Digital photo problem - equipment failure?

Hi all,

I am not a photographer (though very interested in photography!) but I do
fairly basic digital retouching for wedding customers. I have received a few
discs of photos from the same photographer a few times now with the same
problem.

About a quarter from the left border of a landscape image, a vertical,
single-pixel greenish line run through. I've zoomed in and can see a small
(maybe 2x2 pixel) white spot about 5 pixels from the top of the image, and
the green line runs vertically down from there, right to the bottom of the
image. This littel white spot looks like there's a "hole" in the image,
which is "leaking" the green line.

Can this learned forum please advise me as to why this keeps happening?

I have raised this previously with the photographer and he told me last time
it was down to a corrupted media card. That sounded wrong to me, as an IT
support pro - if the media card was corrupt, we would be having other
issues. (That's not to say he was being dishonest - he's not an IT person.)
He told me he ditched the faulty card, but here we are again. I suspect he's
mis-diagnosing the problem, and that ditching this data card too will not
fix the issue.

Could his explanation be right? I suspect it's a problem with his camera and
that he's giving me excuses to fob off having to spend money on it. I'd be
very grateful for advice, as I don't want to dismiss him if I'm wrong. He
tells me he took many more photos after the ones he took for me, and none of
them have this issue, so he reckons it's ot the camera. Then again he never
noticed this the first time, nor this time, until I raised it with him.


Thanks for reading this!

Here's Johnny wrote:
Hi all,

I am not a photographer (though very interested in photography!) but I
do fairly basic digital retouching for wedding customers. I have
received a few discs of photos from the same photographer a few times
now with the same problem.

About a quarter from the left border of a landscape image, a vertical,
single-pixel greenish line run through. I've zoomed in and can see a
small (maybe 2x2 pixel) white spot about 5 pixels from the top of the
image, and the green line runs vertically down from there, right to the
bottom of the image. This littel white spot looks like there's a "hole"
in the image, which is "leaking" the green line.

Can this learned forum please advise me as to why this keeps happening?

I have raised this previously with the photographer and he told me last
time it was down to a corrupted media card. That sounded wrong to me, as
an IT support pro - if the media card was corrupt, we would be having
other issues. (That's not to say he was being dishonest - he's not an IT
person.) He told me he ditched the faulty card, but here we are again. I
suspect he's mis-diagnosing the problem, and that ditching this data
card too will not fix the issue.

Could his explanation be right? I suspect it's a problem with his camera
and that he's giving me excuses to fob off having to spend money on it.
I'd be very grateful for advice, as I don't want to dismiss him if I'm
wrong. He tells me he took many more photos after the ones he took for
me, and none of them have this issue, so he reckons it's ot the camera.
Then again he never noticed this the first time, nor this time, until I
raised it with him.


Thanks for reading this!

Sometimes you can get weird lines or blockish areas from corrupted files
on (faulty) cards.
But from your description, I think he's got a more serious problem with
the sensor itself.

"Me" wrote in message
...
Here's Johnny wrote:
Hi all,

I am not a photographer (though very interested in photography!) but I do
fairly basic digital retouching for wedding customers. I have received a
few discs of photos from the same photographer a few times now with the
same problem.

About a quarter from the left border of a landscape image, a vertical,
single-pixel greenish line run through. I've zoomed in and can see a
small (maybe 2x2 pixel) white spot about 5 pixels from the top of the
image, and the green line runs vertically down from there, right to the
bottom of the image. This littel white spot looks like there's a "hole"
in the image, which is "leaking" the green line.

Can this learned forum please advise me as to why this keeps happening?

I have raised this previously with the photographer and he told me last
time it was down to a corrupted media card. That sounded wrong to me, as
an IT support pro - if the media card was corrupt, we would be having
other issues. (That's not to say he was being dishonest - he's not an IT
person.) He told me he ditched the faulty card, but here we are again. I
suspect he's mis-diagnosing the problem, and that ditching this data card
too will not fix the issue.

Could his explanation be right? I suspect it's a problem with his camera
and that he's giving me excuses to fob off having to spend money on it.
I'd be very grateful for advice, as I don't want to dismiss him if I'm
wrong. He tells me he took many more photos after the ones he took for
me, and none of them have this issue, so he reckons it's ot the camera.
Then again he never noticed this the first time, nor this time, until I
raised it with him.


Thanks for reading this!

Sometimes you can get weird lines or blockish areas from corrupted files
on (faulty) cards.
But from your description, I think he's got a more serious problem with
the sensor itself.

Thanks for your reply - I suspect much the same myself. However, he tells me
he has covered other events since that wedding, and there were no problems.
I can't verify this, though.

which camera type, please?

Here's Johnny napsal(a):

"Me" wrote in message
...
Here's Johnny wrote:
Hi all,

I am not a photographer (though very interested in photography!) but
I do fairly basic digital retouching for wedding customers. I have
received a few discs of photos from the same photographer a few times
now with the same problem.

About a quarter from the left border of a landscape image, a
vertical, single-pixel greenish line run through. I've zoomed in and
can see a small (maybe 2x2 pixel) white spot about 5 pixels from the
top of the image, and the green line runs vertically down from there,
right to the bottom of the image. This littel white spot looks like
there's a "hole" in the image, which is "leaking" the green line.

Can this learned forum please advise me as to why this keeps happening?

I have raised this previously with the photographer and he told me
last time it was down to a corrupted media card. That sounded wrong
to me, as an IT support pro - if the media card was corrupt, we would
be having other issues. (That's not to say he was being dishonest -
he's not an IT person.) He told me he ditched the faulty card, but
here we are again. I suspect he's mis-diagnosing the problem, and
that ditching this data card too will not fix the issue.

Could his explanation be right? I suspect it's a problem with his
camera and that he's giving me excuses to fob off having to spend
money on it. I'd be very grateful for advice, as I don't want to
dismiss him if I'm wrong. He tells me he took many more photos after
the ones he took for me, and none of them have this issue, so he
reckons it's ot the camera. Then again he never noticed this the
first time, nor this time, until I raised it with him.


Thanks for reading this!

Sometimes you can get weird lines or blockish areas from corrupted
files on (faulty) cards.
But from your description, I think he's got a more serious problem
with the sensor itself.

Thanks for your reply - I suspect much the same myself. However, he
tells me he has covered other events since that wedding, and there were
no problems. I can't verify this, though.

which camera type, please?

Here's Johnny napsal(a):

"Me" wrote in message
...
Here's Johnny wrote:
Hi all,

I am not a photographer (though very interested in photography!) but
I do fairly basic digital retouching for wedding customers. I have
received a few discs of photos from the same photographer a few times
now with the same problem.

About a quarter from the left border of a landscape image, a
vertical, single-pixel greenish line run through. I've zoomed in and
can see a small (maybe 2x2 pixel) white spot about 5 pixels from the
top of the image, and the green line runs vertically down from there,
right to the bottom of the image. This littel white spot looks like
there's a "hole" in the image, which is "leaking" the green line.

Can this learned forum please advise me as to why this keeps happening?

I have raised this previously with the photographer and he told me
last time it was down to a corrupted media card. That sounded wrong
to me, as an IT support pro - if the media card was corrupt, we would
be having other issues. (That's not to say he was being dishonest -
he's not an IT person.) He told me he ditched the faulty card, but
here we are again. I suspect he's mis-diagnosing the problem, and
that ditching this data card too will not fix the issue.

Could his explanation be right? I suspect it's a problem with his
camera and that he's giving me excuses to fob off having to spend
money on it. I'd be very grateful for advice, as I don't want to
dismiss him if I'm wrong. He tells me he took many more photos after
the ones he took for me, and none of them have this issue, so he
reckons it's ot the camera. Then again he never noticed this the
first time, nor this time, until I raised it with him.


Thanks for reading this!

Sometimes you can get weird lines or blockish areas from corrupted
files on (faulty) cards.
But from your description, I think he's got a more serious problem
with the sensor itself.

Thanks for your reply - I suspect much the same myself. However, he
tells me he has covered other events since that wedding, and there were
no problems. I can't verify this, though.

van dark wrote:
which camera type, please?

Here's Johnny napsal(a):

"Me" wrote in message
...
Here's Johnny wrote:
Hi all,

I am not a photographer (though very interested in photography!)
but I do fairly basic digital retouching for wedding customers. I have
received a few discs of photos from the same photographer a few
times now with the same problem.

About a quarter from the left border of a landscape image, a
vertical, single-pixel greenish line run through. I've zoomed in
and can see a small (maybe 2x2 pixel) white spot about 5 pixels
from the top of the image, and the green line runs vertically down
from there, right to the bottom of the image. This littel white
spot looks like there's a "hole" in the image, which is "leaking"
the green line. Can this learned forum please advise me as to why this
keeps
happening? I have raised this previously with the photographer and he
told me
last time it was down to a corrupted media card. That sounded wrong
to me, as an IT support pro - if the media card was corrupt, we
would be having other issues. (That's not to say he was being
dishonest - he's not an IT person.) He told me he ditched the
faulty card, but here we are again. I suspect he's mis-diagnosing
the problem, and that ditching this data card too will not fix the
issue.

Could his explanation be right? I suspect it's a problem with his
camera and that he's giving me excuses to fob off having to spend
money on it. I'd be very grateful for advice, as I don't want to
dismiss him if I'm wrong. He tells me he took many more photos
after the ones he took for me, and none of them have this issue,
so he reckons it's ot the camera. Then again he never noticed this
the first time, nor this time, until I raised it with him.


Thanks for reading this!

Sometimes you can get weird lines or blockish areas from corrupted
files on (faulty) cards.
But from your description, I think he's got a more serious problem
with the sensor itself.

Thanks for your reply - I suspect much the same myself. However, he
tells me he has covered other events since that wedding, and there
were no problems. I can't verify this, though.

Thanks very much for your reply - I think it is determined that it's a hot
pixel on the sensor. www.pixelfixer.org shows the problem perfectly - mine
looks exactly the same. News being shared with photog ASAP!