a new von." As a
linguist (Hebrew, inter alia, but only a few phrases in Yiddish) his
speech was delightful to my ear.


The two outstanding PR/problem solvers at Adorama and B&H that I have
had contact with were Helen Oster and Henry Posner. There was a time
when both of them would make an appearance in the photo news groups to
respond to a disgruntled customer who was venting for one reason or
another.

Adorama has this to say about Helen:
"Helen Oster is one of the most visible members of the Adorama online
team. As the Adorama Customer Service Ambassador, Helen spends her
days—and often, her nights—scanning online discussion forums, news
groups, social networks, photo sharing sites and beyond, answering
customer questions and addressing their concerns. She’s there to help
when problems arise to facilitate their resolution as quickly as
possible.
And you don’t have to wait for Helen to find you: If you ever have an
Adorama customer service question, Helen is always an email away at
and is eager to help."

....and this regarding B&H and Henry:
http://bloomreach.com/2016/03/bh-photo-competes-in-the-amazon-era/
https://www.linkedin.com/in/hposner
--
Regards,

Savageduck

  #10  
Old January 29th 17, 03:17 AM posted to rec.photo.digital,alt.photography
Savageduck[_3_]
external usenet poster
 
Posts: 16,487
Default An Ethical source An unsolicited plug for B&H

On 2017-01-29 00:39:52 +0000, Tony Cooper said:

On Sun, 29 Jan 2017 13:08:25 +1300, Eric Stevens
wrote:

On Thu, 26 Jan 2017 21:26:32 -0500, Davoud wrote:

PeterN:
Last week I requested a quote from B&H in NY, which was promptly sent. I
placed the order yesterday and was informed that the price had dropped.
They automatically billed me at the lower price. No discussion was
necessary. I thought I would pass this along to help in sourcing
decisions as in the past, some here have posted complaints about some
suppliers.

PeteCresswell:
+1 on B&H: A class outfit in my experience.

OK, but if you want a complete picture you should follow some of these
links https://www.google.com/search?as_q=b%26h+photo+lawsuits.



I didn't read them all but they all seem to be about B&H being sued
with nothing about B&H being found guilty.


There is enough smoke to know there's a fire. However, it's all about
how they treat their employees. Nothing to do with the quality of
their service to their customers. That has not been disputed.

B&H has enough financial resources to keep the suits grinding through
the court system. You probably won't see a "guilty" verdict. B&H
will settle without admitting wrongdoing. That's the usual outcome of
cases like this.

B&H settled a discrimination case brought by Equal Employment
Opportunity Commission in 2007 by paying $4.3 million. No "guilty"
verdict when a company settles. No admission of wrongdoing.


I give the charges enough credence that I will do business with
Adorama if there's something I need from an online source.


There is some defence on the part of B&H.
https://petapixel.com/2016/03/07/photos-take-us-inside-bh-warehouse-nyc/
--
Regards,

Savageduck

 




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