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  #61  
Old August 17th 14, 05:58 PM posted to rec.photo.digital,alt.photography,rec.photo.digital.slr-systems,rec.photo.digital,alt.graphics.photoshop
Savageduck[_3_]
external usenet poster
 
Posts: 16,487
Default Adobe Grrr

On 2014-08-17 16:44:58 +0000, "R. Mark Clayton"
said:


"Savageduck" wrote in message
news:2014081513161174819-savageduck1@REMOVESPAMmecom...
On 2014-08-15 19:38:29 +0000, nospam said:

In article , PeterN
wrote:

if someone doesn't want to pay the asking price, they can seek an
alternate solution. don't deny those who do want to pay the asking
price for the product or service.

The vendor ensures itself that the money received
is the agreed upon price.
The purchaser should receive exactly what he is paying for.

nobody said otherwise.

not a matter of "said." The point is that Adobe failed to properly
disclose its policy about the photography subscription. I have a right
to feel taken.

how did they do that? you got what you paid for.

did they say that all future plug-ins will be available to all users?

if so, cite it.


The problem is the Adobe Market & Typekit are touted as a feature of CC.
However, when the subscriber to the Photograph Plan try to access either
one, they are told they need to upgrade. They are not told this in any of
the marketing information for CC. They have to dig and research, and bitch
to discover why there subscription isn't good enough to have the doors to
the stores opened for them. That seems to be short sightedness on the part
of Adobe marketing.
Why on earth would I, currently paying $9.99/month for PS CC 2014 + LR5,
upgrade to the single app plan for PS CC 2014 only at 19.99/month just to
get my foot in the door of the store?

Adobe has a lesson to learn from Apple and the iTunes store here. Buy
access to any part of the CC and you should have access to developers &
vendors selling their wares for whatever apps you are subscribing to.
Fortunately it works that way for Add-Ons where Pay & Free items are
available. Like in the iTunes store some are useful and superb and add to
productivity and others are crap, some are free-bees setting the bait for
pay stuff, but that you can deal with.

We should have been told up front that when we subscribed and got all that
was actually touted, PC, LR5, Behance, 20GB CC storage that we weren't
getting access to the Market & Typekit.

--
Regards,

Savageduck


Indeed and a discussion like this tells me that Adobe are a software
supplier to avoid if possible.


All griping aside, Photoshop + Lightroom gives me a workflow I am
comfortable and productive with. It remains the standard against which
all others of the genre are measured. It is far more balance in price
at $9.99/month than working out on the Adobe upgrade treadmill.
The disappointment is finding this one failing in their marketing plan.
However, that is not going to stop me from using PS + LR, but it
effectively blocks me from spending anything in their Market, and that
is dumb.

--
Regards,

Savageduck

  #62  
Old August 25th 14, 02:33 AM posted to rec.photo.digital
Robert Coe
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Posts: 4,901
Default Adobe Grrr

On Fri, 15 Aug 2014 06:09:36 -0700 (PDT), Whisky-dave
wrote:
: On Friday, 15 August 2014 02:18:24 UTC+1, Robert Coe wrote:
:
:
: : I just don't get why so much that shouldn't be is being shoved into
: : the "cloud".
:
:
:
: You don't? Seriously? You must be either blind, deaf, or not a resident of the
: United States. The answer is Capitalist GREED. Nothing more, nothing less.
:
: I don't think that's the case, I think it's more down to convinience for the majority.
:
:
: : Hard drives are dirt cheap per MB, and it really only makes sense to put
: : things online if you need to access them elsewhere.
:
: Wait until you have to rent HDs instead of buying them.
:
: That's won't happen because they are too cheap to buy.
:
: I'm old enough to
: remember when IBM had a hammer lock on computer equipment, and you had to rent
: EVERYTHING.
:
: Partly because of cost and unrelibility, the 'rent, was more usually a service contract.
: We used to rent computers from HP via a service contract. if something went wrong with
: the computer wheter it be software or hardware a 'man' would turn up and eventaully
: sovle/fix the problem.
:
:
:
: The Government eventually quashed that,
:
: was it really the government ?

Yes. IBM's policy of refusing to sell their equipment, and of "bundling" their
operating system software with the hardware, was found to be a violation of
U.S. anti-trust laws.

Bob
  #63  
Old August 25th 14, 09:11 AM
qo'shni qo'shni is offline
Junior Member
 
First recorded activity by PhotoBanter: Aug 2014
Location: Uzbekistan
Posts: 3
Send a message via Skype™ to qo'shni
Default

Quote:
Originally Posted by PeterN[_5_] View Post
ccI have a photography subscription to CC. When I tried to download a
brush from the CC market I was told that market items are only
available to paid subscribers, and was asked if I want to upgrade. Isn't
a photography subscription a paid subscription. I posed the question on
the contact Adobe live chat, but was told it was a technical problem.
Has anyone else had that experience?

TIA

--
PeterN
buy the official version of the program then it works
  #64  
Old August 25th 14, 07:02 PM posted to rec.photo.digital
Savageduck[_3_]
external usenet poster
 
Posts: 16,487
Default Adobe Grrr

On 2014-08-25 08:11:58 +0000, qo'shni said:


'PeterN[_5_ Wrote:
;1001842']ccI have a photography subscription to CC. When I tried to
download a
brush from the CC market I was told that market items are only
available to paid subscribers, and was asked if I want to upgrade. Isn't

a photography subscription a paid subscription. I posed the question on

the contact Adobe live chat, but was told it was a technical problem.
Has anyone else had that experience?

TIA

--
PeterN


buy the official version of the program then it works


The only "official version" of Photoshop you can buy is PS CS6, I know
Peter has bought and owns CS6, and so do I. That isn't going to help
too much as the minimum requirement to gain access to the *Market* &/or
*TypeKit* is a single App subscription to the Creative Cloud, at
$20/month.

There are a whole bunch of us here, including Peter, who subscribe to
the Adobe Photography Program and pay $9.99/month. That includes
Photoshop CC 2014 & Lightroom 5, making them as "official" as you can
get. I know I am not going to pay more for less.
We get access to all of the features of the Creative Cloud with the
exception of *Market* & *TypeKit*. That seems to be an Adobe marketing
issue. They fixed one problem last year, let's see if they fix this
issue this year.

--
Regards,

Savageduck

  #65  
Old August 25th 14, 10:38 PM posted to rec.photo.digital
PeterN[_5_]
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Posts: 741
Default Adobe Grrr

On 8/25/2014 4:11 AM, qo'shni wrote:
'PeterN[_5_ Wrote:
;1001842']ccI have a photography subscription to CC. When I tried to
download a
brush from the CC market I was told that market items are only
available to paid subscribers, and was asked if I want to upgrade. Isn't

a photography subscription a paid subscription. I posed the question on

the contact Adobe live chat, but was told it was a technical problem.
Has anyone else had that experience?

TIA

--
PeterN


buy the official version of the program then it works

I subscribe to the official version. All the software pon my system is
there legally. It's an Adobe issue, and Adobe recognizes it as such.


--
PeterN
 




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