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B&H Photo has horrible customer service...
How much money is your time worth? Seems you've wasted more time
complaining about it than you're rebate is worth. You've stated your facts and opinion, and received feedback from B&H. You're either happy or unhappy about it, but it seems the matter is closed. Why don't you leave everyone here alone and go out and use the camera already? " bozak" wrote in message ... "PTRAVEL" wrote in message om... " bozak" wrote in message ... "PTRAVEL" wrote in message om... (bozak) wrote in message . com... "PTRAVEL" wrote in message ... snip I'm sure that B&H wouldn't take action against Bozak. Anyone following this thread will, no doubt, be impressed by the level of service and support provided by B&H as evidenced by how many of us -- satisfied B&H customers -- have spent our own time and energy defending B&H against Bozak's accusations, and for no other reason than B&H is a company we like, trust and respect. I suspect, in the long run, Bozak's campaign will have enhanced B&H's reputation even further, rather than hurt it. yes, not responding to customers and when finally finding out about the problem through usenet the best thing to do is make a joke out of the problem... As you've noted, Henry Posner from B&H reads this ng, and took note of this thread. yes he did... and instead of responding to me first off he responded to people who said i lied about the situation... did he tell the people who said i lied about the situation that i hadnt??? no he went on to put smiley faces while answering their posts... the truth apparently is not a consideration of yours... On the contrary, the truth is a significant consideration. However, so much of what I hear from you is rude, abusive and contradictory that I'm not inclined to give it much credit. whether you want to give it credit or not doesnt mean what ive said isnt the truth... nice to see youve made yourself the arbiter of what is and is not true without knowing the facts... the facts are still in the initial thread... was i rude in that post??? was i abusive??? was it filled with obscenities??? no it wasnt, it was my opininon of their ****ty customer service... You might want to consider that, regardless of what others in this thread may have written, YOU got abusive and insulting. to people who were abusive and insulting and said that i lied about the situation... correct... Well, I've been neither abusive nor insulting, nor have I said you lied. Yet your response to me is certainly crude and abusive.\ please, you have no less than a condescending tone and are basically full of yourself... I've followed this pretty much from the start and STILL cannot figure out exactly what happened, e.g. you keep saying that Panasonic "cancelled" the rebate -- do you mean they cancelled it after your purchase but before the March expiration date? The rebate form at the link someone else posted specifically provided that Panasonic could do that (incidently, I'm not convinced that Panasonic legally can do so, as the rebate is part of the consideration for the purchase, but that's another thread altogether). doesnt matter... Of course it matters. First of all, your tone matters. I haven't seen you conduct yourself in a civil fashion. I've been civil to you, and I don't appreciate obscenities in return. Good grief -- where do you come from that you think this kind of language is appropriate in a civil discussion? yes my tone mattered with B&H and even with them not responding to this date ive been totally civil to them... as i said, i havent tried to even contact them anymore... six times was enough... the point was to show how crappy there customer service is... people like yourself have allowed me to expound on it far more than i had ever considered to do so in the first place by being jerks about the matter... you guys have turned something that would have probably been a ten thread post into something 200+, not to mention B&H has yet to call me and panasonic is not going to honor the rebate because B&H never got the forms to me in time... unfortunately this is the actual problem... all of the extra BS you want to put on it is fine with me... just allows me to talk about it even more... the effect was me trying to get B&H to respond through phone calls and email... i did so in earnest without mocking them or disrespecting them... Sorry, I don't believe that. Perhaps you think you weren't disrespectful, but your standards for respect certainly don't coincide with my own. what you believes doesnt matter... the truth does... i believe you are an asshole... does that mean anything to you, does that somehow change anything in life??? me believing you are an asshole has nothing to do with how i corresponded to B&H... believe what you want, the truth is what matters... if i had been an asshole and disrespectful to B&H their so called customer service person would have made that clear by now dont you think??? I don't speak for Henry Posner, and I'm certainly not a mind reader, but is it possible that he (and B&H) were sufficiently put-off by the vehemence, vindictiveness and, I'm sorry, pettiness of your postings to prefer to simply not deal with you? please show where i was any of this to B&H... you cant and wont be able too... I asked you to consider a possibility. I have no idea what you were like in your transactions with B&H. I only know what you are like here. and now we come to the payoff... you dont know... youre just flapping your gums and like the morons in here who said i lied about the situation until now you were talking about what you thought and not what you know... you dont like me as a person I don't know anything about you and neither like nor dislike you. You give yourself far too much credit -- you're nothing but a Usenet diversion to me. then obviously its a diversion you dont like... same thing... and i could give a **** less about that... And that is a perfect example of what I mean. I don't take you seriously. No one will take you seriously. Learn to express yourself clearly and thoughtfully without sounding like gutter trash and perhaps B&H will take you seriously. and this is exactly what the **** i mean... one has nothing to do with the other... one of these days you will figure that out... well, maybe not... the problem is that their customer service as i said was horrible... instead of responding to me in this thread he responded to other who said i was lying about the issue... If I were B&H customer service and spoke to me the way you've communicated with me in your post, I would have hung up on you. please... i never got to speak to a B&H customer service person... how many ****ing times do i have to say that before the morons can figure it out... ive only said that now about 30 times in this thread and MORONS keep saying the same stoooooopid ****... i know, you have a lot more patience with morons than i do, congrats... so, can you know figure out that it doesnt matter whether or not you would have hung up on me or not??? i never had the opportunity... and before you step on your dick and say my email to them was nasty i already posted the second of three emails in here and you can see the response from the guy who passed the buck... apparently in your mind that is good customer service... As I've said repeatedly, B&H gives me excellent customer service, and I've bought from them many, many times. Perhaps you'll consider how I write, and how you write, and ask yourself if the difference might account for our opposing perceptions. you cant write any better than me and i can be just as fake and condescending as you when i want... Yes, they've lost your business. From what I've read, they haven't lost anyone else's and, given the voluminous number of endorsements from people like myself, they'll probably gain far more than they've lost. then you havent read other posters or you are dishonest... I'm not dishonest, and I've read the entire thread. if youve read the entire thread then youve just accused yourself of being a moron, or not having the capability to remember anything... try reading this post over and look at the contradictory things you have said... if you have read the entire thread than either you are incapable of comprehending what you read or your memory is shot... take for instance i just had to tell you again that ive never talked to anybody at B&H yet you said if you talked to me you would have hung up on me... get your facts straight... See, unlike you, a spend quite a bit of time here, and in rec.video.production. B&H is discussed a lot, and always positively. good for you... not this time... there were three other people who said theyve had crappy customer service with them too... not only that i posted three comments from people at resseller.com that said basically that the company now is not the same as it use to be... all of the very satisfied comments came from people who got their stuff and that was it... the dissatisfied comments came from people who had to interact with their customer service department... coincidence??? i think not... You're new around here, and the sum total of your contributions have been a single question about a camera and an unrelenting tirade against a well-respected and admired vendor. which you and many others have participated in... i could not have done it without you... thanx... You call names. You pepper your responses with obscenities. You STILL have not given a sufficient account of what happened for me to determine whether B&H was at fault (and that's what I do for a living). yep ive called morons morons... boo ****ing hoo... it seems you are the only person in this whole thread who has said i havent given a sufficient account... not even henry has said that... since you like to play this kind of game, who is wrong??? you, or everybody else??? When I have complaints with vendors, I write a brief, reasoned and civil letter explaining the problem. 99% of the time, that's enough to take care of it. which is what i did three times and got no response... And, again, I'm sorry but I cannot credit this. it doesnt matter what you can or cannot credit... i did so and thats the truth... apparently you figure you are some kind of psych or a mind reader... you are ASSuming... stop it, youve already made an ass out of yourself... As you've pointed out, I know nothing whatsoever about your interaction with B&H. yet you keep on ASSuming... All I know about you is what I have gleaned from your posts here. Nothing you've written suggests that you're capable of civil and reasonable discussion. really... i can show you at least 30 posts in this thread where i have had civil and reasonable discussion... either you didnt read them, you are a moron, or just a liar... which is it??? yeah a lot of people are looking for that type of customer service in a company... As you've been repeatedly told, including by me, most of us who posted to this thread have made repeated purchases from B&H, spending, individually, thousands and thousands of dollars, and have been very happy with the customer service we've received. So, yes, the customer service that _I've_ personally experienced, which is nothing like what you've described, is the type of customer service that I'm looking for in a company. Out of curiosity, have you wondered why the experiences recited, first person, here in this ng with B&H are so different from your own? i sure have... but then their numbers are down at reseller.com and i can pretty much figure out on my own why that is... Well, don't hold your breath -- B&H won't be having fire sale any time soon. so that discounts their numbers being down at reseller.com??? you are nothing more than a B&H apologist or cultist... in your eyes they can do no wrong... but its funny you didnt take to the others in this thread that said they had crappy customer service you just wanted to deal with me because you dont like how i express myself... i express myself like this to use people like you to get my point across... been doing it for years... their is nothing better than trolling with the truth... as long as you tell the truth no matter what you cant dissed... the truth is what it is... you just dont like how i exposed the truth... but after trying to get a company to respond to me 6 times and missing out on a rebate, i just decided to let the truth about the company out... its not my fault that they have a crappy customer service department... is it me just saying that, or are people who rate them at reseller.com saying the same thing??? well, probably you and the moron known as dan sullivan... And enough other people to make B&H one of the largest and most successful, if not THE largest and most successful, photo equipment retailers in the world. Who's right here? You, or everyone else? i am right... who was right in germany, hitler or the jews he was torching... Okay, I guess it's time to invoke Godwin's law. Talk about a non sequitur. no talk about an analogy... what you are saying is that if everybody says someone is wrong, then somebody must be wrong... its a stooopid way of thinking... independent thought matters more to me than what the gang thinks... i will take one brilliant persons thoughts over a hundred morons any day of the week... not only that, ive used your same weak logic against you in this very post... use that type of logice if you want, it doesnt mean **** to me or anybody else operating on more than half a brain cell... Well you're quite right about the first part -- I don't think anything anyone says to you hear will mean the slightest thing to you. So why do you persist? because i am right, B&H Photo's customer service did me a disservice and i applaud your efforts to allow me to keep pointing this out... esspecially the part about you not really knowing what youre talking about from one paragraph to the next... Incidently, Dan Sullivan may be many things (he's got a good wit and he's very articulate). He also may not like you. However, I haven't seen anything to suggest he's a moron. and i have seen everything that suggests he is... from lying about the situation to continuously acting like a retard... "Acting like a retard"? What are you? A junior high school student? Who talks like that? somebody who knows somebody is acting like a retard er special er limited capabilities er autistic er etc... hopefully one of those will be to your liking... |
#2
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B&H Photo has horrible customer service...
"generic eric" wrote in message . .. How much money is your time worth? Seems you've wasted more time complaining about it than you're rebate is worth. You've stated your facts and opinion, and received feedback from B&H. You're either happy or unhappy about it, but it seems the matter is closed. Why don't you leave everyone here alone and go out and use the camera already? another person with not a clue about what he is talking about... camera huh??? " bozak" wrote in message ... "PTRAVEL" wrote in message om... " bozak" wrote in message ... "PTRAVEL" wrote in message om... (bozak) wrote in message . com... "PTRAVEL" wrote in message ... snip I'm sure that B&H wouldn't take action against Bozak. Anyone following this thread will, no doubt, be impressed by the level of service and support provided by B&H as evidenced by how many of us -- satisfied B&H customers -- have spent our own time and energy defending B&H against Bozak's accusations, and for no other reason than B&H is a company we like, trust and respect. I suspect, in the long run, Bozak's campaign will have enhanced B&H's reputation even further, rather than hurt it. yes, not responding to customers and when finally finding out about the problem through usenet the best thing to do is make a joke out of the problem... As you've noted, Henry Posner from B&H reads this ng, and took note of this thread. yes he did... and instead of responding to me first off he responded to people who said i lied about the situation... did he tell the people who said i lied about the situation that i hadnt??? no he went on to put smiley faces while answering their posts... the truth apparently is not a consideration of yours... On the contrary, the truth is a significant consideration. However, so much of what I hear from you is rude, abusive and contradictory that I'm not inclined to give it much credit. whether you want to give it credit or not doesnt mean what ive said isnt the truth... nice to see youve made yourself the arbiter of what is and is not true without knowing the facts... the facts are still in the initial thread... was i rude in that post??? was i abusive??? was it filled with obscenities??? no it wasnt, it was my opininon of their ****ty customer service... You might want to consider that, regardless of what others in this thread may have written, YOU got abusive and insulting. to people who were abusive and insulting and said that i lied about the situation... correct... Well, I've been neither abusive nor insulting, nor have I said you lied. Yet your response to me is certainly crude and abusive.\ please, you have no less than a condescending tone and are basically full of yourself... I've followed this pretty much from the start and STILL cannot figure out exactly what happened, e.g. you keep saying that Panasonic "cancelled" the rebate -- do you mean they cancelled it after your purchase but before the March expiration date? The rebate form at the link someone else posted specifically provided that Panasonic could do that (incidently, I'm not convinced that Panasonic legally can do so, as the rebate is part of the consideration for the purchase, but that's another thread altogether). doesnt matter... Of course it matters. First of all, your tone matters. I haven't seen you conduct yourself in a civil fashion. I've been civil to you, and I don't appreciate obscenities in return. Good grief -- where do you come from that you think this kind of language is appropriate in a civil discussion? yes my tone mattered with B&H and even with them not responding to this date ive been totally civil to them... as i said, i havent tried to even contact them anymore... six times was enough... the point was to show how crappy there customer service is... people like yourself have allowed me to expound on it far more than i had ever considered to do so in the first place by being jerks about the matter... you guys have turned something that would have probably been a ten thread post into something 200+, not to mention B&H has yet to call me and panasonic is not going to honor the rebate because B&H never got the forms to me in time... unfortunately this is the actual problem... all of the extra BS you want to put on it is fine with me... just allows me to talk about it even more... the effect was me trying to get B&H to respond through phone calls and email... i did so in earnest without mocking them or disrespecting them... Sorry, I don't believe that. Perhaps you think you weren't disrespectful, but your standards for respect certainly don't coincide with my own. what you believes doesnt matter... the truth does... i believe you are an asshole... does that mean anything to you, does that somehow change anything in life??? me believing you are an asshole has nothing to do with how i corresponded to B&H... believe what you want, the truth is what matters... if i had been an asshole and disrespectful to B&H their so called customer service person would have made that clear by now dont you think??? I don't speak for Henry Posner, and I'm certainly not a mind reader, but is it possible that he (and B&H) were sufficiently put-off by the vehemence, vindictiveness and, I'm sorry, pettiness of your postings to prefer to simply not deal with you? please show where i was any of this to B&H... you cant and wont be able too... I asked you to consider a possibility. I have no idea what you were like in your transactions with B&H. I only know what you are like here. and now we come to the payoff... you dont know... youre just flapping your gums and like the morons in here who said i lied about the situation until now you were talking about what you thought and not what you know... you dont like me as a person I don't know anything about you and neither like nor dislike you. You give yourself far too much credit -- you're nothing but a Usenet diversion to me. then obviously its a diversion you dont like... same thing... and i could give a **** less about that... And that is a perfect example of what I mean. I don't take you seriously. No one will take you seriously. Learn to express yourself clearly and thoughtfully without sounding like gutter trash and perhaps B&H will take you seriously. and this is exactly what the **** i mean... one has nothing to do with the other... one of these days you will figure that out... well, maybe not... the problem is that their customer service as i said was horrible... instead of responding to me in this thread he responded to other who said i was lying about the issue... If I were B&H customer service and spoke to me the way you've communicated with me in your post, I would have hung up on you. please... i never got to speak to a B&H customer service person... how many ****ing times do i have to say that before the morons can figure it out... ive only said that now about 30 times in this thread and MORONS keep saying the same stoooooopid ****... i know, you have a lot more patience with morons than i do, congrats... so, can you know figure out that it doesnt matter whether or not you would have hung up on me or not??? i never had the opportunity... and before you step on your dick and say my email to them was nasty i already posted the second of three emails in here and you can see the response from the guy who passed the buck... apparently in your mind that is good customer service... As I've said repeatedly, B&H gives me excellent customer service, and I've bought from them many, many times. Perhaps you'll consider how I write, and how you write, and ask yourself if the difference might account for our opposing perceptions. you cant write any better than me and i can be just as fake and condescending as you when i want... Yes, they've lost your business. From what I've read, they haven't lost anyone else's and, given the voluminous number of endorsements from people like myself, they'll probably gain far more than they've lost. then you havent read other posters or you are dishonest... I'm not dishonest, and I've read the entire thread. if youve read the entire thread then youve just accused yourself of being a moron, or not having the capability to remember anything... try reading this post over and look at the contradictory things you have said... if you have read the entire thread than either you are incapable of comprehending what you read or your memory is shot... take for instance i just had to tell you again that ive never talked to anybody at B&H yet you said if you talked to me you would have hung up on me... get your facts straight... See, unlike you, a spend quite a bit of time here, and in rec.video.production. B&H is discussed a lot, and always positively. good for you... not this time... there were three other people who said theyve had crappy customer service with them too... not only that i posted three comments from people at resseller.com that said basically that the company now is not the same as it use to be... all of the very satisfied comments came from people who got their stuff and that was it... the dissatisfied comments came from people who had to interact with their customer service department... coincidence??? i think not... You're new around here, and the sum total of your contributions have been a single question about a camera and an unrelenting tirade against a well-respected and admired vendor. which you and many others have participated in... i could not have done it without you... thanx... You call names. You pepper your responses with obscenities. You STILL have not given a sufficient account of what happened for me to determine whether B&H was at fault (and that's what I do for a living). yep ive called morons morons... boo ****ing hoo... it seems you are the only person in this whole thread who has said i havent given a sufficient account... not even henry has said that... since you like to play this kind of game, who is wrong??? you, or everybody else??? When I have complaints with vendors, I write a brief, reasoned and civil letter explaining the problem. 99% of the time, that's enough to take care of it. which is what i did three times and got no response... And, again, I'm sorry but I cannot credit this. it doesnt matter what you can or cannot credit... i did so and thats the truth... apparently you figure you are some kind of psych or a mind reader... you are ASSuming... stop it, youve already made an ass out of yourself... As you've pointed out, I know nothing whatsoever about your interaction with B&H. yet you keep on ASSuming... All I know about you is what I have gleaned from your posts here. Nothing you've written suggests that you're capable of civil and reasonable discussion. really... i can show you at least 30 posts in this thread where i have had civil and reasonable discussion... either you didnt read them, you are a moron, or just a liar... which is it??? yeah a lot of people are looking for that type of customer service in a company... As you've been repeatedly told, including by me, most of us who posted to this thread have made repeated purchases from B&H, spending, individually, thousands and thousands of dollars, and have been very happy with the customer service we've received. So, yes, the customer service that _I've_ personally experienced, which is nothing like what you've described, is the type of customer service that I'm looking for in a company. Out of curiosity, have you wondered why the experiences recited, first person, here in this ng with B&H are so different from your own? i sure have... but then their numbers are down at reseller.com and i can pretty much figure out on my own why that is... Well, don't hold your breath -- B&H won't be having fire sale any time soon. so that discounts their numbers being down at reseller.com??? you are nothing more than a B&H apologist or cultist... in your eyes they can do no wrong... but its funny you didnt take to the others in this thread that said they had crappy customer service you just wanted to deal with me because you dont like how i express myself... i express myself like this to use people like you to get my point across... been doing it for years... their is nothing better than trolling with the truth... as long as you tell the truth no matter what you cant dissed... the truth is what it is... you just dont like how i exposed the truth... but after trying to get a company to respond to me 6 times and missing out on a rebate, i just decided to let the truth about the company out... its not my fault that they have a crappy customer service department... is it me just saying that, or are people who rate them at reseller.com saying the same thing??? well, probably you and the moron known as dan sullivan... And enough other people to make B&H one of the largest and most successful, if not THE largest and most successful, photo equipment retailers in the world. Who's right here? You, or everyone else? i am right... who was right in germany, hitler or the jews he was torching... Okay, I guess it's time to invoke Godwin's law. Talk about a non sequitur. no talk about an analogy... what you are saying is that if everybody says someone is wrong, then somebody must be wrong... its a stooopid way of thinking... independent thought matters more to me than what the gang thinks... i will take one brilliant persons thoughts over a hundred morons any day of the week... not only that, ive used your same weak logic against you in this very post... use that type of logice if you want, it doesnt mean **** to me or anybody else operating on more than half a brain cell... Well you're quite right about the first part -- I don't think anything anyone says to you hear will mean the slightest thing to you. So why do you persist? because i am right, B&H Photo's customer service did me a disservice and i applaud your efforts to allow me to keep pointing this out... esspecially the part about you not really knowing what youre talking about from one paragraph to the next... Incidently, Dan Sullivan may be many things (he's got a good wit and he's very articulate). He also may not like you. However, I haven't seen anything to suggest he's a moron. and i have seen everything that suggests he is... from lying about the situation to continuously acting like a retard... "Acting like a retard"? What are you? A junior high school student? Who talks like that? somebody who knows somebody is acting like a retard er special er limited capabilities er autistic er etc... hopefully one of those will be to your liking... |
#3
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B&H Photo has horrible customer service...
congratulations. your consecutive streak of getting the last word in is
unbroken. Jackass. " bozak" wrote in message ... "generic eric" wrote in message . .. How much money is your time worth? Seems you've wasted more time complaining about it than you're rebate is worth. You've stated your facts and opinion, and received feedback from B&H. You're either happy or unhappy about it, but it seems the matter is closed. Why don't you leave everyone here alone and go out and use the camera already? another person with not a clue about what he is talking about... camera huh??? " bozak" wrote in message ... "PTRAVEL" wrote in message om... " bozak" wrote in message ... "PTRAVEL" wrote in message om... (bozak) wrote in message . com... "PTRAVEL" wrote in message ... snip I'm sure that B&H wouldn't take action against Bozak. Anyone following this thread will, no doubt, be impressed by the level of service and support provided by B&H as evidenced by how many of us -- satisfied B&H customers -- have spent our own time and energy defending B&H against Bozak's accusations, and for no other reason than B&H is a company we like, trust and respect. I suspect, in the long run, Bozak's campaign will have enhanced B&H's reputation even further, rather than hurt it. yes, not responding to customers and when finally finding out about the problem through usenet the best thing to do is make a joke out of the problem... As you've noted, Henry Posner from B&H reads this ng, and took note of this thread. yes he did... and instead of responding to me first off he responded to people who said i lied about the situation... did he tell the people who said i lied about the situation that i hadnt??? no he went on to put smiley faces while answering their posts... the truth apparently is not a consideration of yours... On the contrary, the truth is a significant consideration. However, so much of what I hear from you is rude, abusive and contradictory that I'm not inclined to give it much credit. whether you want to give it credit or not doesnt mean what ive said isnt the truth... nice to see youve made yourself the arbiter of what is and is not true without knowing the facts... the facts are still in the initial thread... was i rude in that post??? was i abusive??? was it filled with obscenities??? no it wasnt, it was my opininon of their ****ty customer service... You might want to consider that, regardless of what others in this thread may have written, YOU got abusive and insulting. to people who were abusive and insulting and said that i lied about the situation... correct... Well, I've been neither abusive nor insulting, nor have I said you lied. Yet your response to me is certainly crude and abusive.\ please, you have no less than a condescending tone and are basically full of yourself... I've followed this pretty much from the start and STILL cannot figure out exactly what happened, e.g. you keep saying that Panasonic "cancelled" the rebate -- do you mean they cancelled it after your purchase but before the March expiration date? The rebate form at the link someone else posted specifically provided that Panasonic could do that (incidently, I'm not convinced that Panasonic legally can do so, as the rebate is part of the consideration for the purchase, but that's another thread altogether). doesnt matter... Of course it matters. First of all, your tone matters. I haven't seen you conduct yourself in a civil fashion. I've been civil to you, and I don't appreciate obscenities in return. Good grief -- where do you come from that you think this kind of language is appropriate in a civil discussion? yes my tone mattered with B&H and even with them not responding to this date ive been totally civil to them... as i said, i havent tried to even contact them anymore... six times was enough... the point was to show how crappy there customer service is... people like yourself have allowed me to expound on it far more than i had ever considered to do so in the first place by being jerks about the matter... you guys have turned something that would have probably been a ten thread post into something 200+, not to mention B&H has yet to call me and panasonic is not going to honor the rebate because B&H never got the forms to me in time... unfortunately this is the actual problem... all of the extra BS you want to put on it is fine with me... just allows me to talk about it even more... the effect was me trying to get B&H to respond through phone calls and email... i did so in earnest without mocking them or disrespecting them... Sorry, I don't believe that. Perhaps you think you weren't disrespectful, but your standards for respect certainly don't coincide with my own. what you believes doesnt matter... the truth does... i believe you are an asshole... does that mean anything to you, does that somehow change anything in life??? me believing you are an asshole has nothing to do with how i corresponded to B&H... believe what you want, the truth is what matters... if i had been an asshole and disrespectful to B&H their so called customer service person would have made that clear by now dont you think??? I don't speak for Henry Posner, and I'm certainly not a mind reader, but is it possible that he (and B&H) were sufficiently put-off by the vehemence, vindictiveness and, I'm sorry, pettiness of your postings to prefer to simply not deal with you? please show where i was any of this to B&H... you cant and wont be able too... I asked you to consider a possibility. I have no idea what you were like in your transactions with B&H. I only know what you are like here. and now we come to the payoff... you dont know... youre just flapping your gums and like the morons in here who said i lied about the situation until now you were talking about what you thought and not what you know... you dont like me as a person I don't know anything about you and neither like nor dislike you. You give yourself far too much credit -- you're nothing but a Usenet diversion to me. then obviously its a diversion you dont like... same thing... and i could give a **** less about that... And that is a perfect example of what I mean. I don't take you seriously. No one will take you seriously. Learn to express yourself clearly and thoughtfully without sounding like gutter trash and perhaps B&H will take you seriously. and this is exactly what the **** i mean... one has nothing to do with the other... one of these days you will figure that out... well, maybe not... the problem is that their customer service as i said was horrible... instead of responding to me in this thread he responded to other who said i was lying about the issue... If I were B&H customer service and spoke to me the way you've communicated with me in your post, I would have hung up on you. please... i never got to speak to a B&H customer service person... how many ****ing times do i have to say that before the morons can figure it out... ive only said that now about 30 times in this thread and MORONS keep saying the same stoooooopid ****... i know, you have a lot more patience with morons than i do, congrats... so, can you know figure out that it doesnt matter whether or not you would have hung up on me or not??? i never had the opportunity... and before you step on your dick and say my email to them was nasty i already posted the second of three emails in here and you can see the response from the guy who passed the buck... apparently in your mind that is good customer service... As I've said repeatedly, B&H gives me excellent customer service, and I've bought from them many, many times. Perhaps you'll consider how I write, and how you write, and ask yourself if the difference might account for our opposing perceptions. you cant write any better than me and i can be just as fake and condescending as you when i want... Yes, they've lost your business. From what I've read, they haven't lost anyone else's and, given the voluminous number of endorsements from people like myself, they'll probably gain far more than they've lost. then you havent read other posters or you are dishonest... I'm not dishonest, and I've read the entire thread. if youve read the entire thread then youve just accused yourself of being a moron, or not having the capability to remember anything... try reading this post over and look at the contradictory things you have said... if you have read the entire thread than either you are incapable of comprehending what you read or your memory is shot... take for instance i just had to tell you again that ive never talked to anybody at B&H yet you said if you talked to me you would have hung up on me... get your facts straight... See, unlike you, a spend quite a bit of time here, and in rec.video.production. B&H is discussed a lot, and always positively. good for you... not this time... there were three other people who said theyve had crappy customer service with them too... not only that i posted three comments from people at resseller.com that said basically that the company now is not the same as it use to be... all of the very satisfied comments came from people who got their stuff and that was it... the dissatisfied comments came from people who had to interact with their customer service department... coincidence??? i think not... You're new around here, and the sum total of your contributions have been a single question about a camera and an unrelenting tirade against a well-respected and admired vendor. which you and many others have participated in... i could not have done it without you... thanx... You call names. You pepper your responses with obscenities. You STILL have not given a sufficient account of what happened for me to determine whether B&H was at fault (and that's what I do for a living). yep ive called morons morons... boo ****ing hoo... it seems you are the only person in this whole thread who has said i havent given a sufficient account... not even henry has said that... since you like to play this kind of game, who is wrong??? you, or everybody else??? When I have complaints with vendors, I write a brief, reasoned and civil letter explaining the problem. 99% of the time, that's enough to take care of it. which is what i did three times and got no response... And, again, I'm sorry but I cannot credit this. it doesnt matter what you can or cannot credit... i did so and thats the truth... apparently you figure you are some kind of psych or a mind reader... you are ASSuming... stop it, youve already made an ass out of yourself... As you've pointed out, I know nothing whatsoever about your interaction with B&H. yet you keep on ASSuming... All I know about you is what I have gleaned from your posts here. Nothing you've written suggests that you're capable of civil and reasonable discussion. really... i can show you at least 30 posts in this thread where i have had civil and reasonable discussion... either you didnt read them, you are a moron, or just a liar... which is it??? yeah a lot of people are looking for that type of customer service in a company... As you've been repeatedly told, including by me, most of us who posted to this thread have made repeated purchases from B&H, spending, individually, thousands and thousands of dollars, and have been very happy with the customer service we've received. So, yes, the customer service that _I've_ personally experienced, which is nothing like what you've described, is the type of customer service that I'm looking for in a company. Out of curiosity, have you wondered why the experiences recited, first person, here in this ng with B&H are so different from your own? i sure have... but then their numbers are down at reseller.com and i can pretty much figure out on my own why that is... Well, don't hold your breath -- B&H won't be having fire sale any time soon. so that discounts their numbers being down at reseller.com??? you are nothing more than a B&H apologist or cultist... in your eyes they can do no wrong... but its funny you didnt take to the others in this thread that said they had crappy customer service you just wanted to deal with me because you dont like how i express myself... i express myself like this to use people like you to get my point across... been doing it for years... their is nothing better than trolling with the truth... as long as you tell the truth no matter what you cant dissed... the truth is what it is... you just dont like how i exposed the truth... but after trying to get a company to respond to me 6 times and missing out on a rebate, i just decided to let the truth about the company out... its not my fault that they have a crappy customer service department... is it me just saying that, or are people who rate them at reseller.com saying the same thing??? well, probably you and the moron known as dan sullivan... And enough other people to make B&H one of the largest and most successful, if not THE largest and most successful, photo equipment retailers in the world. Who's right here? You, or everyone else? i am right... who was right in germany, hitler or the jews he was torching... Okay, I guess it's time to invoke Godwin's law. Talk about a non sequitur. no talk about an analogy... what you are saying is that if everybody says someone is wrong, then somebody must be wrong... its a stooopid way of thinking... independent thought matters more to me than what the gang thinks... i will take one brilliant persons thoughts over a hundred morons any day of the week... not only that, ive used your same weak logic against you in this very post... use that type of logice if you want, it doesnt mean **** to me or anybody else operating on more than half a brain cell... Well you're quite right about the first part -- I don't think anything anyone says to you hear will mean the slightest thing to you. So why do you persist? because i am right, B&H Photo's customer service did me a disservice and i applaud your efforts to allow me to keep pointing this out... esspecially the part about you not really knowing what youre talking about from one paragraph to the next... Incidently, Dan Sullivan may be many things (he's got a good wit and he's very articulate). He also may not like you. However, I haven't seen anything to suggest he's a moron. and i have seen everything that suggests he is... from lying about the situation to continuously acting like a retard... "Acting like a retard"? What are you? A junior high school student? Who talks like that? somebody who knows somebody is acting like a retard er special er limited capabilities er autistic er etc... hopefully one of those will be to your liking... |
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B&H Photo has horrible customer service...
"generic eric" wrote in message . .. congratulations. your consecutive streak of getting the last word in is unbroken. Jackass. classic... another moron who doesnt like having it pointed out that he doesnt have a ****ing clue about what he is talking about... " bozak" wrote in message ... "generic eric" wrote in message . .. How much money is your time worth? Seems you've wasted more time complaining about it than you're rebate is worth. You've stated your facts and opinion, and received feedback from B&H. You're either happy or unhappy about it, but it seems the matter is closed. Why don't you leave everyone here alone and go out and use the camera already? another person with not a clue about what he is talking about... camera huh??? " bozak" wrote in message ... "PTRAVEL" wrote in message om... " bozak" wrote in message ... "PTRAVEL" wrote in message om... (bozak) wrote in message . com... "PTRAVEL" wrote in message ... snip I'm sure that B&H wouldn't take action against Bozak. Anyone following this thread will, no doubt, be impressed by the level of service and support provided by B&H as evidenced by how many of us -- satisfied B&H customers -- have spent our own time and energy defending B&H against Bozak's accusations, and for no other reason than B&H is a company we like, trust and respect. I suspect, in the long run, Bozak's campaign will have enhanced B&H's reputation even further, rather than hurt it. yes, not responding to customers and when finally finding out about the problem through usenet the best thing to do is make a joke out of the problem... As you've noted, Henry Posner from B&H reads this ng, and took note of this thread. yes he did... and instead of responding to me first off he responded to people who said i lied about the situation... did he tell the people who said i lied about the situation that i hadnt??? no he went on to put smiley faces while answering their posts... the truth apparently is not a consideration of yours... On the contrary, the truth is a significant consideration. However, so much of what I hear from you is rude, abusive and contradictory that I'm not inclined to give it much credit. whether you want to give it credit or not doesnt mean what ive said isnt the truth... nice to see youve made yourself the arbiter of what is and is not true without knowing the facts... the facts are still in the initial thread... was i rude in that post??? was i abusive??? was it filled with obscenities??? no it wasnt, it was my opininon of their ****ty customer service... You might want to consider that, regardless of what others in this thread may have written, YOU got abusive and insulting. to people who were abusive and insulting and said that i lied about the situation... correct... Well, I've been neither abusive nor insulting, nor have I said you lied. Yet your response to me is certainly crude and abusive.\ please, you have no less than a condescending tone and are basically full of yourself... I've followed this pretty much from the start and STILL cannot figure out exactly what happened, e.g. you keep saying that Panasonic "cancelled" the rebate -- do you mean they cancelled it after your purchase but before the March expiration date? The rebate form at the link someone else posted specifically provided that Panasonic could do that (incidently, I'm not convinced that Panasonic legally can do so, as the rebate is part of the consideration for the purchase, but that's another thread altogether). doesnt matter... Of course it matters. First of all, your tone matters. I haven't seen you conduct yourself in a civil fashion. I've been civil to you, and I don't appreciate obscenities in return. Good grief -- where do you come from that you think this kind of language is appropriate in a civil discussion? yes my tone mattered with B&H and even with them not responding to this date ive been totally civil to them... as i said, i havent tried to even contact them anymore... six times was enough... the point was to show how crappy there customer service is... people like yourself have allowed me to expound on it far more than i had ever considered to do so in the first place by being jerks about the matter... you guys have turned something that would have probably been a ten thread post into something 200+, not to mention B&H has yet to call me and panasonic is not going to honor the rebate because B&H never got the forms to me in time... unfortunately this is the actual problem... all of the extra BS you want to put on it is fine with me... just allows me to talk about it even more... the effect was me trying to get B&H to respond through phone calls and email... i did so in earnest without mocking them or disrespecting them... Sorry, I don't believe that. Perhaps you think you weren't disrespectful, but your standards for respect certainly don't coincide with my own. what you believes doesnt matter... the truth does... i believe you are an asshole... does that mean anything to you, does that somehow change anything in life??? me believing you are an asshole has nothing to do with how i corresponded to B&H... believe what you want, the truth is what matters... if i had been an asshole and disrespectful to B&H their so called customer service person would have made that clear by now dont you think??? I don't speak for Henry Posner, and I'm certainly not a mind reader, but is it possible that he (and B&H) were sufficiently put-off by the vehemence, vindictiveness and, I'm sorry, pettiness of your postings to prefer to simply not deal with you? please show where i was any of this to B&H... you cant and wont be able too... I asked you to consider a possibility. I have no idea what you were like in your transactions with B&H. I only know what you are like here. and now we come to the payoff... you dont know... youre just flapping your gums and like the morons in here who said i lied about the situation until now you were talking about what you thought and not what you know... you dont like me as a person I don't know anything about you and neither like nor dislike you. You give yourself far too much credit -- you're nothing but a Usenet diversion to me. then obviously its a diversion you dont like... same thing... and i could give a **** less about that... And that is a perfect example of what I mean. I don't take you seriously. No one will take you seriously. Learn to express yourself clearly and thoughtfully without sounding like gutter trash and perhaps B&H will take you seriously. and this is exactly what the **** i mean... one has nothing to do with the other... one of these days you will figure that out... well, maybe not... the problem is that their customer service as i said was horrible... instead of responding to me in this thread he responded to other who said i was lying about the issue... If I were B&H customer service and spoke to me the way you've communicated with me in your post, I would have hung up on you. please... i never got to speak to a B&H customer service person... how many ****ing times do i have to say that before the morons can figure it out... ive only said that now about 30 times in this thread and MORONS keep saying the same stoooooopid ****... i know, you have a lot more patience with morons than i do, congrats... so, can you know figure out that it doesnt matter whether or not you would have hung up on me or not??? i never had the opportunity... and before you step on your dick and say my email to them was nasty i already posted the second of three emails in here and you can see the response from the guy who passed the buck... apparently in your mind that is good customer service... As I've said repeatedly, B&H gives me excellent customer service, and I've bought from them many, many times. Perhaps you'll consider how I write, and how you write, and ask yourself if the difference might account for our opposing perceptions. you cant write any better than me and i can be just as fake and condescending as you when i want... Yes, they've lost your business. From what I've read, they haven't lost anyone else's and, given the voluminous number of endorsements from people like myself, they'll probably gain far more than they've lost. then you havent read other posters or you are dishonest... I'm not dishonest, and I've read the entire thread. if youve read the entire thread then youve just accused yourself of being a moron, or not having the capability to remember anything... try reading this post over and look at the contradictory things you have said... if you have read the entire thread than either you are incapable of comprehending what you read or your memory is shot... take for instance i just had to tell you again that ive never talked to anybody at B&H yet you said if you talked to me you would have hung up on me... get your facts straight... See, unlike you, a spend quite a bit of time here, and in rec.video.production. B&H is discussed a lot, and always positively. good for you... not this time... there were three other people who said theyve had crappy customer service with them too... not only that i posted three comments from people at resseller.com that said basically that the company now is not the same as it use to be... all of the very satisfied comments came from people who got their stuff and that was it... the dissatisfied comments came from people who had to interact with their customer service department... coincidence??? i think not... You're new around here, and the sum total of your contributions have been a single question about a camera and an unrelenting tirade against a well-respected and admired vendor. which you and many others have participated in... i could not have done it without you... thanx... You call names. You pepper your responses with obscenities. You STILL have not given a sufficient account of what happened for me to determine whether B&H was at fault (and that's what I do for a living). yep ive called morons morons... boo ****ing hoo... it seems you are the only person in this whole thread who has said i havent given a sufficient account... not even henry has said that... since you like to play this kind of game, who is wrong??? you, or everybody else??? When I have complaints with vendors, I write a brief, reasoned and civil letter explaining the problem. 99% of the time, that's enough to take care of it. which is what i did three times and got no response... And, again, I'm sorry but I cannot credit this. it doesnt matter what you can or cannot credit... i did so and thats the truth... apparently you figure you are some kind of psych or a mind reader... you are ASSuming... stop it, youve already made an ass out of yourself... As you've pointed out, I know nothing whatsoever about your interaction with B&H. yet you keep on ASSuming... All I know about you is what I have gleaned from your posts here. Nothing you've written suggests that you're capable of civil and reasonable discussion. really... i can show you at least 30 posts in this thread where i have had civil and reasonable discussion... either you didnt read them, you are a moron, or just a liar... which is it??? yeah a lot of people are looking for that type of customer service in a company... As you've been repeatedly told, including by me, most of us who posted to this thread have made repeated purchases from B&H, spending, individually, thousands and thousands of dollars, and have been very happy with the customer service we've received. So, yes, the customer service that _I've_ personally experienced, which is nothing like what you've described, is the type of customer service that I'm looking for in a company. Out of curiosity, have you wondered why the experiences recited, first person, here in this ng with B&H are so different from your own? i sure have... but then their numbers are down at reseller.com and i can pretty much figure out on my own why that is... Well, don't hold your breath -- B&H won't be having fire sale any time soon. so that discounts their numbers being down at reseller.com??? you are nothing more than a B&H apologist or cultist... in your eyes they can do no wrong... but its funny you didnt take to the others in this thread that said they had crappy customer service you just wanted to deal with me because you dont like how i express myself... i express myself like this to use people like you to get my point across... been doing it for years... their is nothing better than trolling with the truth... as long as you tell the truth no matter what you cant dissed... the truth is what it is... you just dont like how i exposed the truth... but after trying to get a company to respond to me 6 times and missing out on a rebate, i just decided to let the truth about the company out... its not my fault that they have a crappy customer service department... is it me just saying that, or are people who rate them at reseller.com saying the same thing??? well, probably you and the moron known as dan sullivan... And enough other people to make B&H one of the largest and most successful, if not THE largest and most successful, photo equipment retailers in the world. Who's right here? You, or everyone else? i am right... who was right in germany, hitler or the jews he was torching... Okay, I guess it's time to invoke Godwin's law. Talk about a non sequitur. no talk about an analogy... what you are saying is that if everybody says someone is wrong, then somebody must be wrong... its a stooopid way of thinking... independent thought matters more to me than what the gang thinks... i will take one brilliant persons thoughts over a hundred morons any day of the week... not only that, ive used your same weak logic against you in this very post... use that type of logice if you want, it doesnt mean **** to me or anybody else operating on more than half a brain cell... Well you're quite right about the first part -- I don't think anything anyone says to you hear will mean the slightest thing to you. So why do you persist? because i am right, B&H Photo's customer service did me a disservice and i applaud your efforts to allow me to keep pointing this out... esspecially the part about you not really knowing what youre talking about from one paragraph to the next... Incidently, Dan Sullivan may be many things (he's got a good wit and he's very articulate). He also may not like you. However, I haven't seen anything to suggest he's a moron. and i have seen everything that suggests he is... from lying about the situation to continuously acting like a retard... "Acting like a retard"? What are you? A junior high school student? Who talks like that? somebody who knows somebody is acting like a retard er special er limited capabilities er autistic er etc... hopefully one of those will be to your liking... |
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B&H Photo has horrible customer service...
" bozak" wrote
"generic eric" wrote in message . .. congratulations. your consecutive streak of getting the last word in is unbroken. Jackass. classic... another moron who doesnt like having it pointed out that he doesnt have a ****ing clue about what he is talking about... " bozak" wrote in message ... "generic eric" wrote in message . .. How much money is your time worth? Seems you've wasted more time complaining about it than you're rebate is worth. You've stated your facts and opinion, and received feedback from B&H. You're either happy or unhappy about it, but it seems the matter is closed. Why don't you leave everyone here alone and go out and use the camera already? another person with not a clue about what he is talking about... camera huh??? " bozak" wrote in message ... "PTRAVEL" wrote in message om... " bozak" wrote in message ... "PTRAVEL" wrote in message om... (bozak) wrote in message . com... "PTRAVEL" wrote in message ... snip I'm sure that B&H wouldn't take action against Bozak. Anyone following this thread will, no doubt, be impressed by the level of service and support provided by B&H as evidenced by how many of us -- satisfied B&H customers -- have spent our own time and energy defending B&H against Bozak's accusations, and for no other reason than B&H is a company we like, trust and respect. I suspect, in the long run, Bozak's campaign will have enhanced B&H's reputation even further, rather than hurt it. yes, not responding to customers and when finally finding out about the problem through usenet the best thing to do is make a joke out of the problem... As you've noted, Henry Posner from B&H reads this ng, and took note of this thread. yes he did... and instead of responding to me first off he responded to people who said i lied about the situation... did he tell the people who said i lied about the situation that i hadnt??? no he went on to put smiley faces while answering their posts... the truth apparently is not a consideration of yours... On the contrary, the truth is a significant consideration. However, so much of what I hear from you is rude, abusive and contradictory that I'm not inclined to give it much credit. whether you want to give it credit or not doesnt mean what ive said isnt the truth... nice to see youve made yourself the arbiter of what is and is not true without knowing the facts... the facts are still in the initial thread... was i rude in that post??? was i abusive??? was it filled with obscenities??? no it wasnt, it was my opininon of their ****ty customer service... You might want to consider that, regardless of what others in this thread may have written, YOU got abusive and insulting. to people who were abusive and insulting and said that i lied about the situation... correct... Well, I've been neither abusive nor insulting, nor have I said you lied. Yet your response to me is certainly crude and abusive.\ please, you have no less than a condescending tone and are basically full of yourself... I've followed this pretty much from the start and STILL cannot figure out exactly what happened, e.g. you keep saying that Panasonic "cancelled" the rebate -- do you mean they cancelled it after your purchase but before the March expiration date? The rebate form at the link someone else posted specifically provided that Panasonic could do that (incidently, I'm not convinced that Panasonic legally can do so, as the rebate is part of the consideration for the purchase, but that's another thread altogether). doesnt matter... Of course it matters. First of all, your tone matters. I haven't seen you conduct yourself in a civil fashion. I've been civil to you, and I don't appreciate obscenities in return. Good grief -- where do you come from that you think this kind of language is appropriate in a civil discussion? yes my tone mattered with B&H and even with them not responding to this date ive been totally civil to them... as i said, i havent tried to even contact them anymore... six times was enough... the point was to show how crappy there customer service is... people like yourself have allowed me to expound on it far more than i had ever considered to do so in the first place by being jerks about the matter... you guys have turned something that would have probably been a ten thread post into something 200+, not to mention B&H has yet to call me and panasonic is not going to honor the rebate because B&H never got the forms to me in time... unfortunately this is the actual problem... all of the extra BS you want to put on it is fine with me... just allows me to talk about it even more... the effect was me trying to get B&H to respond through phone calls and email... i did so in earnest without mocking them or disrespecting them... Sorry, I don't believe that. Perhaps you think you weren't disrespectful, but your standards for respect certainly don't coincide with my own. what you believes doesnt matter... the truth does... i believe you are an asshole... does that mean anything to you, does that somehow change anything in life??? me believing you are an asshole has nothing to do with how i corresponded to B&H... believe what you want, the truth is what matters... if i had been an asshole and disrespectful to B&H their so called customer service person would have made that clear by now dont you think??? I don't speak for Henry Posner, and I'm certainly not a mind reader, but is it possible that he (and B&H) were sufficiently put-off by the vehemence, vindictiveness and, I'm sorry, pettiness of your postings to prefer to simply not deal with you? please show where i was any of this to B&H... you cant and wont be able too... I asked you to consider a possibility. I have no idea what you were like in your transactions with B&H. I only know what you are like here. and now we come to the payoff... you dont know... youre just flapping your gums and like the morons in here who said i lied about the situation until now you were talking about what you thought and not what you know... you dont like me as a person I don't know anything about you and neither like nor dislike you. You give yourself far too much credit -- you're nothing but a Usenet diversion to me. then obviously its a diversion you dont like... same thing... and i could give a **** less about that... And that is a perfect example of what I mean. I don't take you seriously. No one will take you seriously. Learn to express yourself clearly and thoughtfully without sounding like gutter trash and perhaps B&H will take you seriously. and this is exactly what the **** i mean... one has nothing to do with the other... one of these days you will figure that out... well, maybe not... the problem is that their customer service as i said was horrible... instead of responding to me in this thread he responded to other who said i was lying about the issue... If I were B&H customer service and spoke to me the way you've communicated with me in your post, I would have hung up on you. please... i never got to speak to a B&H customer service person... how many ****ing times do i have to say that before the morons can figure it out... ive only said that now about 30 times in this thread and MORONS keep saying the same stoooooopid ****... i know, you have a lot more patience with morons than i do, congrats... so, can you know figure out that it doesnt matter whether or not you would have hung up on me or not??? i never had the opportunity... and before you step on your dick and say my email to them was nasty i already posted the second of three emails in here and you can see the response from the guy who passed the buck... apparently in your mind that is good customer service... As I've said repeatedly, B&H gives me excellent customer service, and I've bought from them many, many times. Perhaps you'll consider how I write, and how you write, and ask yourself if the difference might account for our opposing perceptions. you cant write any better than me and i can be just as fake and condescending as you when i want... Yes, they've lost your business. From what I've read, they haven't lost anyone else's and, given the voluminous number of endorsements from people like myself, they'll probably gain far more than they've lost. then you havent read other posters or you are dishonest... I'm not dishonest, and I've read the entire thread. if youve read the entire thread then youve just accused yourself of being a moron, or not having the capability to remember anything... try reading this post over and look at the contradictory things you have said... if you have read the entire thread than either you are incapable of comprehending what you read or your memory is shot... take for instance i just had to tell you again that ive never talked to anybody at B&H yet you said if you talked to me you would have hung up on me... get your facts straight... See, unlike you, a spend quite a bit of time here, and in rec.video.production. B&H is discussed a lot, and always positively. good for you... not this time... there were three other people who said theyve had crappy customer service with them too... not only that i posted three comments from people at resseller.com that said basically that the company now is not the same as it use to be... all of the very satisfied comments came from people who got their stuff and that was it... the dissatisfied comments came from people who had to interact with their customer service department... coincidence??? i think not... You're new around here, and the sum total of your contributions have been a single question about a camera and an unrelenting tirade against a well-respected and admired vendor. which you and many others have participated in... i could not have done it without you... thanx... You call names. You pepper your responses with obscenities. You STILL have not given a sufficient account of what happened for me to determine whether B&H was at fault (and that's what I do for a living). yep ive called morons morons... boo ****ing hoo... it seems you are the only person in this whole thread who has said i havent given a sufficient account... not even henry has said that... since you like to play this kind of game, who is wrong??? you, or everybody else??? When I have complaints with vendors, I write a brief, reasoned and civil letter explaining the problem. 99% of the time, that's enough to take care of it. which is what i did three times and got no response... And, again, I'm sorry but I cannot credit this. it doesnt matter what you can or cannot credit... i did so and thats the truth... apparently you figure you are some kind of psych or a mind reader... you are ASSuming... stop it, youve already made an ass out of yourself... As you've pointed out, I know nothing whatsoever about your interaction with B&H. yet you keep on ASSuming... All I know about you is what I have gleaned from your posts here. Nothing you've written suggests that you're capable of civil and reasonable discussion. really... i can show you at least 30 posts in this thread where i have had civil and reasonable discussion... either you didnt read them, you are a moron, or just a liar... which is it??? yeah a lot of people are looking for that type of customer service in a company... As you've been repeatedly told, including by me, most of us who posted to this thread have made repeated purchases from B&H, spending, individually, thousands and thousands of dollars, and have been very happy with the customer service we've received. So, yes, the customer service that _I've_ personally experienced, which is nothing like what you've described, is the type of customer service that I'm looking for in a company. Out of curiosity, have you wondered why the experiences recited, first person, here in this ng with B&H are so different from your own? i sure have... but then their numbers are down at reseller.com and i can pretty much figure out on my own why that is... Well, don't hold your breath -- B&H won't be having fire sale any time soon. so that discounts their numbers being down at reseller.com??? you are nothing more than a B&H apologist or cultist... in your eyes they can do no wrong... but its funny you didnt take to the others in this thread that said they had crappy customer service you just wanted to deal with me because you dont like how i express myself... i express myself like this to use people like you to get my point across... been doing it for years... their is nothing better than trolling with the truth... as long as you tell the truth no matter what you cant dissed... the truth is what it is... you just dont like how i exposed the truth... but after trying to get a company to respond to me 6 times and missing out on a rebate, i just decided to let the truth about the company out... its not my fault that they have a crappy customer service department... is it me just saying that, or are people who rate them at reseller.com saying the same thing??? well, probably you and the moron known as dan sullivan... And enough other people to make B&H one of the largest and most successful, if not THE largest and most successful, photo equipment retailers in the world. Who's right here? You, or everyone else? i am right... who was right in germany, hitler or the jews he was torching... Okay, I guess it's time to invoke Godwin's law. Talk about a non sequitur. no talk about an analogy... what you are saying is that if everybody says someone is wrong, then somebody must be wrong... its a stooopid way of thinking... independent thought matters more to me than what the gang thinks... i will take one brilliant persons thoughts over a hundred morons any day of the week... not only that, ive used your same weak logic against you in this very post... use that type of logice if you want, it doesnt mean **** to me or anybody else operating on more than half a brain cell... Well you're quite right about the first part -- I don't think anything anyone says to you hear will mean the slightest thing to you. So why do you persist? because i am right, B&H Photo's customer service did me a disservice and i applaud your efforts to allow me to keep pointing this out... esspecially the part about you not really knowing what youre talking about from one paragraph to the next... Incidently, Dan Sullivan may be many things (he's got a good wit and he's very articulate). He also may not like you. However, I haven't seen anything to suggest he's a moron. and i have seen everything that suggests he is... from lying about the situation to continuously acting like a retard... "Acting like a retard"? What are you? A junior high school student? Who talks like that? somebody who knows somebody is acting like a retard er special er limited capabilities er autistic er etc... hopefully one of those will be to your liking... Don't you think a little editing-out of irrelevant history is in order on some of these posts? Ooops... forget it. |
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B&H Photo has horrible customer service...
"gr" wrote in message ... Don't you think a little editing-out of irrelevant history is in order on some of these posts? yes i do mr.irrelevant... *PLONK* |
#7
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B&H Photo has horrible customer service...
" bozak" wrote in message ... "gr" wrote in message ... Don't you think a little editing-out of irrelevant history is in order on some of these posts? yes i do mr.irrelevant... my bad... i see or at least think your attempt was one of humor, especially since you left all of the irrelevant history in your post... i was thinking that you were trying to be a jerk like some of the people in here have been on this subject... i apologize... |
#8
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B&H Photo has horrible customer service...
"gr" wrote in message ... Don't you think a little editing-out of irrelevant history is in order on some of these posts? Ooops... forget it. again, sorry i didnt get it the first time... |
#9
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B&H Photo has horrible customer service...
you are one hostile mother****er. if this is about a DVD recorder, why is
it cross-posted to photo groups? Why don't you put your gear down, leave your mother's basement, and take a breath of fresh air outside? " bozak" wrote in message ... "generic eric" wrote in message . .. congratulations. your consecutive streak of getting the last word in is unbroken. Jackass. classic... another moron who doesnt like having it pointed out that he doesnt have a ****ing clue about what he is talking about... " bozak" wrote in message ... "generic eric" wrote in message . .. How much money is your time worth? Seems you've wasted more time complaining about it than you're rebate is worth. You've stated your facts and opinion, and received feedback from B&H. You're either happy or unhappy about it, but it seems the matter is closed. Why don't you leave everyone here alone and go out and use the camera already? another person with not a clue about what he is talking about... camera huh??? " bozak" wrote in message ... "PTRAVEL" wrote in message om... " bozak" wrote in message ... "PTRAVEL" wrote in message om... (bozak) wrote in message . com... "PTRAVEL" wrote in message ... snip I'm sure that B&H wouldn't take action against Bozak. Anyone following this thread will, no doubt, be impressed by the level of service and support provided by B&H as evidenced by how many of us -- satisfied B&H customers -- have spent our own time and energy defending B&H against Bozak's accusations, and for no other reason than B&H is a company we like, trust and respect. I suspect, in the long run, Bozak's campaign will have enhanced B&H's reputation even further, rather than hurt it. yes, not responding to customers and when finally finding out about the problem through usenet the best thing to do is make a joke out of the problem... As you've noted, Henry Posner from B&H reads this ng, and took note of this thread. yes he did... and instead of responding to me first off he responded to people who said i lied about the situation... did he tell the people who said i lied about the situation that i hadnt??? no he went on to put smiley faces while answering their posts... the truth apparently is not a consideration of yours... On the contrary, the truth is a significant consideration. However, so much of what I hear from you is rude, abusive and contradictory that I'm not inclined to give it much credit. whether you want to give it credit or not doesnt mean what ive said isnt the truth... nice to see youve made yourself the arbiter of what is and is not true without knowing the facts... the facts are still in the initial thread... was i rude in that post??? was i abusive??? was it filled with obscenities??? no it wasnt, it was my opininon of their ****ty customer service... You might want to consider that, regardless of what others in this thread may have written, YOU got abusive and insulting. to people who were abusive and insulting and said that i lied about the situation... correct... Well, I've been neither abusive nor insulting, nor have I said you lied. Yet your response to me is certainly crude and abusive.\ please, you have no less than a condescending tone and are basically full of yourself... I've followed this pretty much from the start and STILL cannot figure out exactly what happened, e.g. you keep saying that Panasonic "cancelled" the rebate -- do you mean they cancelled it after your purchase but before the March expiration date? The rebate form at the link someone else posted specifically provided that Panasonic could do that (incidently, I'm not convinced that Panasonic legally can do so, as the rebate is part of the consideration for the purchase, but that's another thread altogether). doesnt matter... Of course it matters. First of all, your tone matters. I haven't seen you conduct yourself in a civil fashion. I've been civil to you, and I don't appreciate obscenities in return. Good grief -- where do you come from that you think this kind of language is appropriate in a civil discussion? yes my tone mattered with B&H and even with them not responding to this date ive been totally civil to them... as i said, i havent tried to even contact them anymore... six times was enough... the point was to show how crappy there customer service is... people like yourself have allowed me to expound on it far more than i had ever considered to do so in the first place by being jerks about the matter... you guys have turned something that would have probably been a ten thread post into something 200+, not to mention B&H has yet to call me and panasonic is not going to honor the rebate because B&H never got the forms to me in time... unfortunately this is the actual problem... all of the extra BS you want to put on it is fine with me... just allows me to talk about it even more... the effect was me trying to get B&H to respond through phone calls and email... i did so in earnest without mocking them or disrespecting them... Sorry, I don't believe that. Perhaps you think you weren't disrespectful, but your standards for respect certainly don't coincide with my own. what you believes doesnt matter... the truth does... i believe you are an asshole... does that mean anything to you, does that somehow change anything in life??? me believing you are an asshole has nothing to do with how i corresponded to B&H... believe what you want, the truth is what matters... if i had been an asshole and disrespectful to B&H their so called customer service person would have made that clear by now dont you think??? I don't speak for Henry Posner, and I'm certainly not a mind reader, but is it possible that he (and B&H) were sufficiently put-off by the vehemence, vindictiveness and, I'm sorry, pettiness of your postings to prefer to simply not deal with you? please show where i was any of this to B&H... you cant and wont be able too... I asked you to consider a possibility. I have no idea what you were like in your transactions with B&H. I only know what you are like here. and now we come to the payoff... you dont know... youre just flapping your gums and like the morons in here who said i lied about the situation until now you were talking about what you thought and not what you know... you dont like me as a person I don't know anything about you and neither like nor dislike you. You give yourself far too much credit -- you're nothing but a Usenet diversion to me. then obviously its a diversion you dont like... same thing... and i could give a **** less about that... And that is a perfect example of what I mean. I don't take you seriously. No one will take you seriously. Learn to express yourself clearly and thoughtfully without sounding like gutter trash and perhaps B&H will take you seriously. and this is exactly what the **** i mean... one has nothing to do with the other... one of these days you will figure that out... well, maybe not... the problem is that their customer service as i said was horrible... instead of responding to me in this thread he responded to other who said i was lying about the issue... If I were B&H customer service and spoke to me the way you've communicated with me in your post, I would have hung up on you. please... i never got to speak to a B&H customer service person... how many ****ing times do i have to say that before the morons can figure it out... ive only said that now about 30 times in this thread and MORONS keep saying the same stoooooopid ****... i know, you have a lot more patience with morons than i do, congrats... so, can you know figure out that it doesnt matter whether or not you would have hung up on me or not??? i never had the opportunity... and before you step on your dick and say my email to them was nasty i already posted the second of three emails in here and you can see the response from the guy who passed the buck... apparently in your mind that is good customer service... As I've said repeatedly, B&H gives me excellent customer service, and I've bought from them many, many times. Perhaps you'll consider how I write, and how you write, and ask yourself if the difference might account for our opposing perceptions. you cant write any better than me and i can be just as fake and condescending as you when i want... Yes, they've lost your business. From what I've read, they haven't lost anyone else's and, given the voluminous number of endorsements from people like myself, they'll probably gain far more than they've lost. then you havent read other posters or you are dishonest... I'm not dishonest, and I've read the entire thread. if youve read the entire thread then youve just accused yourself of being a moron, or not having the capability to remember anything... try reading this post over and look at the contradictory things you have said... if you have read the entire thread than either you are incapable of comprehending what you read or your memory is shot... take for instance i just had to tell you again that ive never talked to anybody at B&H yet you said if you talked to me you would have hung up on me... get your facts straight... See, unlike you, a spend quite a bit of time here, and in rec.video.production. B&H is discussed a lot, and always positively. good for you... not this time... there were three other people who said theyve had crappy customer service with them too... not only that i posted three comments from people at resseller.com that said basically that the company now is not the same as it use to be... all of the very satisfied comments came from people who got their stuff and that was it... the dissatisfied comments came from people who had to interact with their customer service department... coincidence??? i think not... You're new around here, and the sum total of your contributions have been a single question about a camera and an unrelenting tirade against a well-respected and admired vendor. which you and many others have participated in... i could not have done it without you... thanx... You call names. You pepper your responses with obscenities. You STILL have not given a sufficient account of what happened for me to determine whether B&H was at fault (and that's what I do for a living). yep ive called morons morons... boo ****ing hoo... it seems you are the only person in this whole thread who has said i havent given a sufficient account... not even henry has said that... since you like to play this kind of game, who is wrong??? you, or everybody else??? When I have complaints with vendors, I write a brief, reasoned and civil letter explaining the problem. 99% of the time, that's enough to take care of it. which is what i did three times and got no response... And, again, I'm sorry but I cannot credit this. it doesnt matter what you can or cannot credit... i did so and thats the truth... apparently you figure you are some kind of psych or a mind reader... you are ASSuming... stop it, youve already made an ass out of yourself... As you've pointed out, I know nothing whatsoever about your interaction with B&H. yet you keep on ASSuming... All I know about you is what I have gleaned from your posts here. Nothing you've written suggests that you're capable of civil and reasonable discussion. really... i can show you at least 30 posts in this thread where i have had civil and reasonable discussion... either you didnt read them, you are a moron, or just a liar... which is it??? yeah a lot of people are looking for that type of customer service in a company... As you've been repeatedly told, including by me, most of us who posted to this thread have made repeated purchases from B&H, spending, individually, thousands and thousands of dollars, and have been very happy with the customer service we've received. So, yes, the customer service that _I've_ personally experienced, which is nothing like what you've described, is the type of customer service that I'm looking for in a company. Out of curiosity, have you wondered why the experiences recited, first person, here in this ng with B&H are so different from your own? i sure have... but then their numbers are down at reseller.com and i can pretty much figure out on my own why that is... Well, don't hold your breath -- B&H won't be having fire sale any time soon. so that discounts their numbers being down at reseller.com??? you are nothing more than a B&H apologist or cultist... in your eyes they can do no wrong... but its funny you didnt take to the others in this thread that said they had crappy customer service you just wanted to deal with me because you dont like how i express myself... i express myself like this to use people like you to get my point across... been doing it for years... their is nothing better than trolling with the truth... as long as you tell the truth no matter what you cant dissed... the truth is what it is... you just dont like how i exposed the truth... but after trying to get a company to respond to me 6 times and missing out on a rebate, i just decided to let the truth about the company out... its not my fault that they have a crappy customer service department... is it me just saying that, or are people who rate them at reseller.com saying the same thing??? well, probably you and the moron known as dan sullivan... And enough other people to make B&H one of the largest and most successful, if not THE largest and most successful, photo equipment retailers in the world. Who's right here? You, or everyone else? i am right... who was right in germany, hitler or the jews he was torching... Okay, I guess it's time to invoke Godwin's law. Talk about a non sequitur. no talk about an analogy... what you are saying is that if everybody says someone is wrong, then somebody must be wrong... its a stooopid way of thinking... independent thought matters more to me than what the gang thinks... i will take one brilliant persons thoughts over a hundred morons any day of the week... not only that, ive used your same weak logic against you in this very post... use that type of logice if you want, it doesnt mean **** to me or anybody else operating on more than half a brain cell... Well you're quite right about the first part -- I don't think anything anyone says to you hear will mean the slightest thing to you. So why do you persist? because i am right, B&H Photo's customer service did me a disservice and i applaud your efforts to allow me to keep pointing this out... esspecially the part about you not really knowing what youre talking about from one paragraph to the next... Incidently, Dan Sullivan may be many things (he's got a good wit and he's very articulate). He also may not like you. However, I haven't seen anything to suggest he's a moron. and i have seen everything that suggests he is... from lying about the situation to continuously acting like a retard... "Acting like a retard"? What are you? A junior high school student? Who talks like that? somebody who knows somebody is acting like a retard er special er limited capabilities er autistic er etc... hopefully one of those will be to your liking... |
#10
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B&H Photo has horrible customer service...
generic eric wrote:
you are one hostile mother****er. if this is about a DVD recorder, why is it cross-posted to photo groups? Why don't you put your gear down, leave your mother's basement, and take a breath of fresh air outside? Suppose we can bury this and stride into the future? Please? |
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