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#1
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Adorama Sucks!!!
I made a purchase from Adorama through Amazon.com. It was for a 77mm filter
that was about half of the price that Adorama sells it directly for. Long story short...Adorama shipped it USPS, issued a tracking number that is only valid when delivered, and will not answer emails or when I do get into the queue for telephone customer support, I wait on hold and get disconnected. Now, keep in mind that you have to call relentlessly to even get into the queue because the number is busy at all times, except during their lunch hour when they have a recording that customer service is closed. Oh well, I knew I used B&H for a reason!!! I'll update this to let all know what comes of it. Posted Via Usenet.com Premium Usenet Newsgroup Services ---------------------------------------------------------- ** SPEED ** RETENTION ** COMPLETION ** ANONYMITY ** ---------------------------------------------------------- http://www.usenet.com |
#2
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Adorama Sucks!!!
"U-Know-Who" wrote in message ... I made a purchase from Adorama through Amazon.com. It was for a 77mm filter that was about half of the price that Adorama sells it directly for. Long story short...Adorama shipped it USPS, issued a tracking number that is only valid when delivered, That's really all the USPS so-called tracking and delivery confirmation is good for, proof of delivery. I don't know why USPS calls it "tracking" anyway. It *may* show up when it reaches your P.O., more often does not, and doesn't show where it is while it's en route in any case. It's nothing like UPS or FedEx tracking. and will not answer emails or when I do get into the queue for telephone customer support, I wait on hold and get disconnected. Now, keep in mind that you have to call relentlessly to even get into the queue because the number is busy at all times, except during their lunch hour when they have a recording that customer service is closed. Oh well, I knew I used B&H for a reason!!! I haven't used Adorama through Amazon, but I've bought from them directly several times and found them reliable. Anything that's shipped to you USPS is going to be subject to the vagaries of USPS no matter who ships it, and there isn't much you or they can do about it. Didn't they give you other choices for shipping? Dunno why you're complaining. You bought the filter at half price, had it shipped by the cheapest method, and as far as you know it's on its way to you. I'll update this to let all know what comes of it. Goody. |
#3
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Adorama Sucks!!!
"U-Know-Who" wrote in message ... I made a purchase from Adorama through Amazon.com. It was for a 77mm filter that was about half of the price that Adorama sells it directly for. Long story short...Adorama shipped it USPS, issued a tracking number that is only valid when delivered, and will not answer emails or when I do get into the queue for telephone customer support, I wait on hold and get disconnected. Now, keep in mind that you have to call relentlessly to even get into the queue because the number is busy at all times, except during their lunch hour when they have a recording that customer service is closed. Oh well, I knew I used B&H for a reason!!! I'll update this to let all know what comes of it. Posted Via Usenet.com Premium Usenet Newsgroup Services ---------------------------------------------------------- ** SPEED ** RETENTION ** COMPLETION ** ANONYMITY ** ---------------------------------------------------------- http://www.usenet.com Adorama isn't the problem, it is a first rate operation. Your problems are the USPS and your penurious nature. Don't bother with the update. |
#4
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Adorama Sucks!!!
"Phil K" wrote in message . .. "U-Know-Who" wrote in message ... I made a purchase from Adorama through Amazon.com. It was for a 77mm filter that was about half of the price that Adorama sells it directly for. Long story short...Adorama shipped it USPS, issued a tracking number that is only valid when delivered, and will not answer emails or when I do get into the queue for telephone customer support, I wait on hold and get disconnected. Now, keep in mind that you have to call relentlessly to even get into the queue because the number is busy at all times, except during their lunch hour when they have a recording that customer service is closed. Oh well, I knew I used B&H for a reason!!! I'll update this to let all know what comes of it. Posted Via Usenet.com Premium Usenet Newsgroup Services ---------------------------------------------------------- ** SPEED ** RETENTION ** COMPLETION ** ANONYMITY ** ---------------------------------------------------------- http://www.usenet.com Adorama isn't the problem, it is a first rate operation. Your problems are the USPS and your penurious nature. Don't bother with the update. 15 Bonus Points for 'penurious nature' - well done, Phil!! |
#5
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Adorama Sucks!!!
"Phil K" wrote in message . .. "U-Know-Who" wrote in message ... I made a purchase from Adorama through Amazon.com. It was for a 77mm filter that was about half of the price that Adorama sells it directly for. Long story short...Adorama shipped it USPS, issued a tracking number that is only valid when delivered, and will not answer emails or when I do get into the queue for telephone customer support, I wait on hold and get disconnected. Now, keep in mind that you have to call relentlessly to even get into the queue because the number is busy at all times, except during their lunch hour when they have a recording that customer service is closed. Oh well, I knew I used B&H for a reason!!! I'll update this to let all know what comes of it. Posted Via Usenet.com Premium Usenet Newsgroup Services ---------------------------------------------------------- ** SPEED ** RETENTION ** COMPLETION ** ANONYMITY ** ---------------------------------------------------------- http://www.usenet.com Adorama isn't the problem, it is a first rate operation. Your problems are the USPS and your penurious nature. Don't bother with the update. So, in your tiny mind, not answering phone calls or emails is good customer service? That's the issue. Posted Via Usenet.com Premium Usenet Newsgroup Services ---------------------------------------------------------- ** SPEED ** RETENTION ** COMPLETION ** ANONYMITY ** ---------------------------------------------------------- http://www.usenet.com |
#6
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Adorama Sucks!!!
U-Know-Who wrote:
I made a purchase from Adorama through Amazon.com. It was for a 77mm filter that was about half of the price that Adorama sells it directly for. Long story short...Adorama shipped it USPS, issued a tracking number that is only valid when delivered, [..] I ship stuff USPS all the time, and use the delivery confirmation. I don't even give the confirmation number to customers because they want to track it like UPS and end up disappointed with it. If you paid for UPS or whatever other expedited shipping method, then it's their screwup. But if you didn't, then you'll just have to wait. |
#7
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Adorama Sucks!!!
U-Know-Who wrote:
I made a purchase from Adorama through Amazon.com. It was for a 77mm filter that was about half of the price that Adorama sells it directly for. Long story short...Adorama shipped it USPS, issued a tracking number that is only valid when delivered, and will not answer emails or when I do get into the queue for telephone customer support, I wait on hold and get disconnected. Now, keep in mind that you have to call relentlessly to even get into the queue because the number is busy at all times, except during their lunch hour when they have a recording that customer service is closed. Oh well, I knew I used B&H for a reason!!! What exactly is the problem? You paid, they shipped, now you have to just wait a little. What do you hope to achieve by calling them 'relentlessly'? I'll update this to let all know what comes of it. I can hardly wait. |
#8
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Adorama Sucks!!!
"223rem" wrote in message m... U-Know-Who wrote: I made a purchase from Adorama through Amazon.com. It was for a 77mm filter that was about half of the price that Adorama sells it directly for. Long story short...Adorama shipped it USPS, issued a tracking number that is only valid when delivered, and will not answer emails or when I do get into the queue for telephone customer support, I wait on hold and get disconnected. Now, keep in mind that you have to call relentlessly to even get into the queue because the number is busy at all times, except during their lunch hour when they have a recording that customer service is closed. Oh well, I knew I used B&H for a reason!!! What exactly is the problem? You paid, they shipped, now you have to just wait a little. What do you hope to achieve by calling them 'relentlessly'? I'll update this to let all know what comes of it. I can hardly wait. The expected date to receive it was from 2/22-2/27. The order was made on 2/18. It is now 3/2/07. The item was shipped priority mail. The calling them comment was in reference to getting a busy signal at all times, and if...if you do manage to get into the automated system, you get mysteriously disconnected. I swear, some of the comments from this group make me think that you people would support a soccer team comprised of quadriplegics! FWI, I am not alone in my assessment of them. http://photo.net/neighbor/view-one?n...hbor_id=189684 http://www.epinions.com/webs-Web_Ser...ir_~asc#survey Posted Via Usenet.com Premium Usenet Newsgroup Services ---------------------------------------------------------- ** SPEED ** RETENTION ** COMPLETION ** ANONYMITY ** ---------------------------------------------------------- http://www.usenet.com |
#9
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Adorama Sucks!!!
Unless something has changed in the last week Adorama is a reputable vendor.
When you do a large volume as does Adoram and B&H and rely on an independent shipper things are bound to go awry. Also, given human nature there will be, among the valid complaints, a cornucopia of complaints that may or may not have any validity. People tend to post complaints and not favorable reviews and to make the problems suffered sound worse than the tortures of Job. As an example the guy who complained about delays on a half price filter to be delivered by the frigging post office. The post office: and he blames Adorama! Let no good deed go unpunished. |
#10
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Adorama Sucks!!!
On Sat, 03 Mar 2007 00:26:34 GMT, "Phil K"
wrote: "U-Know-Who" wrote in message ... I made a purchase from Adorama through Amazon.com. It was for a 77mm filter that was about half of the price that Adorama sells it directly for. Long story short...Adorama shipped it USPS, issued a tracking number that is only valid when delivered, and will not answer emails or when I do get into the queue for telephone customer support, I wait on hold and get disconnected. Now, keep in mind that you have to call relentlessly to even get into the queue because the number is busy at all times, except during their lunch hour when they have a recording that customer service is closed. Oh well, I knew I used B&H for a reason!!! I'll update this to let all know what comes of it. Posted Via Usenet.com Premium Usenet Newsgroup Services ---------------------------------------------------------- ** SPEED ** RETENTION ** COMPLETION ** ANONYMITY ** ---------------------------------------------------------- http://www.usenet.com Adorama isn't the problem, it is a first rate operation. Your problems are the USPS and your penurious nature. Don't bother with the update. If Adorama is first rate, what's B&H? From resellerratings.com: Adorama 7.00, B&H 9.36. Even Beach Camera is at 9.00. The one to really avoid is Ritz online at 3.44. I had the misfortune to deal with them once (and it will be only once). |
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