A Photography forum. PhotoBanter.com

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Go Back   Home » PhotoBanter.com forum » Photo Equipment » 35mm Photo Equipment
Site Map Home Register Authors List Search Today's Posts Mark Forums Read Web Partners

B&H verification system sucks

Thread Tools Display Modes
Prev Previous Post   Next Post Next
Old July 14th 20, 09:47 PM posted to rec.photo.equipment.35mm
external usenet poster
Posts: 24,165
Default B&H verification system sucks

In article ,

I bought a Sony camera on Sunday, received an email on Monday morning saying
I need to send them additional information to confirm my identity.

Monday I send them copy of my id, my linkedin profile, copy of my previous
online order from them and an email from my work email so they can confirm my
identity that is Linked to a work domain. I dont get any response back.

Tuesday I reach out to them again asking if everything is fine and if they
are processing my request. No response.

Wednesday I started to get worried since my credit card is charged. At this
point they charged my card,

your card being charged is your response that the order was approved.

NOW THINK ABOUT THIS FOR A SECOND. B&H photo charges your card, doesn't ship
the product, says we think its suspicious, ignores all your communication
efforts and keeps your money as well as the product. Who is the thief and the
fraudster here? How is this professional or ethical in any way??

you're changing your story.

you used a credit card, likely a new card not previously used with b&h
and one with a mismatched billing & shipping address, along with a new
email address to b&h and possibly other factors, which triggered a
fraud alert.

they requested additional information, which you provided. apparently
they were satisfied since they *processed* *the* *order* by charging
your card, yet you continued to harass them.

b&h was no doubt thrilled to cancel your order and unleash you on one
of their competitors.

This was all happening because the billing address and the shipping address
was not the same.

that's almost certainly what triggered the fraud alert, along with
using a new email address, likely one that has a higher incidence of
fraud (e.g., yahoo).

next time, don't do that.

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Canon EOS RP sucks a bit Alfred Molon[_4_] Digital Photography 17 May 1st 19 10:10 PM
this group sucks Matt Clara Digital SLR Cameras 24 October 30th 07 03:19 PM
this group sucks D.Quatsch Digital SLR Cameras 0 October 30th 07 12:14 PM
Why Your Life Sucks! [email protected] Digital Photography 4 June 4th 07 12:29 AM
APS Sucks. Jef APS Photographic Equipment 20 November 4th 03 10:50 AM

All times are GMT +1. The time now is 02:40 AM.

Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright 2004-2024 PhotoBanter.com.
The comments are property of their posters.