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Problem saving screen profile file.



 
 
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  #21  
Old August 9th 15, 10:53 PM posted to rec.photo.digital,alt.sys.pc-clone.dell
Eric Stevens
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Posts: 13,611
Default Problem saving screen profile file.

On Sun, 9 Aug 2015 09:17:15 -0400, "Mayayana"
wrote:

SaveProfileUsingICM
It doesn't help if you spell the function name wrong.


I agree, it doesn't. My apologies. My only excuse is that it was
written in fine grey text on a charcoal background.

I'm not an expert on this, but for what it's worth:

1) It seems to be trying to delete an old copy
and running into a bug in the software.
Maybe a dummy file of the same name would
satisfy that.


When all this started it was trying to delete an existing copy of
Dell U2410-1.icm but no success. I tried renaming the profile it was
trying to save to (say) Fred.icm and had no success with that either.

2) Could the ICM file be saved elsewhere and then
just copied into the folder?


I've got no access to or control over the software which determines
where it is trying to save(
C:\Windows\System32\Spool\drivers\color\...

3) Presumably you have a 64-bit version of the
software? 32-bit that's 64-bit-unaware might
try to save to System32 and fail. (Against all
common sense, System32 is the 64-bit folder
on Win64.)


I've been running Spyder 4 (where the problem started) on 64 bit
Windows for years with no problem.

4) If you think permissions are the issue you can
"take ownership" of the folder and then give
yourself permission. And/or start the program
with elevated permissions. (right click option)


I've done all that.

"net user administrator /active:yes" only makes
the real admin account visible at boot. You would
then need to log in with that account to be a real
admin.


Understood. Administrator under Windows 7 is not a fully empowered
Administrator unless you do as above.

I quickly got fed up with that convoluted nonsense
when I started to work with Win7 and ended up
writing a simple program to *really* free up any
file/folder:
http://www.jsware.net/jsware/nt6fix.php5#restfix


THat's interesting and useful, but I shouldn't have to resort to that.
I'll hold off for the time being.

It's free. You're welcome to it. If you're queasy about
3rd-party software look up CACLS and Takeown. Those
are command line options that can do the same thing
my software does -- just with more work. I *think*
the same can be done manually but the restrictions
mess is so convoluted I've never been able to quite
figure that out for certain.


Then there are the 'special' permissions, some of which are weird.

I wonder about permissions if the software used to
work. On the other hand, if you're enabling Windows
Update without carefully checking exactly what each
patch is doing then all bets are off.


The information provided by Microsoft is usually obscurely brief.

It seems very odd that the people writing the software
have no ideas, but that may be a case for a 3rd-party
factor. Those things can be very hard to track down
because they're unexpected by nature. Though I suppose
you could try killing any process related to Adobe, printer,
etc before you do the operation. That wouldn't hurt.


I'm just about at that stage. A problem is that running a calibration
to get a file to save takes several minutes so the cycle is slow.

Ron Hardin's idea of Process Explorer (sysinternals.com)
is good in general, though if you're trying to write a
file that doesn't exist it can hardly be locked by another
process.

I haven't tried yet and right now I have to go out and pick up my
chain saw. :-)
--

Regards,

Eric Stevens
  #22  
Old August 9th 15, 11:08 PM posted to rec.photo.digital,alt.sys.pc-clone.dell
Savageduck[_3_]
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Posts: 16,487
Default Problem saving screen profile file.

On 2015-08-09 21:25:02 +0000, Eric Stevens said:

On Sun, 9 Aug 2015 02:39:45 -0700, Savageduck
wrote:

On 2015-08-09 09:29:19 +0000, Eric Stevens said:

On Sat, 8 Aug 2015 22:42:19 -0700, Savageduck
wrote:

There is no reason for iTunes to access color management. I cannot
speak for how Windows executes profiles for monitor/display color
management.

Dammit. I meant Quicktime.


Why would QT need to access color management? The OS, be it Win or OSX
is going to handle that for QT.


I don't know whether it does or not. But it does handle images.


It doesn't, and just as with PS or LR display/monitor color management
still rests with the OS, not the applications. You don't install
display/monitor profiles in any application. Your OS applies the
calibration to the display.

Your issue is that for some reason you are unable to save the
calibration profiles you have created. At least that is what I get from
what you have told us. That makes me think the issue lies with either
your current OS installation or the calibration software, or both.

Have you installed any fresh printer drivers?


Nope.


OK!

...and after the July 31 PS update, did you install the PS CC 2015 fix
made available on August 5?


Yes. But my problems started before July 31 and have continued to this
day.


I guess that rules out Adobe then.

--
Regards,

Savageduck

  #23  
Old August 10th 15, 02:54 AM posted to rec.photo.digital,alt.sys.pc-clone.dell
Eric Stevens
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Posts: 13,611
Default Problem saving screen profile file.

On Sun, 9 Aug 2015 17:40:18 -0400, Alan Browne
wrote:

On 2015-08-09 17:29, Eric Stevens wrote:
It's supposed to work more or less like that in Windows also, and it
would if the Spyder was able to save it's newly generated profile.


Have you contacted the Spyder people?


Oh yes. I seem to have gone up several steps in the technical
competence of my contacts in my discussions. Right now they are either
enjoying the weekend or trying to work out what to do next.
--

Regards,

Eric Stevens
  #24  
Old August 10th 15, 05:58 AM posted to rec.photo.digital,alt.sys.pc-clone.dell
Eric Stevens
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Posts: 13,611
Default Problem saving screen profile file.

On Sun, 09 Aug 2015 07:58:18 -0400, Ron Hardin
wrote:

Maybe some service has it open. Try in safe mode,
just to limit what starts up.


I tried that but Spyder won't run in safe mode. It can't find any
monitors so shuts down.
--

Regards,

Eric Stevens
  #25  
Old August 10th 15, 02:22 PM posted to rec.photo.digital,alt.sys.pc-clone.dell
Mayayana
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Posts: 1,514
Default Problem saving screen profile file.

| 2) Could the ICM file be saved elsewhere and then
| just copied into the folder?
|
| I've got no access to or control over the software which determines
| where it is trying to save(
| C:\Windows\System32\Spool\drivers\color\...

This is a longshot, but I wonder about moving
out the other ICMs temporarily. Also maybe
look for a config file or settings. It's possible the
software is operating on its own erroneous info.
(This is really grasping at straws, but I'm thinking
something like a recorded value indicating that it
needs to replace the Dell ICM. It seems reasonable
to suspect a bug in the logic of the software.)

Another possibility, after backing up ICMs,
might be to try FileAssassin to unlock the files
without deleting them. I've had good luck with
it for getting rid of weird locks, like where I
accidentally click two things almost simultaneously
and end up with a file I can't delete. FA is mainly
for deleting such stuck files, but it can also be
used to unlock without deleting. (If you have an ICM
that won't move that might be a sign of a faulty
file lock.)

https://www.malwarebytes.org/fileassassin/


  #26  
Old August 10th 15, 04:44 PM posted to rec.photo.digital,alt.sys.pc-clone.dell
PeterN[_6_]
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Posts: 4,254
Default Problem saving screen profile file.

On 8/9/2015 9:54 PM, Eric Stevens wrote:
On Sun, 9 Aug 2015 17:40:18 -0400, Alan Browne
wrote:

On 2015-08-09 17:29, Eric Stevens wrote:
It's supposed to work more or less like that in Windows also, and it
would if the Spyder was able to save it's newly generated profile.


Have you contacted the Spyder people?


Oh yes. I seem to have gone up several steps in the technical
competence of my contacts in my discussions. Right now they are either
enjoying the weekend or trying to work out what to do next.


I know this sounds crazy, but earlier up the thread you mentioned that
you had two graphics cards. Is there some way of disabling the on board
card, or changing the priority? I wonder if they are fighting each other.

--
PeterN
  #27  
Old August 10th 15, 05:03 PM posted to rec.photo.digital,alt.sys.pc-clone.dell
nospam
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Posts: 24,165
Default Problem saving screen profile file.

In article , PeterN
wrote:

Have you contacted the Spyder people?


Oh yes. I seem to have gone up several steps in the technical
competence of my contacts in my discussions. Right now they are either
enjoying the weekend or trying to work out what to do next.


I know this sounds crazy, but earlier up the thread you mentioned that
you had two graphics cards. Is there some way of disabling the on board
card, or changing the priority? I wonder if they are fighting each other.


spyder has handled multiple displays since a very long time ago.
  #28  
Old August 10th 15, 06:33 PM posted to rec.photo.digital,alt.sys.pc-clone.dell
PeterN[_6_]
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Posts: 4,254
Default Problem saving screen profile file.

On 8/10/2015 12:03 PM, nospam wrote:
In article , PeterN
wrote:

Have you contacted the Spyder people?

Oh yes. I seem to have gone up several steps in the technical
competence of my contacts in my discussions. Right now they are either
enjoying the weekend or trying to work out what to do next.


I know this sounds crazy, but earlier up the thread you mentioned that
you had two graphics cards. Is there some way of disabling the on board
card, or changing the priority? I wonder if they are fighting each other.


spyder has handled multiple displays since a very long time ago.


And that has what to do with graphics card conflict?


--
PeterN
  #29  
Old August 10th 15, 06:39 PM posted to rec.photo.digital,alt.sys.pc-clone.dell
nospam
external usenet poster
 
Posts: 24,165
Default Problem saving screen profile file.

In article , PeterN
wrote:


I know this sounds crazy, but earlier up the thread you mentioned that
you had two graphics cards. Is there some way of disabling the on board
card, or changing the priority? I wonder if they are fighting each other.


spyder has handled multiple displays since a very long time ago.


And that has what to do with graphics card conflict?


seriously?

spyder handles more than one display. that means it handles more than
one graphics card.
  #30  
Old August 10th 15, 06:51 PM posted to rec.photo.digital,alt.sys.pc-clone.dell
Alan Browne
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Posts: 12,640
Default Problem saving screen profile file.

On 2015-08-10 13:39, nospam wrote:
In article , PeterN
wrote:


I know this sounds crazy, but earlier up the thread you mentioned that
you had two graphics cards. Is there some way of disabling the on board
card, or changing the priority? I wonder if they are fighting each other.

spyder has handled multiple displays since a very long time ago.


And that has what to do with graphics card conflict?


seriously?

spyder handles more than one display. that means it handles more than
one graphics card.


Single cards often drive multiple displays with separate profiles for
each display. Such is the case here.

 




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