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#21
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Screwed by Canon rebate.
Bill Funk wrote:
On Fri, 29 Dec 2006 02:53:51 GMT, "Mike Russell" -MOVE wrote: You may be able to start a chargeback procedure against the retailer via your credit card company. This is a somewhat cumbersome process, but much easier than going to court, and may get the retailer going to bat for you to avoid the chargeback. As I understand credit cards, you won't get any satisfaction from the retailer this way; the retailer doesn't offer the rebate, and the sale isn't made with any expectation of getting he rebate from the retailer. IOW, the retailer has nothing to do with the rebate. Unless, of course, the retailer DOES have something to do with the rebate (COSTCO often handles rebates on items they sall, for instance). But, unless the retailer explicitly offers to handle the rebate, the retailer is out of the loop. They can't be totally out of the loop, given that they are usually responsible for, at least, providing everything needed to document the sale, and to make sure everything the rebate requires is provided in the package. Should they fail to do that, then they could be a party to any legal action. |
#22
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Screwed by Canon rebate.
hoover wrote:
Canon sucks - they pulled that **** on me with a printer I bought last year from Ritz. I returned the printer to Ritz and they as much acknowledged this is a typical con by Canon. "John" wrote in message ... I know that the institution of rebates is meant to rip you off so I'm quite anal about paying attention to the details and ALWAYS sending in the rebate with delivery confirmation. The delivery confirmation at least minimizes the "Sorry, we never received your rebate" or "Sorry, we didn't receive your rebate in time" excuses. I read the rebate forms several times looking for the "gotcha's". I know I go through way more trouble than I should for $20-$50 but it's the principle. They make it as annoying as possible to claim a rebate so that most people won't bother. I'm the one that bothers. I send in my rebate to Canon along with all the rebate form, purchase receipt and I cut out the UPC code from the box and put that in the envelope. My new tactic is to use wide tape and tape the UPC code to the rebate form. I checked on my rebate status just now. Error(s): An original qualifying UPC was not included Yep. No matter how hard I tried, Canon still managed to screw me over. Since they want "an original" qualifying UPC", my copy won't suffice. Canon, the next time I'm in the market for a product I'll remember this incident. My wife handles rebating, and she is about as meticulous as one can be at this. So far, we have never failed to get a rebate, although they often take so long that we have forgotten all about them when they arrive. she also copies everything she sends... |
#23
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Screwed by Canon rebate.
Bryan Olson wrote:
John wrote: I know that the institution of rebates is meant to rip you off so Yup. [...] I checked on my rebate status just now. Error(s): An original qualifying UPC was not included Yep. No matter how hard I tried, Canon still managed to screw me over. Since they want "an original" qualifying UPC", my copy won't suffice. In my experience, the companies initially try to cheat me out of about 20-25% of the rebates. Never give up after the first refusal. My collection rate is 100% over the past few years, including a couple on which I did make mistakes. Just as they expect a large percentage not to apply, they expect a large percentage to accept their refusal to pay. Follow up. Tell them you keep copies, just as most of the forms say to do. A trick they learned from SSI. 80% of applications for SS disability are rejected, and 80% of those who are submitted again, by a law firm, are approved. So, the question is, how much does the ABA contribute to the people in charge? Grin. In this case, you cannot prove that you included the UPC, so you might think you cannot make a strong case. Not so. You have exactly the documentation someone who follows their rules is supposed to have. If there's no way to settle such matters, that's their fault. Politely ask them: under the rules they made, how does the customer show that he sent the UPC? |
#24
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Screwed by Canon rebate.
On Fri, 29 Dec 2006 14:19:18 -0600, Ron Hunter
wrote: IOW, the retailer has nothing to do with the rebate. Unless, of course, the retailer DOES have something to do with the rebate (COSTCO often handles rebates on items they sall, for instance). But, unless the retailer explicitly offers to handle the rebate, the retailer is out of the loop. They can't be totally out of the loop, given that they are usually responsible for, at least, providing everything needed to document the sale, and to make sure everything the rebate requires is provided in the package. Should they fail to do that, then they could be a party to any legal action. I don't see that the retailer is responsible to "make sure everything the rebate requires" is provided in the package. However, if the retailer *advertises* the rebate, then IMHO the retailer is becoming responsible for ensuring that a properly applied-for rebate is honored. Otherwise it leaks into "false advertising" on the retailer's part. jc -- "The nice thing about a mare is you get to ride a lot of different horses without having to own that many." ~ Eileen Morgan of The Mare's Nest, PA |
#25
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Screwed by Canon rebate.
On Fri, 29 Dec 2006 14:24:47 -0600, Ron Hunter
wrote: A trick they learned from SSI. 80% of applications for SS disability are rejected, and 80% of those who are submitted again, by a law firm, are approved. So, the question is, how much does the ABA contribute to the people in charge? Grin. Even if 100% of the applications that are rejected in the first set were resubmitted by a law firm in the second set, SSD would only have to pay out on 84% of the applications submitted. However, it's much more likely that the applications resubmitted thru a law firm constitute far less than 100% of the rejected applications. Clearly part of the reason that so many of the (law firm assisted) resubmitted applications are approved would be due to applicant self-selection (those who knew their claim was weak dropping their claim) as well as law firm selection (they won't take on cases that are weak). jc -- "The nice thing about a mare is you get to ride a lot of different horses without having to own that many." ~ Eileen Morgan of The Mare's Nest, PA |
#26
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Screwed by Canon rebate.
On Fri, 29 Dec 2006 14:19:18 -0600, Ron Hunter
wrote: Bill Funk wrote: On Fri, 29 Dec 2006 02:53:51 GMT, "Mike Russell" -MOVE wrote: You may be able to start a chargeback procedure against the retailer via your credit card company. This is a somewhat cumbersome process, but much easier than going to court, and may get the retailer going to bat for you to avoid the chargeback. As I understand credit cards, you won't get any satisfaction from the retailer this way; the retailer doesn't offer the rebate, and the sale isn't made with any expectation of getting he rebate from the retailer. IOW, the retailer has nothing to do with the rebate. Unless, of course, the retailer DOES have something to do with the rebate (COSTCO often handles rebates on items they sall, for instance). But, unless the retailer explicitly offers to handle the rebate, the retailer is out of the loop. They can't be totally out of the loop, given that they are usually responsible for, at least, providing everything needed to document the sale, and to make sure everything the rebate requires is provided in the package. Should they fail to do that, then they could be a party to any legal action. I've seen very few rebates where the normal paperwork the cuseomer gets isn't enough for a rebate. Usually, this means the rebate form itself (usually inside the packaging), the USP code from the packaging, and the receipt. How many places do you shop that don't provide a receipt? -- Bill Funk replace "g" with "a" |
#27
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Screwed by Canon rebate.
JC Dill wrote:
On Fri, 29 Dec 2006 14:19:18 -0600, Ron Hunter wrote: IOW, the retailer has nothing to do with the rebate. Unless, of course, the retailer DOES have something to do with the rebate (COSTCO often handles rebates on items they sall, for instance). But, unless the retailer explicitly offers to handle the rebate, the retailer is out of the loop. They can't be totally out of the loop, given that they are usually responsible for, at least, providing everything needed to document the sale, and to make sure everything the rebate requires is provided in the package. Should they fail to do that, then they could be a party to any legal action. I don't see that the retailer is responsible to "make sure everything the rebate requires" is provided in the package. However, if the retailer *advertises* the rebate, then IMHO the retailer is becoming responsible for ensuring that a properly applied-for rebate is honored. Otherwise it leaks into "false advertising" on the retailer's part. Interesting interpretation. With this reasoning, it'd seem a retailer is responsible to oversee warranty work, also. -- john mcwilliams |
#28
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Screwed by Canon rebate.
Bill Funk wrote:
On Fri, 29 Dec 2006 14:19:18 -0600, Ron Hunter wrote: Bill Funk wrote: On Fri, 29 Dec 2006 02:53:51 GMT, "Mike Russell" -MOVE wrote: You may be able to start a chargeback procedure against the retailer via your credit card company. This is a somewhat cumbersome process, but much easier than going to court, and may get the retailer going to bat for you to avoid the chargeback. As I understand credit cards, you won't get any satisfaction from the retailer this way; the retailer doesn't offer the rebate, and the sale isn't made with any expectation of getting he rebate from the retailer. IOW, the retailer has nothing to do with the rebate. Unless, of course, the retailer DOES have something to do with the rebate (COSTCO often handles rebates on items they sall, for instance). But, unless the retailer explicitly offers to handle the rebate, the retailer is out of the loop. They can't be totally out of the loop, given that they are usually responsible for, at least, providing everything needed to document the sale, and to make sure everything the rebate requires is provided in the package. Should they fail to do that, then they could be a party to any legal action. I've seen very few rebates where the normal paperwork the cuseomer gets isn't enough for a rebate. Usually, this means the rebate form itself (usually inside the packaging), the USP code from the packaging, and the receipt. How many places do you shop that don't provide a receipt? I have seen some places that won't print you a duplicate of the receipt so you can still have warranty, AND rebate. |
#29
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Screwed by Canon rebate.
JC Dill wrote:
On Fri, 29 Dec 2006 14:24:47 -0600, Ron Hunter wrote: A trick they learned from SSI. 80% of applications for SS disability are rejected, and 80% of those who are submitted again, by a law firm, are approved. So, the question is, how much does the ABA contribute to the people in charge? Grin. Even if 100% of the applications that are rejected in the first set were resubmitted by a law firm in the second set, SSD would only have to pay out on 84% of the applications submitted. However, it's much more likely that the applications resubmitted thru a law firm constitute far less than 100% of the rejected applications. Clearly part of the reason that so many of the (law firm assisted) resubmitted applications are approved would be due to applicant self-selection (those who knew their claim was weak dropping their claim) as well as law firm selection (they won't take on cases that are weak). jc That is the point. They (SSI) do this just to decrease the number who receive the benefit. Making the process of submitting a rebate as tedious as possible assures that a lot of people won't do it, and they save that much money. I never buy anything that I wouldn't buy if there was no rebate. |
#30
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Screwed by Canon rebate. Who to contact?
"John" wrote in message
... Skip wrote: Check this thread, it may hold some ideas for you... http://forums.dpreview.com/forums/re...ssage=21375382 I checked the thread. Thank you. Apparently a bunch of other people are less than happy with Canon's rebate scam. I've written a letter to . I can't seem to find any phone numbers or other email addresses on the Canon site. Anyone know what they are? I wonder what the purpose of filling in the rebate form on-line since you still have to physically mail in the UPC code from the box? Sorry about the top post, though... -- Skip Middleton www.shadowcatcherimagery.com www.pbase.com/skipm |
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