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#1
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Adobe Grrr
ccI have a photography subscription to CC. When I tried to download a
brush from the CC market I was told that market items are only available to paid subscribers, and was asked if I want to upgrade. Isn't a photography subscription a paid subscription. I posed the question on the contact Adobe live chat, but was told it was a technical problem. Has anyone else had that experience? TIA -- PeterN |
#2
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Adobe Grrr
In article , John A.
wrote: ccI have a photography subscription to CC. When I tried to download a brush from the CC market I was told that market items are only available to paid subscribers, and was asked if I want to upgrade. Isn't a photography subscription a paid subscription. I posed the question on the contact Adobe live chat, but was told it was a technical problem. Has anyone else had that experience? TIA No help; just a kvetch. I just don't get why so much that shouldn't be is being shoved into the "cloud". Hard drives are dirt cheap per MB, and it really only makes sense to put things online if you need to access them elsewhere. that's exactly what happens. Okay, I get that there's a romanticization of it this early on, and a business (profiteering) case for making software subscription-based, but I think things will eventually settle into place, and that software vendors will find better ways to enforce subscriptions, like say having it "phone home" periodically (not every use) to make sure the subscription is still good and assume it is good unless the connection fails X times in a row (to prevent lock-in-by-user-firewall but not interrupt use during a network outage.) that's also exactly what happens. |
#3
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Adobe Grrr
In article , John A.
wrote: ccI have a photography subscription to CC. When I tried to download a brush from the CC market I was told that market items are only available to paid subscribers, and was asked if I want to upgrade. Isn't a photography subscription a paid subscription. I posed the question on the contact Adobe live chat, but was told it was a technical problem. Has anyone else had that experience? TIA No help; just a kvetch. I just don't get why so much that shouldn't be is being shoved into the "cloud". Hard drives are dirt cheap per MB, and it really only makes sense to put things online if you need to access them elsewhere. that's exactly what happens. Okay, I get that there's a romanticization of it this early on, and a business (profiteering) case for making software subscription-based, but I think things will eventually settle into place, and that software vendors will find better ways to enforce subscriptions, like say having it "phone home" periodically (not every use) to make sure the subscription is still good and assume it is good unless the connection fails X times in a row (to prevent lock-in-by-user-firewall but not interrupt use during a network outage.) that's also exactly what happens. |
#4
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Adobe Grrr
On 2014-08-12 06:27:44 +0000, PeterN said:
ccI have a photography subscription to CC. When I tried to download a brush from the CC market I was told that market items are only available to paid subscribers, and was asked if I want to upgrade. Isn't a photography subscription a paid subscription. I posed the question on the contact Adobe live chat, but was told it was a technical problem. Has anyone else had that experience? TIA Hmmm, I just tried to download a brush from the market to test, and had the same experience. I tried the upgrade button and was taken to a CC purchase page with no option to log in as a subscriber, as I was already logged in. I am not bothering with live chat, but I will be calling Adobe later this morning to bitch. I have had no issue downloading and installing stuff from "Add-Ons". Menu-Help-Browse Add-Ons.. -- Regards, Savageduck |
#5
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Adobe Grrr
On 2014-08-12 06:27:44 +0000, PeterN said:
ccI have a photography subscription to CC. When I tried to download a brush from the CC market I was told that market items are only available to paid subscribers, and was asked if I want to upgrade. Isn't a photography subscription a paid subscription. I posed the question on the contact Adobe live chat, but was told it was a technical problem. Has anyone else had that experience? TIA Hmmm, I just tried to download a brush from the market to test, and had the same experience. I tried the upgrade button and was taken to a CC purchase page with no option to log in as a subscriber, as I was already logged in. I am not bothering with live chat, but I will be calling Adobe later this morning to bitch. I have had no issue downloading and installing stuff from "Add-Ons". Menu-Help-Browse Add-Ons.. -- Regards, Savageduck |
#6
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Adobe Grrr
On 8/12/2014 2:27 AM, PeterN wrote:
ccI have a photography subscription to CC. When I tried to download a brush from the CC market I was told that market items are only available to paid subscribers, and was asked if I want to upgrade. Isn't a photography subscription a paid subscription. I posed the question on the contact Adobe live chat, but was told it was a technical problem. Has anyone else had that experience? TIA I found the answer to my question. The brushes in Adobe Market are not available to photography subscribers. If I paid more money and actually upgraded my subscription, I would have complete access. I browsed through the assets and found nothing there to make it woth purchasing an upgrade. Others may find it worth it, but I do not. -- PeterN |
#7
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Adobe Grrr
On 8/12/2014 2:27 AM, PeterN wrote:
ccI have a photography subscription to CC. When I tried to download a brush from the CC market I was told that market items are only available to paid subscribers, and was asked if I want to upgrade. Isn't a photography subscription a paid subscription. I posed the question on the contact Adobe live chat, but was told it was a technical problem. Has anyone else had that experience? TIA I found the answer to my question. The brushes in Adobe Market are not available to photography subscribers. If I paid more money and actually upgraded my subscription, I would have complete access. I browsed through the assets and found nothing there to make it woth purchasing an upgrade. Others may find it worth it, but I do not. -- PeterN |
#8
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Adobe Grrr
On 2014-08-12 23:23:57 +0000, PeterN said:
On 8/12/2014 2:27 AM, PeterN wrote: ccI have a photography subscription to CC. When I tried to download a brush from the CC market I was told that market items are only available to paid subscribers, and was asked if I want to upgrade. Isn't a photography subscription a paid subscription. I posed the question on the contact Adobe live chat, but was told it was a technical problem. Has anyone else had that experience? TIA I found the answer to my question. The brushes in Adobe Market are not available to photography subscribers. If I paid more money and actually upgraded my subscription, I would have complete access. That doesn't make sense. If you click on that upgrade now it takes you to the subscribe page where the first option is the $9.99/month Photography Program. I didn't call Adobe today, I will tomorrow. I browsed through the assets and found nothing there to make it woth purchasing an upgrade. Others may find it worth it, but I do not. In the "Add Ons" page there are pay & free extensions and stuff and I have got a few things there. -- Regards, Savageduck |
#9
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Adobe Grrr
On 2014-08-12 23:23:57 +0000, PeterN said:
On 8/12/2014 2:27 AM, PeterN wrote: ccI have a photography subscription to CC. When I tried to download a brush from the CC market I was told that market items are only available to paid subscribers, and was asked if I want to upgrade. Isn't a photography subscription a paid subscription. I posed the question on the contact Adobe live chat, but was told it was a technical problem. Has anyone else had that experience? TIA I found the answer to my question. The brushes in Adobe Market are not available to photography subscribers. If I paid more money and actually upgraded my subscription, I would have complete access. That doesn't make sense. If you click on that upgrade now it takes you to the subscribe page where the first option is the $9.99/month Photography Program. I didn't call Adobe today, I will tomorrow. I browsed through the assets and found nothing there to make it woth purchasing an upgrade. Others may find it worth it, but I do not. In the "Add Ons" page there are pay & free extensions and stuff and I have got a few things there. -- Regards, Savageduck |
#10
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Adobe Grrr
On 8/12/2014 7:52 PM, Savageduck wrote:
On 2014-08-12 23:23:57 +0000, PeterN said: On 8/12/2014 2:27 AM, PeterN wrote: ccI have a photography subscription to CC. When I tried to download a brush from the CC market I was told that market items are only available to paid subscribers, and was asked if I want to upgrade. Isn't a photography subscription a paid subscription. I posed the question on the contact Adobe live chat, but was told it was a technical problem. Has anyone else had that experience? TIA I found the answer to my question. The brushes in Adobe Market are not available to photography subscribers. If I paid more money and actually upgraded my subscription, I would have complete access. That doesn't make sense. If you click on that upgrade now it takes you to the subscribe page where the first option is the $9.99/month Photography Program. I didn't call Adobe today, I will tomorrow. I browsed through the assets and found nothing there to make it woth purchasing an upgrade. Others may find it worth it, but I do not. In the "Add Ons" page there are pay & free extensions and stuff and I have got a few things there. I saw one brush I wanted to try. From the Adobe FAQ website on the subject. "Why don't photography plan customers get access to Creative Cloud Market? Creative Cloud Market is a new benefit that has been added to certain paid Creative Cloud plans, and is not included in the entitlements for photography plan customers. Some Creative Cloud services, such a Creative Cloud Market, TypeKit, and ProSite are only available to Single App or Complete Creative Cloud plans. To download and use Creative Cloud Market content, upgrade to either Creative Cloud Single App or Complete plans." https://helpx.adobe.com/creative-cloud/help/market.html -- PeterN |
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