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#1
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Photoshop CS issues
Hi, I'm looking for some photoshop CS help.
I like many of the new features, but so far 3 things are a problem for me. 1) I set the paper to best photo paper, but after I print, and go to the next image, the paper is back to plain paper. This never happened in any other version of photoshop. Any ideas on how to make CS work like older versions? 2) Edit - Transform: where did numeric transform go (it went away in 6.0)? Sometimes I have a number of layers that need resizing or rotation a precise amount. It seems like now the only way is to use the mouse, thus you can't do different layers precisely the same except by luck. 3) Histogram. Older photoshop versions you got a bigger histogram window with some data. Now just the little icon. Can you get the "older" histogram info another way? Thanks for any help, Roger |
#2
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Photoshop CS issues
From: "Roger N. Clark
1) I set the paper to best photo paper, but after I print, and go to the next image, the paper is back to plain paper. This never happened in any other version of photoshop. Any ideas on how to make CS work like older versions? On my two Epson printers (1280, 2200) it works like before, ie, keeps the same paper type and other settings for as many sheets as you print in a session unless you change something. I think you have a Canon ... see if there's a new printer driver, which may address this issue? Or come over to the dark side and buy an Epson 4000 so you can print 17x22" with long-lasting Ultrachrome inks 2) Edit - Transform: where did numeric transform go (it went away in 6.0)? Sometimes I have a number of layers that need resizing or rotation a precise amount. It seems like now the only way is to use the mouse, thus you can't do different layers precisely the same except by luck. Maybe not what you want, but you can arbitrarily rotate the entire canvas with Image Rotate Canvas Arbitrary. If you just want to do it on a layer you can copy the layer to a new file and do the rotation there, then move it back to the original file. Or if you have a selection (probably closer to what you're doing?) then do Edit Free Transform and in the context-sensitive menu bar there are boxes for entering the angle you wish to rotate. You know the trick with the Measure tool to get the precise angle for leveling horizons, etc, right? 3) Histogram. Older photoshop versions you got a bigger histogram window with some data. Now just the little icon. Can you get the "older" histogram info another way? With the Histogram palette active click on the chevron-like icon on the top-right of the palette window and choose Expanded View or All Channels View instead of the default Compact View. Thanks for any help Hope this helps ... now find us one more bear photographer Bill |
#3
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Photoshop CS issues
Bill,
Wow. Thanks. Very helpful as usual. The numeric scale, rotate, etc are all there in the bar at the top of the screen when you go into the transform mode. It just shows how blind I can be! It was there all the time. The histogram tool is way cool in the expanded mode! The printer is another story. I can do 2,3, 5, 7... prints and it is just fine. But occasionally, even very rapid next print a minute later and suddenly its changed to plain paper. Other times I can work for two hours and it stays with the same paper. I use an HP 1220C which has pretty good longevity, and 13 x 19 inch paper (which oddly enough HP doesn't seem to sell), so I use Espon paper for the big stuff. But the new Epson 4000 will be my next lasrge printer. I don't consider Epson the dark side; to the contrary maybe its HP ;-) The last 2 things I got from HP never worked: their first DVD writer, and a little printer for my wife. HP wants money to get new drivers, so I'll look elsewhere for products now. Roger Bill Hilton wrote: From: "Roger N. Clark 1) I set the paper to best photo paper, but after I print, and go to the next image, the paper is back to plain paper. This never happened in any other version of photoshop. Any ideas on how to make CS work like older versions? On my two Epson printers (1280, 2200) it works like before, ie, keeps the same paper type and other settings for as many sheets as you print in a session unless you change something. I think you have a Canon ... see if there's a new printer driver, which may address this issue? Or come over to the dark side and buy an Epson 4000 so you can print 17x22" with long-lasting Ultrachrome inks 2) Edit - Transform: where did numeric transform go (it went away in 6.0)? Sometimes I have a number of layers that need resizing or rotation a precise amount. It seems like now the only way is to use the mouse, thus you can't do different layers precisely the same except by luck. Maybe not what you want, but you can arbitrarily rotate the entire canvas with Image Rotate Canvas Arbitrary. If you just want to do it on a layer you can copy the layer to a new file and do the rotation there, then move it back to the original file. Or if you have a selection (probably closer to what you're doing?) then do Edit Free Transform and in the context-sensitive menu bar there are boxes for entering the angle you wish to rotate. You know the trick with the Measure tool to get the precise angle for leveling horizons, etc, right? 3) Histogram. Older photoshop versions you got a bigger histogram window with some data. Now just the little icon. Can you get the "older" histogram info another way? With the Histogram palette active click on the chevron-like icon on the top-right of the palette window and choose Expanded View or All Channels View instead of the default Compact View. Thanks for any help Hope this helps ... now find us one more bear photographer Bill |
#4
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Photoshop CS issues
From: "Roger N. Clark
HP wants money to get new drivers, so I'll look elsewhere for products now. Wow, that seems strange that they charge for driver updates ... all my Nikon, Canon and Epson digital products offer free driver updates via the net. Bill |
#5
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Cost of product support; was Photoshop CS issues
"Bill Hilton" wrote
From: "Roger N. Clark HP wants money to get new drivers, so I'll look elsewhere for products now. The customer always pays for new drivers, either implicitly or explicitly: o The money for product support was reserved from original product's revenue stream to support it in the future (Your retirement in the past); o The money is hidden in the revenue from current sales (your retirement now); o or it's "cash on the barrel" & "no free lunch", all the money has already been spent in bonuses/Enron deals/stock bubbles/ mutual fund scandals/... the company jet (your retirement in the future). See, support - it's the same everywhere. Wow, that seems strange that they charge for driver updates ... all my Nikon, Canon and Epson digital products offer free driver updates via the net. h/p will charge for support for as long as they can get away from it. If Nikon, Canon, Minolta ... keep offering free drivers h/p will reverse its policy. Or possibly, Nikon, Canon, Minolta... join h/p and also start to charge for drivers. To be truthful, pay-as-you-go support, with no support cost hidden in the product cost is the equitable way to go: o 10% of the customers use 90% of the support; o By the time new drivers are needed 90% of the customers will have gone on to a different product (something about the driver not working being a big cause). Driver development costs are the same whether just one driver is distributed or 1,000,000 drivers are distributed. -- Nicholas O. Lindan, Cleveland, Ohio Consulting Engineer: Electronics; Informatics; Photonics. psst.. want to buy an f-stop timer? nolindan.com/da/fstop/ |
#6
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Cost of product support; was Photoshop CS issues
From: "Roger N. Clark
HP wants money to get new drivers, so I'll look elsewhere for products now. From: "Nicholas O. Lindan" The customer always pays for new drivers, either implicitly or explicitly: snip See, support - it's the same everywhere. If this were true then you'd expect to see higher initial prices for products from companies who don't charge for new drivers (Epson, Canon, Nikon etc) compared to companies who do charge, like HP. I don't see this at all, printers seem to be priced similarily even though Epson has higher rated photo models and scanners seem to be priced similarly too. So I see your point in theory but in practice where's the proof? Current products aren't priced higher by those companies offering free drivers and updates. "Bill Hilton" wrote Wow, that seems strange that they charge for driver updates ... all my Nikon, Canon and Epson digital products offer free driver updates via the net. From: "Nicholas O. Lindan" h/p will charge for support for as long as they can get away from it. True, but they won't get Roger's printer dollars anymore ... and I see a fair number of tales of woe on the newsgroups about people with older HP scanners etc who can't use them anymore because they have a new operating system and HP won't support their hardware with updated drivers ... To be truthful, pay-as-you-go support, with no support cost hidden in the product cost is the equitable way to go: As a former engineer I agree that would be nice, but as a current consumer I prefer getting free updated drivers and ICM files and firmware updates myself I think HP sells a lot to businesses, often with a service contract attached, so they are more used to this model than companies selling mostly to consumers. o By the time new drivers are needed 90% of the customers will have gone on to a different product (something about the driver not working being a big cause). So you only **** off 10% of your customer base? Nice job of maintaining customer relations Driver development costs are the same whether just one driver is distributed or 1,000,000 drivers are distributed. Many if not most driver updates require little more than recompiling C or C++ code, with maybe a few changes to the computer interface side ... the device side code (the more difficult stuff to write) probably didn't change at all. The guys who used to work for me could do it in a few hours (recompiling and verification on a test suite) for drivers for our products running on X86 machines, for example. And distribution over the net is relatively cheap. Bill |
#7
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Cost of product support; was Photoshop CS issues
Bill Hinton:
Nicholas Lindan The customer always pays for new drivers, either implicitly or explicitly: snip See, support - it's the same everywhere. So I see your point in theory but in practice where's the proof? If the money doesn't come from the customers then where does it come from? Do the stock holders pay for product support? You always _pay_ for what you get, you have to, no one else will. -- Nicholas O. Lindan, Cleveland, Ohio Consulting Engineer: Electronics; Informatics; Photonics. psst.. want to buy an f-stop timer? nolindan.com/da/fstop/ |
#8
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Cost of product support; was Photoshop CS issues
"Nicholas O. Lindan" a écrit dans le message de
ink.net... Bill Hinton: Nicholas Lindan The customer always pays for new drivers, either implicitly or explicitly: snip See, support - it's the same everywhere. So I see your point in theory but in practice where's the proof? If the money doesn't come from the customers then where does it come from? Do the stock holders pay for product support? You always _pay_ for what you get, you have to, no one else will. Not too difficult to pay a few programmers to update a driver for millions of customers you want to keep. -- Philippe Boite http://philippe.boite.free.fr |
#9
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Cost of product support; was Photoshop CS issues
Philippe Boite wrote:
"Nicholas O. Lindan" a ?crit dans le message de ink.net... Bill Hinton: Nicholas Lindan The customer always pays for new drivers, either implicitly or explicitly: snip See, support - it's the same everywhere. So I see your point in theory but in practice where's the proof? If the money doesn't come from the customers then where does it come from? Do the stock holders pay for product support? You always _pay_ for what you get, you have to, no one else will. Not too difficult to pay a few programmers to update a driver for millions of customers you want to keep. So you're offering? Nick |
#10
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Cost of product support; was Photoshop CS issues
"Philippe Boite" wrote
You always _pay_ for what you get, you have to, no one else will. Not too difficult to pay a few programmers to update a driver for millions of customers you want to keep. And where does that pay, whatever it's amount come, from? And what's this "millions of customers"? Try a few hundred. -- Nicholas O. Lindan, Cleveland, Ohio Consulting Engineer: Electronics; Informatics; Photonics. psst.. want to buy an f-stop timer? nolindan.com/da/fstop/ |
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