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BEWA Backdrop Outlet



 
 
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Old December 10th 04, 04:11 PM
Sandy
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Default BEWA Backdrop Outlet

Do NOT order from Backdrop Outlet. Here is a short version of my sad
story.

I placed a phone order totaling $452.90. In 2 weeks I received 2 items
totaling $21.56. My credit card statement showed charges of $452.90,
and $11.44. I called 7 times to inquire about the second charge, and
kept getting "your rep will call you back." She never did. 6 weeks
later I received all but one item. Another charge of $149 was on my
card. I finally got in touch with my rep and she said the final total
she quoted on the phone was for in-stock items only. Also, the one
remaining item I hadn't received was discontinued. They cancelled my
order for it and gave me store credit. No refund!

Besides the poor customer service, and lies, I couldn't get an answer
to the question "if the phone quote was for in-stock items only, why
did it take 6 weeks for me to receive?"

The moral of the story is: "PLEASE DO NOT ORDER FROM THIS RETAILER."
Thanks for reading.
~Sandy

 




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