WalMart and jpeg printing

On my Macintosh, I converted a friend's wedding photo from tiff to jpeg
and burned it to a CD for a friend so she could have WalMart make it
into Christmas cards. I mailed it off to her, and three weeks later she
called and said WalMart did a test print and it "doesn't look right." I
have no idea what she means; her description over the phone didn't help
me at all. (She lives several hours away, so I can't just drop by to see
it.) She said she took it to KMart and Staples also--same problem. While
on the phone I suggested she try opening it on her PC, but she got an
error message ("jpeg file has errors" or something like that). I tried
it in my daughter's Windows 98 PC and I get the same error message. But
it opens fine on my husband's PC at work (with Windows XP). And of
course it opens and prints fine on my Mac. I burned a new CD and went to
my local WalMart to test it. It showed up on the photo machine screen,
but I didn't do a test print. (Am I correct in assuming that if I could
see it on the WalMart screen it would probably print correctly? I've
never used one of those photo machines.) I plan to mail it to her
tomorrow, but I just remembered that I converted to jpeg from a (tiff)
cmyk file. Should I have converted it from the RGB version instead--or
does the color space not matter when converting to jpeg?

In article ,
nosredna wrote:

On my Macintosh, I converted a friend's wedding photo from tiff to jpeg
and burned it to a CD for a friend so she could have WalMart make it
into Christmas cards. I mailed it off to her, and three weeks later she
called and said WalMart did a test print and it "doesn't look right." I
have no idea what she means; her description over the phone didn't help
me at all. (She lives several hours away, so I can't just drop by to see
it.) She said she took it to KMart and Staples also--same problem. While
on the phone I suggested she try opening it on her PC, but she got an
error message ("jpeg file has errors" or something like that). I tried
it in my daughter's Windows 98 PC and I get the same error message. But
it opens fine on my husband's PC at work (with Windows XP). And of
course it opens and prints fine on my Mac. I burned a new CD and went to
my local WalMart to test it. It showed up on the photo machine screen,
but I didn't do a test print. (Am I correct in assuming that if I could
see it on the WalMart screen it would probably print correctly? I've
never used one of those photo machines.) I plan to mail it to her
tomorrow, but I just remembered that I converted to jpeg from a (tiff)
cmyk file. Should I have converted it from the RGB version instead--or
does the color space not matter when converting to jpeg?

Some versions of Windoze can't handle the Mac-specific data that's added
to a CD even though it's perfectly within specifications.

Try Shutterfly. You can create, preview, address, and order your
Christmas cards online.

http://www.shutterfly.com

In article ,
Kevin McMurtrie wrote:

In article ,
nosredna wrote:

On my Macintosh, I converted a friend's wedding photo from tiff to jpeg
and burned it to a CD for a friend so she could have WalMart make it
into Christmas cards. I mailed it off to her, and three weeks later she
called and said WalMart did a test print and it "doesn't look right." I
have no idea what she means; her description over the phone didn't help
me at all. (She lives several hours away, so I can't just drop by to see
it.) She said she took it to KMart and Staples also--same problem. While
on the phone I suggested she try opening it on her PC, but she got an
error message ("jpeg file has errors" or something like that). I tried
it in my daughter's Windows 98 PC and I get the same error message. But
it opens fine on my husband's PC at work (with Windows XP). And of
course it opens and prints fine on my Mac. I burned a new CD and went to
my local WalMart to test it. It showed up on the photo machine screen,
but I didn't do a test print. (Am I correct in assuming that if I could
see it on the WalMart screen it would probably print correctly? I've
never used one of those photo machines.) I plan to mail it to her
tomorrow, but I just remembered that I converted to jpeg from a (tiff)
cmyk file. Should I have converted it from the RGB version instead--or
does the color space not matter when converting to jpeg?

Some versions of Windoze can't handle the Mac-specific data that's added
to a CD even though it's perfectly within specifications.

Try Shutterfly. You can create, preview, address, and order your
Christmas cards online.

http://www.shutterfly.com

Thanks for the recommendation, but I'm not the one who's doing
cards--the friend is. I reconverted the tiff file to jpeg, but I did it
from an RGB version this time. After all that, I read on another thread
that some PCs and photo machines can't read a file if it has *lower
case* .jpg suffix instead of .JPG! Oh well, I used lower case--I don't
want to burn another CD at this point.

I had a situation where a client several hundred miles away needed some
photos. I didn't have time to print and ship so I uploaded them to Wal-Mart
and had them printed at a Wal-Mart photo center near them. Worked as far as
that goes...hated being able to upload only 4 at a time and they gave the
client a bit of a hard time as the photos looked professional...as they
should.

So...why don't you upload the jpg and let her order them? She could have the
printed near her home.


"nosredna" wrote in message
...
In article ,
Kevin McMurtrie wrote:

In article ,
nosredna wrote:

On my Macintosh, I converted a friend's wedding photo from tiff to
jpeg
and burned it to a CD for a friend so she could have WalMart make it
into Christmas cards. I mailed it off to her, and three weeks later
she
called and said WalMart did a test print and it "doesn't look right."
I
have no idea what she means; her description over the phone didn't
help
me at all. (She lives several hours away, so I can't just drop by to
see
it.) She said she took it to KMart and Staples also--same problem.
While
on the phone I suggested she try opening it on her PC, but she got an
error message ("jpeg file has errors" or something like that). I tried
it in my daughter's Windows 98 PC and I get the same error message.
But
it opens fine on my husband's PC at work (with Windows XP). And of
course it opens and prints fine on my Mac. I burned a new CD and went
to
my local WalMart to test it. It showed up on the photo machine screen,
but I didn't do a test print. (Am I correct in assuming that if I
could
see it on the WalMart screen it would probably print correctly? I've
never used one of those photo machines.) I plan to mail it to her
tomorrow, but I just remembered that I converted to jpeg from a (tiff)
cmyk file. Should I have converted it from the RGB version instead--or
does the color space not matter when converting to jpeg?

Some versions of Windoze can't handle the Mac-specific data that's added
to a CD even though it's perfectly within specifications.

Try Shutterfly. You can create, preview, address, and order your
Christmas cards online.

http://www.shutterfly.com

Thanks for the recommendation, but I'm not the one who's doing
cards--the friend is. I reconverted the tiff file to jpeg, but I did it
from an RGB version this time. After all that, I read on another thread
that some PCs and photo machines can't read a file if it has *lower
case* .jpg suffix instead of .JPG! Oh well, I used lower case--I don't
want to burn another CD at this point.

nosredna wrote:
In article ,
Kevin McMurtrie wrote:


In article ,
nosredna wrote:


On my Macintosh, I converted a friend's wedding photo from tiff to jpeg
and burned it to a CD for a friend so she could have WalMart make it
into Christmas cards. I mailed it off to her, and three weeks later she
called and said WalMart did a test print and it "doesn't look right." I
have no idea what she means; her description over the phone didn't help
me at all. (She lives several hours away, so I can't just drop by to see
it.) She said she took it to KMart and Staples also--same problem. While
on the phone I suggested she try opening it on her PC, but she got an
error message ("jpeg file has errors" or something like that). I tried
it in my daughter's Windows 98 PC and I get the same error message. But
it opens fine on my husband's PC at work (with Windows XP). And of
course it opens and prints fine on my Mac. I burned a new CD and went to
my local WalMart to test it. It showed up on the photo machine screen,
but I didn't do a test print. (Am I correct in assuming that if I could
see it on the WalMart screen it would probably print correctly? I've
never used one of those photo machines.) I plan to mail it to her
tomorrow, but I just remembered that I converted to jpeg from a (tiff)
cmyk file. Should I have converted it from the RGB version instead--or
does the color space not matter when converting to jpeg?

Some versions of Windoze can't handle the Mac-specific data that's added
to a CD even though it's perfectly within specifications.

Try Shutterfly. You can create, preview, address, and order your
Christmas cards online.

http://www.shutterfly.com


Thanks for the recommendation, but I'm not the one who's doing
cards--the friend is. I reconverted the tiff file to jpeg, but I did it
from an RGB version this time. After all that, I read on another thread
that some PCs and photo machines can't read a file if it has *lower
case* .jpg suffix instead of .JPG! Oh well, I used lower case--I don't
want to burn another CD at this point.

Hi...

If it was case sensitive Walmart would have said there
are no pictures on the cd, instead of they don't look
right

However - just a thought - seeing she's a distance away,
and time for Christmas cards is getting close, why don't
you experiment a little and email your tests to her.
(even if she doesn't have a computer and/or email, surely
a neighbor or friend would help her out)

Then she can print them for a test - doesn't have to be
more expensive Christmas cards, just test with everyday
25 cent or so prints.

Ken

I reconverted the tiff file to jpeg, but I did it
from an RGB version this time. After all that, I read on another thread
that some PCs and photo machines can't read a file if it has *lower
case* .jpg suffix instead of .JPG! Oh well, I used lower case--I don't
want to burn another CD at this point.

Nosredna-

Are you using OS X? When saving a file, OS X saves two. One is prefixed with
an underscore, as I recall. When viewed by a windows machine, the ones with
the underscore are usually first on the list. They will NOT open on the
windows machines I've tried, although XT may know how to handle them. (Upper
and lower case should make no difference.)

I have often shared photos via CDs, memory sticks and file servers, and the
underscore is frequently the cause of trouble. I've learned to burn the CDs
using Toast under OS 9 wherever possible!

Try this:

A) Be sure you use a CD format windows understands, such as ISO 9660.

B) Be sure the person opening the CD knows to ignore any files beginning with
a non-alpha character.

Otherwise, there may be a difference between the way a photo looks on a monitor
and the way it looks printed. That could explain a test print not looking
right, even though it looks good on your monitor.

Fred

nosredna wrote:
In article ,
Kevin McMurtrie wrote:


In article ,
nosredna wrote:


On my Macintosh, I converted a friend's wedding photo from tiff to jpeg
and burned it to a CD for a friend so she could have WalMart make it
into Christmas cards. I mailed it off to her, and three weeks later she
called and said WalMart did a test print and it "doesn't look right." I
have no idea what she means; her description over the phone didn't help
me at all. (She lives several hours away, so I can't just drop by to see
it.) She said she took it to KMart and Staples also--same problem. While
on the phone I suggested she try opening it on her PC, but she got an
error message ("jpeg file has errors" or something like that). I tried
it in my daughter's Windows 98 PC and I get the same error message. But
it opens fine on my husband's PC at work (with Windows XP). And of
course it opens and prints fine on my Mac. I burned a new CD and went to
my local WalMart to test it. It showed up on the photo machine screen,
but I didn't do a test print. (Am I correct in assuming that if I could
see it on the WalMart screen it would probably print correctly? I've
never used one of those photo machines.) I plan to mail it to her
tomorrow, but I just remembered that I converted to jpeg from a (tiff)
cmyk file. Should I have converted it from the RGB version instead--or
does the color space not matter when converting to jpeg?

Some versions of Windoze can't handle the Mac-specific data that's added
to a CD even though it's perfectly within specifications.

Try Shutterfly. You can create, preview, address, and order your
Christmas cards online.

http://www.shutterfly.com


Thanks for the recommendation, but I'm not the one who's doing
cards--the friend is. I reconverted the tiff file to jpeg, but I did it
from an RGB version this time. After all that, I read on another thread
that some PCs and photo machines can't read a file if it has *lower
case* .jpg suffix instead of .JPG! Oh well, I used lower case--I don't
want to burn another CD at this point.

Hi...

If it was case sensitive Walmart would have said there
are no pictures on the cd, instead of they don't look
right

However - just a thought - seeing she's a distance away,
and time for Christmas cards is getting close, why don't
you experiment a little and email your tests to her.
(even if she doesn't have a computer and/or email, surely
a neighbor or friend would help her out)

Then she can print them for a test - doesn't have to be
more expensive Christmas cards, just test with everyday
25 cent or so prints.

Ken

In article ,
Kevin McMurtrie wrote:

In article ,
nosredna wrote:

On my Macintosh, I converted a friend's wedding photo from tiff to jpeg
and burned it to a CD for a friend so she could have WalMart make it
into Christmas cards. I mailed it off to her, and three weeks later she
called and said WalMart did a test print and it "doesn't look right." I
have no idea what she means; her description over the phone didn't help
me at all. (She lives several hours away, so I can't just drop by to see
it.) She said she took it to KMart and Staples also--same problem. While
on the phone I suggested she try opening it on her PC, but she got an
error message ("jpeg file has errors" or something like that). I tried
it in my daughter's Windows 98 PC and I get the same error message. But
it opens fine on my husband's PC at work (with Windows XP). And of
course it opens and prints fine on my Mac. I burned a new CD and went to
my local WalMart to test it. It showed up on the photo machine screen,
but I didn't do a test print. (Am I correct in assuming that if I could
see it on the WalMart screen it would probably print correctly? I've
never used one of those photo machines.) I plan to mail it to her
tomorrow, but I just remembered that I converted to jpeg from a (tiff)
cmyk file. Should I have converted it from the RGB version instead--or
does the color space not matter when converting to jpeg?

Some versions of Windoze can't handle the Mac-specific data that's added
to a CD even though it's perfectly within specifications.

Try Shutterfly. You can create, preview, address, and order your
Christmas cards online.

http://www.shutterfly.com

Thanks for the recommendation, but I'm not the one who's doing
cards--the friend is. I reconverted the tiff file to jpeg, but I did it
from an RGB version this time. After all that, I read on another thread
that some PCs and photo machines can't read a file if it has *lower
case* .jpg suffix instead of .JPG! Oh well, I used lower case--I don't
want to burn another CD at this point.

"nosredna" wrote in message
...
I burned a new CD and went to
my local WalMart to test it. It showed up on the photo machine screen,
but I didn't do a test print.

By not doing a test print, you kept yourself from learning the answer.
That would have given you a starting point to determine what the problem
was, and also whether the problem was unique to her Wal Mart.


(Am I correct in assuming that if I could
see it on the WalMart screen it would probably print correctly? I've
never used one of those photo machines.) I plan to mail it to her
tomorrow, but I just remembered that I converted to jpeg from a (tiff)
cmyk file. Should I have converted it from the RGB version instead--or
does the color space not matter when converting to jpeg?

Make sure to submit it as an RGB file...NOT a CMYK.

"nosredna" wrote in message
...

..., but I just remembered that I converted to jpeg from a (tiff)
cmyk file. Should I have converted it from the RGB version instead--or
does the color space not matter when converting to jpeg?

If I understand it correctly, JPEG is always and only RGB. Any
conversion to JPEG would always result in RGB. You shouldn't
have to separately convert it to RGB first.

Furthermore, your computer monitor works in RGB. Someone
please jump in and correct me if I'm wrong, but I believe that
when you view the CMYK image on your screen, your viewing
software has already produced an RGB version of the image.
So you know the software correctly converts CMYK to RGB.

It sounds like there is a file format problem that is not related
to the image itself. JPEG, surprisingly, is not a file format. It's
an image format that goes through further processing to become
a disk file. One disk format that's commonly used for JPEG
is JFIF. But there are others. Maybe that's the problem.

Another possibility is that CDROM readers vary in their ability
to read CDRs. Many older CDROM readers, such as those
on the older Win98 machines, are unable to read CDRs,
only the stamped/manufactured CDs.

Alan