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#1
September 26th 04, 03:51 PM
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Paint Shop Photo Album 5 error message
Can anyone help me sort out this problem (I hope this isn't OT)?
When I open my copy of Pspa5, I get the splash screen then a error message: 'Pspa has caused an error in MSADRH15.DLL. Pspa will now close.' I have tried re-starting to clear the problem, but it keeps on happening. I had PSPA4 and upgraded a couple of months ago via download. I had touble-free use of this application until now. Many thanks 
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#2
September 26th 04, 07:56 PM
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On Sun, 26 Sep 2004 15:51:29 +0100, P
wrote: Can anyone help me sort out this problem (I hope this isn't OT)? When I open my copy of Pspa5, I get the splash screen then a error message: 'Pspa has caused an error in MSADRH15.DLL. Pspa will now close.' I have tried re-starting to clear the problem, but it keeps on happening. I had PSPA4 and upgraded a couple of months ago via download. I had touble-free use of this application until now. Many thanks Have you tried removing the program vis the Add or Remove Programs app in the Control panel, and re-installing? Bill Funk Change "g" to "a"
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#3
September 26th 04, 08:03 PM
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"P" wrote in message ... Can anyone help me sort out this problem (I hope this isn't OT)? When I open my copy of Pspa5, I get the splash screen then a error message: 'Pspa has caused an error in MSADRH15.DLL. Pspa will now close.' I have tried re-starting to clear the problem, but it keeps on happening. I had PSPA4 and upgraded a couple of months ago via download. I had touble-free use of this application until now. Re-install the program.
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#4
September 26th 04, 08:03 PM
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"P" wrote in message ... Can anyone help me sort out this problem (I hope this isn't OT)? When I open my copy of Pspa5, I get the splash screen then a error message: 'Pspa has caused an error in MSADRH15.DLL. Pspa will now close.' I have tried re-starting to clear the problem, but it keeps on happening. I had PSPA4 and upgraded a couple of months ago via download. I had touble-free use of this application until now. Re-install the program.
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#5
September 26th 04, 08:03 PM
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"P" wrote in message ... Can anyone help me sort out this problem (I hope this isn't OT)? When I open my copy of Pspa5, I get the splash screen then a error message: 'Pspa has caused an error in MSADRH15.DLL. Pspa will now close.' I have tried re-starting to clear the problem, but it keeps on happening. I had PSPA4 and upgraded a couple of months ago via download. I had touble-free use of this application until now. Re-install the program.
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#6
September 26th 04, 11:30 PM
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Thanks for the reply. I've done an uninstall/install and this has made
no difference. After install PSPA5 again the same error message appeared and the application would not start. Any further ideas? On Sun, 26 Sep 2004 12:03:12 -0700, "Mark M" wrote: "P" wrote in message .. . Can anyone help me sort out this problem (I hope this isn't OT)? When I open my copy of Pspa5, I get the splash screen then a error message: 'Pspa has caused an error in MSADRH15.DLL. Pspa will now close.' I have tried re-starting to clear the problem, but it keeps on happening. I had PSPA4 and upgraded a couple of months ago via download. I had touble-free use of this application until now. Re-install the program.
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#7
September 26th 04, 11:30 PM
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Thanks for the reply. I've done an uninstall/install and this has made
no difference. After install PSPA5 again the same error message appeared and the application would not start. Any further ideas? On Sun, 26 Sep 2004 12:03:12 -0700, "Mark M" wrote: "P" wrote in message .. . Can anyone help me sort out this problem (I hope this isn't OT)? When I open my copy of Pspa5, I get the splash screen then a error message: 'Pspa has caused an error in MSADRH15.DLL. Pspa will now close.' I have tried re-starting to clear the problem, but it keeps on happening. I had PSPA4 and upgraded a couple of months ago via download. I had touble-free use of this application until now. Re-install the program.
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#8
September 27th 04, 12:04 AM
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"P" wrote in message ... Thanks for the reply. I've done an uninstall/install and this has made no difference. After install PSPA5 again the same error message appeared and the application would not start. Any further ideas? Time to call tech support...  On Sun, 26 Sep 2004 12:03:12 -0700, "Mark M" wrote: "P" wrote in message .. . Can anyone help me sort out this problem (I hope this isn't OT)? When I open my copy of Pspa5, I get the splash screen then a error message: 'Pspa has caused an error in MSADRH15.DLL. Pspa will now close.' I have tried re-starting to clear the problem, but it keeps on happening. I had PSPA4 and upgraded a couple of months ago via download. I had touble-free use of this application until now. Re-install the program.
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#9
September 27th 04, 12:04 AM
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"P" wrote in message ... Thanks for the reply. I've done an uninstall/install and this has made no difference. After install PSPA5 again the same error message appeared and the application would not start. Any further ideas? Time to call tech support... On Sun, 26 Sep 2004 12:03:12 -0700, "Mark M" wrote: "P" wrote in message .. . Can anyone help me sort out this problem (I hope this isn't OT)? When I open my copy of Pspa5, I get the splash screen then a error message: 'Pspa has caused an error in MSADRH15.DLL. Pspa will now close.' I have tried re-starting to clear the problem, but it keeps on happening. I had PSPA4 and upgraded a couple of months ago via download. I had touble-free use of this application until now. Re-install the program.
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