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#1
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Windows 10 support
For those of you who read about my issues with a frozen Windows
update, I received a survey today about the quality of their support. I can only say that it is reassuring that they would take the time and effort to pretend that they care. |
#2
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Windows 10 support
On 5/12/17 PDT 6:02 PM, Bill W wrote:
For those of you who read about my issues with a frozen Windows update, I received a survey today about the quality of their support. I can only say that it is reassuring that they would take the time and effort to pretend that they care. Reassuring as to what?? It's not too late to move to a solid platform. |
#3
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Windows 10 support
In article ,
John McWilliams wrote: On 5/12/17 PDT 6:02 PM, Bill W wrote: For those of you who read about my issues with a frozen Windows update, I received a survey today about the quality of their support. I can only say that it is reassuring that they would take the time and effort to pretend that they care. Reassuring as to what?? It's not too late to move to a solid platform. I have a Acer laptop on the side. I find the "evolution" W10 interesting... Most people will have no choice in PC platform rather soo, me guess... -- teleportation kills |
#4
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Windows 10 support
On 5/13/2017 12:24 AM, John McWilliams wrote:
On 5/12/17 PDT 6:02 PM, Bill W wrote: For those of you who read about my issues with a frozen Windows update, I received a survey today about the quality of their support. I can only say that it is reassuring that they would take the time and effort to pretend that they care. Reassuring as to what?? It's not too late to move to a solid platform. Windows 10 is working solidly for me, as did 8 and 7. |
#5
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Windows 10 support
On Mon, 15 May 2017 11:16:17 -0400, PAS wrote:
On 5/13/2017 12:24 AM, John McWilliams wrote: On 5/12/17 PDT 6:02 PM, Bill W wrote: For those of you who read about my issues with a frozen Windows update, I received a survey today about the quality of their support. I can only say that it is reassuring that they would take the time and effort to pretend that they care. Reassuring as to what?? It's not too late to move to a solid platform. Windows 10 is working solidly for me, as did 8 and 7. It's working fine for me, too, and usually does. My issue is how they act when it doesn't. They break my computer trying to update it, and then tell me I have to pay them to tell me how to fix it. Isn't that pretty much the definition of ransomware, even if it wasn't planned that way? |
#6
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Windows 10 support
In article ,
Bill W wrote: On Mon, 15 May 2017 11:16:17 -0400, PAS wrote: On 5/13/2017 12:24 AM, John McWilliams wrote: On 5/12/17 PDT 6:02 PM, Bill W wrote: For those of you who read about my issues with a frozen Windows update, I received a survey today about the quality of their support. I can only say that it is reassuring that they would take the time and effort to pretend that they care. Reassuring as to what?? It's not too late to move to a solid platform. Windows 10 is working solidly for me, as did 8 and 7. It's working fine for me, too, and usually does. My issue is how they act when it doesn't. They break my computer trying to update it, and then tell me I have to pay them to tell me how to fix it. Isn't that pretty much the definition of ransomware, even if it wasn't planned that way? Consider it a Bill for fixing broken utilities... ;-ppp -- teleportation kills |
#7
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Windows 10 support
On 5/15/2017 12:05 PM, Bill W wrote:
On Mon, 15 May 2017 11:16:17 -0400, PAS wrote: On 5/13/2017 12:24 AM, John McWilliams wrote: On 5/12/17 PDT 6:02 PM, Bill W wrote: For those of you who read about my issues with a frozen Windows update, I received a survey today about the quality of their support. I can only say that it is reassuring that they would take the time and effort to pretend that they care. Reassuring as to what?? It's not too late to move to a solid platform. Windows 10 is working solidly for me, as did 8 and 7. It's working fine for me, too, and usually does. My issue is how they act when it doesn't. They break my computer trying to update it, and then tell me I have to pay them to tell me how to fix it. Isn't that pretty much the definition of ransomware, even if it wasn't planned that way? I've not had a Windows update cause a problem for me, whether it was Windows 7, 8 or 10. I did have a wonky issue with one PC in the house (my desktop) after upgrading my Windows 8.1 system to Windows 10. Some programs, like my photo editors and CD/DVD burning app would take a long time to open, some over five minutes. Canon Digital Photo Pro, in particular, was bad. After it would finally open, I could convert a raw image but when I tried to save it as a TIFF or any other format, the program would seem to just lock-up. I was puling out what little hair Mother Nature left me when I got the brilliant idea to check the event viewer. I experimented with each of the troublesome programs. I found when I launched each one, the programs were accessing my external DVD drive over-and-over-over. That was causing the long start-up times. Saving a file also caused the same access problem for the DVD drive. I checked the drive and, lo and behold, I had left my MS Office DVD in it. Once I took the disc out, no more issues. I could even put the disc back in the drive and leave it there without a problem. |
#8
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Windows 10 support
On Mon, 15 May 2017 12:37:13 -0400, PAS wrote:
On 5/15/2017 12:05 PM, Bill W wrote: On Mon, 15 May 2017 11:16:17 -0400, PAS wrote: On 5/13/2017 12:24 AM, John McWilliams wrote: On 5/12/17 PDT 6:02 PM, Bill W wrote: For those of you who read about my issues with a frozen Windows update, I received a survey today about the quality of their support. I can only say that it is reassuring that they would take the time and effort to pretend that they care. Reassuring as to what?? It's not too late to move to a solid platform. Windows 10 is working solidly for me, as did 8 and 7. It's working fine for me, too, and usually does. My issue is how they act when it doesn't. They break my computer trying to update it, and then tell me I have to pay them to tell me how to fix it. Isn't that pretty much the definition of ransomware, even if it wasn't planned that way? I've not had a Windows update cause a problem for me, whether it was Windows 7, 8 or 10. I've had only one failure previous to this recent one, but what makes that even worse is that when I called MS support, they took care of the problem. Why not this time? I did have a wonky issue with one PC in the house (my desktop) after upgrading my Windows 8.1 system to Windows 10. Some programs, like my photo editors and CD/DVD burning app would take a long time to open, some over five minutes. Canon Digital Photo Pro, in particular, was bad. After it would finally open, I could convert a raw image but when I tried to save it as a TIFF or any other format, the program would seem to just lock-up. I was puling out what little hair Mother Nature left me when I got the brilliant idea to check the event viewer. I experimented with each of the troublesome programs. I found when I launched each one, the programs were accessing my external DVD drive over-and-over-over. That was causing the long start-up times. Saving a file also caused the same access problem for the DVD drive. I checked the drive and, lo and behold, I had left my MS Office DVD in it. Once I took the disc out, no more issues. I could even put the disc back in the drive and leave it there without a problem. On a related note, my broken PC stopped booting to the USB drives with the recovery tools. It would boot only if the recovery tools were on a DVD. I still need to look into that issue. It didn't really matter much at the time because I had already tried everything I needed the disk for, and those things didn't work. |
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