ROXIO REBATE SCAM

"Ed Mullikin" wrote in message
...
:I needed to burn some photo CD's and DVD's so I purchased Easy Mediator
: Creator 9 which advertised a $20 rebate for owners of Creator 7 which I
was.
: It was the usual: Send in the receipt, UPC barcode, photocopy of the old
CD,
: etc. There was only ONE barcode and it was on the bottom flap of the box
so
: I sent the whole flap in. I received a postal card saying I sent the
wrong
: barcode. There was a toll free number to call but it was an automated
: response system leading to nothing but frustration. I took the card to
the
: Staples store to show the manager. He looked at the box and could find no
: other barcode but he refunded the $20 to me. I've never encountered
rebate
: problems with other products before. Stay away from Roxio if you are
: entitled to the rebate.
:
:
Their products are highly questionable value anyway. I'm surprised to hear
they have any returning customers, considering their appalling attitude to
customers.

--
From Douglas...
Wedding and Portrait specialist: http://www.photosbydouglas.com
Canvas prints and Digital enlargements: http://www.canvasphotos.com.au
Wedding Photography anywhere on the east coast of Australia.

Rebates are the most wide spread consumer scam in the United States.
No matter what you do to keep track of what you send, etc. it is essentially
random whether the rebate will be honored.
Whenver possible rebates should be avoided and should not be the deciding
factor on whether to purchase an item or not. If you shop carefully you can
usually, but not always, find the item somewhere from a reliable vendor at
the "rebate" price without having to play the rebate sweepstakes. Costco,
for example, usually gives the rebate at the cash register or allows you to
register on the internet so there is no scam about sending in the right bar
code, etc.
I know of no major manufacturer/distributor whose rebate schemes are
anything but schemes and are reliable. A store like Costco can choose to
minimize the rebate risk, but few do. There is no reason an item simply
cannot be offered at a specific sale price. However with rebates, even if
the manufacturer intends to honor the rebate, the manufacturer knows that a
significant percent of buyers will never send the rebate coupon in. Hence a
rebate is cheaper than a discounted sale price.
Caveat empty your pocket.

babaloo wrote:

Rebates are the most wide spread consumer scam in the United States.
No matter what you do to keep track of what you send, etc. it is essentially
random whether the rebate will be honored.
Whenver possible rebates should be avoided and should not be the deciding
factor on whether to purchase an item or not. If you shop carefully you can
usually, but not always, find the item somewhere from a reliable vendor at
the "rebate" price without having to play the rebate sweepstakes. Costco,
for example, usually gives the rebate at the cash register or allows you to
register on the internet so there is no scam about sending in the right bar
code, etc.
I know of no major manufacturer/distributor whose rebate schemes are
anything but schemes and are reliable. A store like Costco can choose to
minimize the rebate risk, but few do. There is no reason an item simply
cannot be offered at a specific sale price. However with rebates, even if
the manufacturer intends to honor the rebate, the manufacturer knows that a
significant percent of buyers will never send the rebate coupon in. Hence a
rebate is cheaper than a discounted sale price.
Caveat empty your pocket.


Yeah, I got screwed by Canon's rebate company a year or two ago...

On the other hand I did manage a Roxio rebate or two, but their rebate
handler certainly did what they could to make a struggle out of it.

On Thu, 25 Jan 2007 09:33:06 -0500, Ed Mullikin wrote:

I needed to burn some photo CD's and DVD's so I purchased Easy Mediator
Creator 9 which advertised a $20 rebate for owners of Creator 7 which I was.
It was the usual: Send in the receipt, UPC barcode, photocopy of the old CD,
etc. There was only ONE barcode and it was on the bottom flap of the box so
I sent the whole flap in. I received a postal card saying I sent the wrong
barcode. There was a toll free number to call but it was an automated
response system leading to nothing but frustration. I took the card to the
Staples store to show the manager. He looked at the box and could find no
other barcode but he refunded the $20 to me. I've never encountered rebate
problems with other products before. Stay away from Roxio if you are
entitled to the rebate.

IMHO - stay away from the damned rebates!! OfficeMax and a few other
stores have done away with them.

In article , Ed Mullikin
wrote:

I needed to burn some photo CD's and DVD's so I purchased Easy Mediator
Creator 9 which advertised a $20 rebate for owners of Creator 7 which I was.
It was the usual: Send in the receipt, UPC barcode, photocopy of the old CD,
etc. There was only ONE barcode and it was on the bottom flap of the box so
I sent the whole flap in. I received a postal card saying I sent the wrong
barcode. There was a toll free number to call but it was an automated
response system leading to nothing but frustration. I took the card to the
Staples store to show the manager. He looked at the box and could find no
other barcode but he refunded the $20 to me. I've never encountered rebate
problems with other products before. Stay away from Roxio if you are
entitled to the rebate.



{cue yet another month long running rage war thread on rebates...}

--
You need only reflect that one of the best ways to get yourself a
reputation as a dangerous citizen these days is to go about repeating
the very phrases which our founding fathers used in the struggle for
independence.
-- Charles A. Beard

"Ed Mullikin" wrote in message
...
I needed to burn some photo CD's and DVD's so I purchased Easy Mediator
Creator 9 which advertised a $20 rebate for owners of Creator 7 which I
was. It was the usual: Send in the receipt, UPC barcode, photocopy of the
old CD, etc. There was only ONE barcode and it was on the bottom flap of
the box so I sent the whole flap in. I received a postal card saying I
sent the wrong barcode. There was a toll free number to call but it was an
automated response system leading to nothing but frustration. I took the
card to the Staples store to show the manager. He looked at the box and
could find no other barcode but he refunded the $20 to me. I've never
encountered rebate problems with other products before. Stay away from
Roxio if you are entitled to the rebate.

There were class action lawsuits brought against companies for screwing
people over rebates several years ago. I would have thought they had
learned. I turn in every rebate offer I get and so far have gotten all of
them back. I have a $10 one in the wings from D-Link and a $35 from Canon.

It sounds like you were made whole again, but for anyone mistreated buy a
rebate offer, do not sit idle. Complain to the proper authorities.
-S

I needed to burn some photo CD's and DVD's so I purchased Easy Mediator
Creator 9 which advertised a $20 rebate for owners of Creator 7 which I was.
It was the usual: Send in the receipt, UPC barcode, photocopy of the old CD,
etc. There was only ONE barcode and it was on the bottom flap of the box so
I sent the whole flap in. I received a postal card saying I sent the wrong
barcode. There was a toll free number to call but it was an automated
response system leading to nothing but frustration. I took the card to the
Staples store to show the manager. He looked at the box and could find no
other barcode but he refunded the $20 to me. I've never encountered rebate
problems with other products before. Stay away from Roxio if you are
entitled to the rebate.

Doug wrote:
Their products are highly questionable value anyway. I'm surprised to hear
they have any returning customers, considering their appalling attitude to
customers.

OK, fair enough, but what would you suggest as a comparable alternative?

- John

On Thu, 25 Jan 2007 10:40:49 -0500, John Albert
wrote:

Doug wrote:
Their products are highly questionable value anyway. I'm surprised to hear
they have any returning customers, considering their appalling attitude to
customers.

OK, fair enough, but what would you suggest as a comparable alternative?

- John

Nero.

--
California's Assembly prepared
Monday to move the state's
primary up to February. An early
California primary has unique
advantages. It gives each candidate
the chance to spend all their money
to finish third behind Gary Coleman
and a porn star.