When You Hear The Heavy Accent & The Poor Phone Connection... HANG UP!! ----- 371BW1CpMDUz

wrote in message
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When You Hear The Heavy Accent & The Poor Phone Connection... HANG UP!!
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I think you must know what I'm talking about. Together, a heavy foreign
accent,
coupled with a lousy phone connection can only mean one thing... An
outsourced
operation, in a place like India, China, The Philippines, etc.; where some
greedy American corporation is saving a few pieces of Silver and
displacing
American workers in the process.
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The best thing you can do is hang up... look for the companies' on-shore
counterpart
and complain! Tell them you're sick and tired of sub-standard services by
people
who speak English so poorly that you can hardly communicate... are most
often
poorly trained... have little accountability for the advice they give
you... often can't be
heard clearly because of a poor satellite phone connection... conveniently
block
their caller-ID... give themselves phony names like 'Tina' or 'Jimmy' (to
deceive you
into thinking they're local) and most often provide no avenue to escalate
an issue
to someone who can really help.
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Corporations will only end this practice if they see they're losing their
customer
base as a consequence. Let's start doing our part by starting a
grass-roots
movement...
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When You Hear The Heavy Accent & The Poor Phone Connection... HANG UP!
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Hell, I hang up on everybody. Wife, boss, everybody. Who want's to
hear that ****? It's always bad news anyway. Aggrivation with buttons on it.
The only thing good about phones is that they have volume control. Click.
Bob Hickey
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-(Ignore what follows)


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