Lightroom Classic CC problem

On 2/7/2018 11:58 PM, PeterN wrote:
On 2/7/2018 10:12 PM, Eric Stevens wrote:
On Wed, 7 Feb 2018 15:57:03 -0500, PeterN
wrote:

On 2/5/2018 10:05 PM, Eric Stevens wrote:
My Lightroom Classic CC seems to have decided to give up printing.
When I select Print it brings up the appropriate screen identifying
the printer and the paper size and then a notice pops up which says
something like:

Â*Â*Â*Â* Adobe Photoshop Lightroom has stopped working.

Â*Â*Â*Â* A problem caused the program to stop working correctly.
Â*Â*Â*Â* Windows will close the program and notify you if a solution is
Â*Â*Â*Â* available.

As far as I know all my software is up to date. Is this just my
problem or have other people also experienced it?

W10 of course.


Call Adobe support. it comes with the package. The last time i had an
issue, I I used them, and they remotely found and fixed the problem.

Preliminary discussions suggest they want me to file a Crash Report.
This should happen automatically. As far as I can tell Crash Reporter
is not working (known problem) and I have not yet found sensible
advice about getting it working. No, I haven't turned it off. Nor have
I found a setting where I can turn it on or off, although there is
supposed to be one.

I've fallen in the sea and somebody has stolen my life belt. :-(

Hopefully someone from Adobe will respond.


One trick I have used is deleting the preference file. When you start it
again it will create the default preference file.
I found this on the web:
Now just hold Shift-Option (on Windows it's Shift-Alt thanks Rob Sylvan)
and restart Lightroom. Keep holding them down and the dialog below will
appear. Click “Reset Preferences� and it installs a factory fresh set of
preferences for you, and the problems you were having right along with it.
hth



Or try this:
https://lightroomkillertips.com/something-acting-weird-try-resetting-lightroom-ccs-preferences/

--
PeterN

On 2018-02-07 21:09:51 +0000, PeterN said:

On 2/6/2018 11:21 AM, android wrote:


snip

True, but who would volunteer to work for a company like Microsoft
without getting paid? If MS want work for free then they obviosly have
to make them Win 10 Home users use untested soft... And then just wait
for bugreports so that updates can be fixed before Win 10 Pro users
updates at their convenience.

I have issues with Win 10 Pro, on my laptop. Yet some of my friends say
they have no issues with Win 10.

The difference in updating is that with Pro you have a grace period of
six plus months to apply system updates and can thus do it then you
have a few days to spare...
--
teleportation kills

On Thu, 08 Feb 2018 16:12:24 +1300, Eric Stevens
wrote:

On Wed, 7 Feb 2018 15:57:03 -0500, PeterN
wrote:

On 2/5/2018 10:05 PM, Eric Stevens wrote:
My Lightroom Classic CC seems to have decided to give up printing.
When I select Print it brings up the appropriate screen identifying
the printer and the paper size and then a notice pops up which says
something like:

Adobe Photoshop Lightroom has stopped working.

A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is
available.

As far as I know all my software is up to date. Is this just my
problem or have other people also experienced it?

W10 of course.


Call Adobe support. it comes with the package. The last time i had an
issue, I I used them, and they remotely found and fixed the problem.

Preliminary discussions suggest they want me to file a Crash Report.
This should happen automatically. As far as I can tell Crash Reporter
is not working (known problem) and I have not yet found sensible
advice about getting it working. No, I haven't turned it off. Nor have
I found a setting where I can turn it on or off, although there is
supposed to be one.

I've fallen in the sea and somebody has stolen my life belt. :-(

Hopefully someone from Adobe will respond.

I have now made contact with Adobe. So far they have asked me to send
them various files and in each case they are not there or I can't get
at them via LR as it now comes up in the PRINT module and crashes
almost immediately.
--

Regards,

Eric Stevens

On Wed, 7 Feb 2018 23:58:03 -0500, PeterN
wrote:

On 2/7/2018 10:12 PM, Eric Stevens wrote:
On Wed, 7 Feb 2018 15:57:03 -0500, PeterN
wrote:

On 2/5/2018 10:05 PM, Eric Stevens wrote:
My Lightroom Classic CC seems to have decided to give up printing.
When I select Print it brings up the appropriate screen identifying
the printer and the paper size and then a notice pops up which says
something like:

Adobe Photoshop Lightroom has stopped working.

A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is
available.

As far as I know all my software is up to date. Is this just my
problem or have other people also experienced it?

W10 of course.


Call Adobe support. it comes with the package. The last time i had an
issue, I I used them, and they remotely found and fixed the problem.

Preliminary discussions suggest they want me to file a Crash Report.
This should happen automatically. As far as I can tell Crash Reporter
is not working (known problem) and I have not yet found sensible
advice about getting it working. No, I haven't turned it off. Nor have
I found a setting where I can turn it on or off, although there is
supposed to be one.

I've fallen in the sea and somebody has stolen my life belt. :-(

Hopefully someone from Adobe will respond.


One trick I have used is deleting the preference file. When you start it
again it will create the default preference file.
I found this on the web:
Now just hold Shift-Option (on Windows it's Shift-Alt thanks Rob Sylvan)
and restart Lightroom. Keep holding them down and the dialog below will
appear. Click “Reset Preferences� and it installs a factory fresh set of
preferences for you, and the problems you were having right along with it.
hth

I have seen that and have been tempted to try it, but that could only
confuse the issue. I have found that for the last severaal months
people have been reporting problem with Crash Reporter. Mine certainly
is not working and has not created any reports.
--

Regards,

Eric Stevens

In article , Mayayana
wrote:

I don't use anything that
Google have had their hands on.

you should disconnect from the internet and sell all of your computers.

On 2/8/2018 4:27 AM, Eric Stevens wrote:
On Wed, 7 Feb 2018 23:58:03 -0500, PeterN
wrote:

On 2/7/2018 10:12 PM, Eric Stevens wrote:
On Wed, 7 Feb 2018 15:57:03 -0500, PeterN
wrote:

On 2/5/2018 10:05 PM, Eric Stevens wrote:
My Lightroom Classic CC seems to have decided to give up printing.
When I select Print it brings up the appropriate screen identifying
the printer and the paper size and then a notice pops up which says
something like:

Adobe Photoshop Lightroom has stopped working.

A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is
available.

As far as I know all my software is up to date. Is this just my
problem or have other people also experienced it?

W10 of course.


Call Adobe support. it comes with the package. The last time i had an
issue, I I used them, and they remotely found and fixed the problem.

Preliminary discussions suggest they want me to file a Crash Report.
This should happen automatically. As far as I can tell Crash Reporter
is not working (known problem) and I have not yet found sensible
advice about getting it working. No, I haven't turned it off. Nor have
I found a setting where I can turn it on or off, although there is
supposed to be one.

I've fallen in the sea and somebody has stolen my life belt. :-(

Hopefully someone from Adobe will respond.


One trick I have used is deleting the preference file. When you start it
again it will create the default preference file.
I found this on the web:
Now just hold Shift-Option (on Windows it's Shift-Alt thanks Rob Sylvan)
and restart Lightroom. Keep holding them down and the dialog below will
appear. Click “Reset Preferences� and it installs a factory fresh set of
preferences for you, and the problems you were having right along with it.
hth

I have seen that and have been tempted to try it, but that could only
confuse the issue. I have found that for the last severaal months
people have been reporting problem with Crash Reporter. Mine certainly
is not working and has not created any reports.


You have nothing to lose by deleting preferences. One of the Adobe
product managers suggested that to me several years ago. When I have
weird issues with the CC products that is the first thing I try. It has
worked more times than not.
However, it's your decision.

--
PeterN

In article , PeterN
wrote:

I always get a similar message if I use AOL web-mail. However the
message comes from AOL. I am weaning myself away from AOL, and giving
important people my new addy.

the 1990s is calling you back.

"nospam" wrote

| I don't use anything that
| Google have had their hands on.
|
| you should disconnect from the internet and sell all of your computers.

Interesting idea. You didn't know that there
were other things to do with computers besides
Google? Even an Apple devotee like yourself?
I guess Google/Doubleclick hegemony is worse
than I thought.

In article , Mayayana
wrote:


| I don't use anything that
| Google have had their hands on.
|
| you should disconnect from the internet and sell all of your computers.

Interesting idea.

a very worthwhile one, given your extreme distrust of google and other
mega-corps.

You didn't know that there
were other things to do with computers besides
Google?

i did. you could play solitaire. win95 edition.

if you are on line at all, google will have their fingers in what
you're doing in ways you never even thought of, making it *very*
difficult to avoid all of it.

your only option is to disconnect entirely, which also keeps facebook
and other company's info of you at a minimum.

just think, with all that additional free time, you will be able to
cover your roof with tin foil. i heard it's on sale this week too.

"nospam" wrote

| if you are on line at all, google will have their fingers in what
| you're doing in ways you never even thought of, making it *very*
| difficult to avoid all of it.
|

Famous last words of the ostrich, before it
gets kicked in the ass while burying its head.
Ostriches always have a good rationalization
as to why lifting a finger is not only tiring but
actually useless.

I won't try to explain how to avoid Google. It
does take a bit of effort. People who care to
can figure it out.