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BEWA Backdrop Outlet
Do NOT order from Backdrop Outlet. Here is a short version of my sad
story. I placed a phone order totaling $452.90. In 2 weeks I received 2 items totaling $21.56. My credit card statement showed charges of $452.90, and $11.44. I called 7 times to inquire about the second charge, and kept getting "your rep will call you back." She never did. 6 weeks later I received all but one item. Another charge of $149 was on my card. I finally got in touch with my rep and she said the final total she quoted on the phone was for in-stock items only. Also, the one remaining item I hadn't received was discontinued. They cancelled my order for it and gave me store credit. No refund! Besides the poor customer service, and lies, I couldn't get an answer to the question "if the phone quote was for in-stock items only, why did it take 6 weeks for me to receive?" The moral of the story is: "PLEASE DO NOT ORDER FROM THIS RETAILER." Thanks for reading. ~Sandy |
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