If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Canon camera and service.
Dear colleagues:
Last week I purchased a Canon EOS 1Ds Mk II. I usually purchase my photo equipment from BH Photo in NY and have come to rely on the equipment I always receive from them since they maintain a huge inventory. This week BH is closed for the Jewish holidays and I couldn't wait since I needed to purchase the camera for an event this past weekend. On Friday I purchased the camera at a large reseller in Los Angeles that shall remain nameless for ethical reasons. I have no reason to doubt this reseller but wanted to have some assurance that the equipment was new and not something that had been opened before and handled by numerous customers. I remember that a while back we had a discussion on this forum about a feature available in many high-end pro cameras that allowed the owner to have access through the menu of how many times the shutter had been released. I called Canon and was told that this feature is not offered for any of Canon's cameras. I then asked the customer service agent to check the camera's serial number to verify if the camera was indeed a new camera that had let the company recently. The only piece of information the agent could share with me was the fact that no call had been made to customer service on that serial number, but this is hardly an indication of whether the camera is new or not. I am very happy with the camera and have no reason to doubt the reseller who sold it to me. However, it is only natural for a customer to try to obtain some form of guarantee or assurance when buying a product such as this. I would expect Canon to provide better service and support to its customers than that which I received over the phone. This type of support would be reprehensible if one received it for an issue involving a point-and-shoot, 200 dollar camera. This is definitely not the way I would expect Canon to stand behind me as a customer when I am buying from the company a camera with accessories in the price range of a new car. Another thing that concerned me was the statement made by the customer service agent about being considered acceptable to have a certain number of dead pixels on the sensor. I asked him what would be the best way for me to verify if there were any dead pixels so I could exchange the camera for another one if any were present. His claim was that Canon considers it to be within the range of acceptability (meaning the camera will pass its quality control inspection and reach the customer) if up to approximately 11 pixels on the sensor are dead. This is not what I would like to hear from the manufacturer after purchasing a camera as expensive as this one. Any ideas ? What is your opinion on the dead pixel count ? Is this true and the standard for the industry ? Since the reseller had claimed that the camera was shipped to its store from Canon's warehouse the day before I went to purchase it I also tried to verify if it was indeed true. According to the reseller the camera came from Canon's warehouse located in Lake Success, IL. I also asked the customer service agent to verify this information but he informed me that he had no means to verify if the camera had indeed left the warehouse on that particular date. What kind of company is this that seems to have such poor control over its own inventory and database ? I would expect a company such as Canon to be able to track one of its products with the serial number and tell where the camera was, the address it was shipped to and when. I have contacted Canon's technical support department in the past and have been quite disappointed. The "specialists" I spoke to were far from being the true knowledgeable specialists I was hoping to reach. But the customer service I've just received over the phone is insane. Since I am discussing my new camera and Canon's service and support I will try to avoid carrying the subject over to other areas but only wish to add that it seems to happen to other companies as I just recently took a D70 I own to Nikon's own service center for sensor cleaning and received one of the worst services I have ever received for any product (with the possible exception of Dell computers). What is going on with these companies ? Whatever happened to good, quality support and service ? Please forgive me for the longer post but I am "venting" here and wish to get your feedback on how to make sure my camera is indeed a new one that hasn't been played too much with. Thank you in advance. Best regards, Dr. Joseph Chamberlain Oral and Maxillofacial Surgery |
#2
|
|||
|
|||
Canon camera and service.
"Joseph Chamberlain, DDS" wrote in message .. . Dear colleagues: I have contacted Canon's technical support department in the past and have been quite disappointed. The "specialists" I spoke to were far from being the true knowledgeable specialists I was hoping to reach. But the customer service I've just received over the phone is insane. Since I am discussing my new camera and Canon's service and support I will try to avoid carrying the subject over to other areas but only wish to add that it seems to happen to other companies as I just recently took a D70 I own to Nikon's own service center for sensor cleaning and received one of the worst services I have ever received for any product (with the possible exception of Dell computers). What is going on with these companies ? Whatever happened to good, quality support and service ? I have a feeling you will never find satisfactory customer service for anything you buy. You are upset because customer service can't or won't answer inane questions, yet it is the CSR's fault and/or the company's fault, eh? My old boss had a saying about people like you; "He would complain if he was hanged with a new rope" TW |
#4
|
|||
|
|||
Canon camera and service.
"Joseph Chamberlain, DDS" wrote in message .. . Dear colleagues: Last week I purchased a Canon EOS 1Ds Mk II. I usually purchase my photo equipment from BH Photo in NY and have come to rely on the equipment I always receive from them since they maintain a huge inventory. This week BH is closed for the Jewish holidays and I couldn't wait since I needed to purchase the camera for an event this past weekend. On Friday I purchased the camera at a large reseller in Los Angeles that shall remain nameless for ethical reasons. I have no reason to doubt this reseller but wanted to have some assurance that the equipment was new and not something that had been opened before and handled by numerous customers. I remember that a while back we had a discussion on this forum about a feature available in many high-end pro cameras that allowed the owner to have access through the menu of how many times the shutter had been released. I called Canon and was told that this feature is not offered for any of Canon's cameras. I then asked the customer service agent to check the camera's serial number to verify if the camera was indeed a new camera that had let the company recently. The only piece of information the agent could share with me was the fact that no call had been made to customer service on that serial number, but this is hardly an indication of whether the camera is new or not. I am very happy with the camera and have no reason to doubt the reseller who sold it to me. However, it is only natural for a customer to try to obtain some form of guarantee or assurance when buying a product such as this. I would expect Canon to provide better service and support to its customers than that which I received over the phone. This type of support would be reprehensible if one received it for an issue involving a point-and-shoot, 200 dollar camera. This is definitely not the way I would expect Canon to stand behind me as a customer when I am buying from the company a camera with accessories in the price range of a new car. Another thing that concerned me was the statement made by the customer service agent about being considered acceptable to have a certain number of dead pixels on the sensor. I asked him what would be the best way for me to verify if there were any dead pixels so I could exchange the camera for another one if any were present. His claim was that Canon considers it to be within the range of acceptability (meaning the camera will pass its quality control inspection and reach the customer) if up to approximately 11 pixels on the sensor are dead. This is not what I would like to hear from the manufacturer after purchasing a camera as expensive as this one. Any ideas ? What is your opinion on the dead pixel count ? Is this true and the standard for the industry ? Since the reseller had claimed that the camera was shipped to its store from Canon's warehouse the day before I went to purchase it I also tried to verify if it was indeed true. According to the reseller the camera came from Canon's warehouse located in Lake Success, IL. I also asked the customer service agent to verify this information but he informed me that he had no means to verify if the camera had indeed left the warehouse on that particular date. What kind of company is this that seems to have such poor control over its own inventory and database ? I would expect a company such as Canon to be able to track one of its products with the serial number and tell where the camera was, the address it was shipped to and when. I have contacted Canon's technical support department in the past and have been quite disappointed. The "specialists" I spoke to were far from being the true knowledgeable specialists I was hoping to reach. But the customer service I've just received over the phone is insane. Since I am discussing my new camera and Canon's service and support I will try to avoid carrying the subject over to other areas but only wish to add that it seems to happen to other companies as I just recently took a D70 I own to Nikon's own service center for sensor cleaning and received one of the worst services I have ever received for any product (with the possible exception of Dell computers). What is going on with these companies ? Whatever happened to good, quality support and service ? Please forgive me for the longer post but I am "venting" here and wish to get your feedback on how to make sure my camera is indeed a new one that hasn't been played too much with. Thank you in advance. Best regards, Dr. Joseph Chamberlain Oral and Maxillofacial Surgery I'd have to agree with the others. You're going WAY over the top here. I note you are a surgeon, I'm a lowly, poorly paid scientist. Buying a camera such as this for you is almost like me buying a disposable P&S. It's new, get over it. |
#5
|
|||
|
|||
Canon camera and service.
"Joseph Chamberlain, DDS" wrote in message .. . Dear colleagues: Last week I purchased a Canon EOS 1Ds Mk II. I usually purchase my photo equipment from BH Photo in NY and have come to rely on the equipment I always receive from them since they maintain a huge inventory. I think you have been standing too close to your anaesthetic dispensers!!! |
#6
|
|||
|
|||
Canon camera and service.
"Joseph Chamberlain, DDS" wrote in message .. . Dear colleagues: Last week I purchased a Canon EOS 1Ds Mk II. I usually purchase my photo equipment from BH Photo in NY and have come to rely on the equipment I always receive from them since they maintain a huge inventory. This week BH is closed for the Jewish holidays and I couldn't wait since I needed to purchase the camera for an event this past weekend. On Friday I purchased the camera at a large reseller in Los Angeles that shall remain nameless for ethical reasons. I have no reason to doubt this reseller but wanted to have some assurance that the equipment was new and not something that had been opened before and handled by numerous customers. I remember that a while back we had a discussion on this forum about a feature available in many high-end pro cameras that allowed the owner to have access through the menu of how many times the shutter had been released. I called Canon and was told that this feature is not offered for any of Canon's cameras. I then asked the customer service agent to check the camera's serial number to verify if the camera was indeed a new camera that had let the company recently. The only piece of information the agent could share with me was the fact that no call had been made to customer service on that serial number, but this is hardly an indication of whether the camera is new or not. I am very happy with the camera and have no reason to doubt the reseller who sold it to me. However, it is only natural for a customer to try to obtain some form of guarantee or assurance when buying a product such as this. I would expect Canon to provide better service and support to its customers than that which I received over the phone. This type of support would be reprehensible if one received it for an issue involving a point-and-shoot, 200 dollar camera. This is definitely not the way I would expect Canon to stand behind me as a customer when I am buying from the company a camera with accessories in the price range of a new car. Another thing that concerned me was the statement made by the customer service agent about being considered acceptable to have a certain number of dead pixels on the sensor. I asked him what would be the best way for me to verify if there were any dead pixels so I could exchange the camera for another one if any were present. His claim was that Canon considers it to be within the range of acceptability (meaning the camera will pass its quality control inspection and reach the customer) if up to approximately 11 pixels on the sensor are dead. This is not what I would like to hear from the manufacturer after purchasing a camera as expensive as this one. Any ideas ? What is your opinion on the dead pixel count ? Is this true and the standard for the industry ? Since the reseller had claimed that the camera was shipped to its store from Canon's warehouse the day before I went to purchase it I also tried to verify if it was indeed true. According to the reseller the camera came from Canon's warehouse located in Lake Success, IL. I also asked the customer service agent to verify this information but he informed me that he had no means to verify if the camera had indeed left the warehouse on that particular date. What kind of company is this that seems to have such poor control over its own inventory and database ? I would expect a company such as Canon to be able to track one of its products with the serial number and tell where the camera was, the address it was shipped to and when. I have contacted Canon's technical support department in the past and have been quite disappointed. The "specialists" I spoke to were far from being the true knowledgeable specialists I was hoping to reach. But the customer service I've just received over the phone is insane. Since I am discussing my new camera and Canon's service and support I will try to avoid carrying the subject over to other areas but only wish to add that it seems to happen to other companies as I just recently took a D70 I own to Nikon's own service center for sensor cleaning and received one of the worst services I have ever received for any product (with the possible exception of Dell computers). What is going on with these companies ? Whatever happened to good, quality support and service ? Please forgive me for the longer post but I am "venting" here and wish to get your feedback on how to make sure my camera is indeed a new one that hasn't been played too much with. Thank you in advance. Best regards, Dr. Joseph Chamberlain Oral and Maxillofacial Surgery Gentlemen, start your [flame] engines! Personally, I don't think there are many companies left in the world where staff understand the true meaning of "CUSTOMER Service" (Remember customers? - you know, the ones who contribute approx 100% of the income of most manufacturers). Once upon a time the golden rule of customer service was: "The Customer is ALWAYS right" (if it appears that the customer is wrong, then re-read the golden rule). There was a time when a service-based organisation would go out of their way to adapt their resources to the needs of the customer -- but for far too long now too many organisations have totally inverted this to the point were it's the customer who must adapt to "the firms way of doing things". In other words "if you don't like the way we do it then bugger off" For whatever reasons that are important to Joseph, he feels the need to clarify the fact that a major purchase is in fact pristine and new - it's not something we all might choose to do, but at the end of the day (especially considering the profit they're about to make on an easy sale), why the heck can't they step up to the plate and try to help? I'm very happy with my Canon equipment, but from all that I've read, it sounds like Canon has a corporate mentatity much like Hewlett Packard - keep everything close to your chest - neither confirm, nor deny many things (the the rest of the world has known about for months) - veil of silence - company mantera etc etc etc, to the point where the customer is just another brick in the wall - if the brick is the wrong size and shape then it's replaced with one that conforms. Instead of treating customers as individuals they prefer them to be Sheeple. Baaaaaaah! |
#7
|
|||
|
|||
Canon camera and service.
"Cockpit Colin" wrote in message ... "Joseph Chamberlain, DDS" wrote in message .. . Dear colleagues: Last week I purchased a Canon EOS 1Ds Mk II. I usually purchase my photo equipment from BH Photo in NY and have come to rely on the equipment I always receive from them since they maintain a huge inventory. This week BH is closed for the Jewish holidays and I couldn't wait since I needed to purchase the camera for an event this past weekend. On Friday I purchased the camera at a large reseller in Los Angeles that shall remain nameless for ethical reasons. I have no reason to doubt this reseller but wanted to have some assurance that the equipment was new and not something that had been opened before and handled by numerous customers. I remember that a while back we had a discussion on this forum about a feature available in many high-end pro cameras that allowed the owner to have access through the menu of how many times the shutter had been released. I called Canon and was told that this feature is not offered for any of Canon's cameras. I then asked the customer service agent to check the camera's serial number to verify if the camera was indeed a new camera that had let the company recently. The only piece of information the agent could share with me was the fact that no call had been made to customer service on that serial number, but this is hardly an indication of whether the camera is new or not. I am very happy with the camera and have no reason to doubt the reseller who sold it to me. However, it is only natural for a customer to try to obtain some form of guarantee or assurance when buying a product such as this. I would expect Canon to provide better service and support to its customers than that which I received over the phone. This type of support would be reprehensible if one received it for an issue involving a point-and-shoot, 200 dollar camera. This is definitely not the way I would expect Canon to stand behind me as a customer when I am buying from the company a camera with accessories in the price range of a new car. Another thing that concerned me was the statement made by the customer service agent about being considered acceptable to have a certain number of dead pixels on the sensor. I asked him what would be the best way for me to verify if there were any dead pixels so I could exchange the camera for another one if any were present. His claim was that Canon considers it to be within the range of acceptability (meaning the camera will pass its quality control inspection and reach the customer) if up to approximately 11 pixels on the sensor are dead. This is not what I would like to hear from the manufacturer after purchasing a camera as expensive as this one. Any ideas ? What is your opinion on the dead pixel count ? Is this true and the standard for the industry ? Since the reseller had claimed that the camera was shipped to its store from Canon's warehouse the day before I went to purchase it I also tried to verify if it was indeed true. According to the reseller the camera came from Canon's warehouse located in Lake Success, IL. I also asked the customer service agent to verify this information but he informed me that he had no means to verify if the camera had indeed left the warehouse on that particular date. What kind of company is this that seems to have such poor control over its own inventory and database ? I would expect a company such as Canon to be able to track one of its products with the serial number and tell where the camera was, the address it was shipped to and when. I have contacted Canon's technical support department in the past and have been quite disappointed. The "specialists" I spoke to were far from being the true knowledgeable specialists I was hoping to reach. But the customer service I've just received over the phone is insane. Since I am discussing my new camera and Canon's service and support I will try to avoid carrying the subject over to other areas but only wish to add that it seems to happen to other companies as I just recently took a D70 I own to Nikon's own service center for sensor cleaning and received one of the worst services I have ever received for any product (with the possible exception of Dell computers). What is going on with these companies ? Whatever happened to good, quality support and service ? Please forgive me for the longer post but I am "venting" here and wish to get your feedback on how to make sure my camera is indeed a new one that hasn't been played too much with. Thank you in advance. Best regards, Dr. Joseph Chamberlain Oral and Maxillofacial Surgery Gentlemen, start your [flame] engines! Personally, I don't think there are many companies left in the world where staff understand the true meaning of "CUSTOMER Service" (Remember customers? - you know, the ones who contribute approx 100% of the income of most manufacturers). Once upon a time the golden rule of customer service was: "The Customer is ALWAYS right" (if it appears that the customer is wrong, then re-read the golden rule). There was a time when a service-based organisation would go out of their way to adapt their resources to the needs of the customer -- but for far too long now too many organisations have totally inverted this to the point were it's the customer who must adapt to "the firms way of doing things". In other words "if you don't like the way we do it then bugger off" For whatever reasons that are important to Joseph, he feels the need to clarify the fact that a major purchase is in fact pristine and new - it's not something we all might choose to do, but at the end of the day (especially considering the profit they're about to make on an easy sale), why the heck can't they step up to the plate and try to help? I'm very happy with my Canon equipment, but from all that I've read, it sounds like Canon has a corporate mentatity much like Hewlett Packard - keep everything close to your chest - neither confirm, nor deny many things (the the rest of the world has known about for months) - veil of silence - company mantera etc etc etc, to the point where the customer is just another brick in the wall - if the brick is the wrong size and shape then it's replaced with one that conforms. Instead of treating customers as individuals they prefer them to be Sheeple. Baaaaaaah! Sorry, but as someone who works in the medical service industry and deals with numbskull doctors who either expect everything to be perfect or think they know everything, day in, day out, this guy had it coming even if it really isn't justified on the face of it. It beats me why he had to have his new toy, right now GODDAMNIT! Where is all his other equipment he raved about buying through the normal place of business?? And he said he had no reason to doubt them. So why ask. I just spend half of my savings for the last 5 months on a new camera and didn't bat an eyelid and proof was in the state of the packaging and cleaniness of the camera I bought. There's some things you just know. Oh well, we were all probably a bit harsh on the poor guy. It's not every day you spend the equivalent of a deposit on a house!! I WISH!! You are, alas, right about corporate mentality/mantra. It is a disgrace. |
#8
|
|||
|
|||
Canon camera and service.
Dear Colin:
You've got it right on target. Your post is the purest reflection of my feelings as a consumer and the dissatisfaction about the respect we no longer seem to receive from Corporations. Corporate greed has driven good quality customer service into the gutter so that profit margins can be maximized and we are faced with the choice to either buy a product for which customer service is not what it should be or to avoid buying it. Hewlett-Packard was an outstanding example. I would mention Kodak as another one. I have in fact contacted Kodak in the past to buy large quantities of their dye sub printers and high-end SLR digital cameras being "pushed" away to other companies by their own representatives, including a Director of Product Development from whom I received support worse than that I receive from the sales person or cashier at a local Wal-Mart. Is there a company that offers good customer service ? Yes. I think Apple still does. I have contacted Apple on not one but numerous occasions. The help I have received has always made me satisfied as a customer and my needs have always been met. No exception. Apple's technicians are in the US, are truly knowledgeable and well trained, are always courteous and well-mannered, and provide the simplest and most objective solution to the problem that they always manage to turn into a simple issue. Customer service in my field of expertise is half the business and if I were to provide my patients the same type of "knowledgeable" guidance and treatment I received from Canon I would certainly be out of business by now (and maybe even have a few dead patients in my professional records as well - doing what I do there simply isn't room for mistake). A surgery can easily cost less than the camera I purchased depending on the type of surgery. It involves a lot more preparation and it is by virtue of its own nature always a "custom" service that has to be tailored to each different individual. These companies make huge profit margins with products that are mass-produced and pumped out by the dozens by production lines that are many times controlled in whole or in part by robotics. But this isn't still enough. The profit margin has to be increased further by (1) paying low salaries to customer service and technical support representatives instead of paying higher salaries to individuals with greater experience and also providing them with the necessary training or (2) moving technical support to India, Panama, Vietnam or other countries where tech support and customer service reps can't sometimes even communicate with customers in an acceptable manner due to language and cultural barriers (I want to make it clear that there I have absolutely no intention to insult any of the above mentioned countries. I just happen to believe that customer service is the type of activity that must always be developed on a local level, being provided by agents who are part of the same social and cultural environment as customers are so they both "speak" the same language). Your review is well taken and very appreciated. It goes to the very heart of the issue and the reason I posted the message in the first place. I also wanted to obtain the opinions of "professional" photographers who could share with me their experiences but unfortunately (with the exception of your post) I didn't receive anything but insulting replies. Thank you again for your help. Best regards, Joseph --- Dr. Joseph Chamberlain Oral and Maxillofacial Surgery ---------------------------------------------------------------------------- Gentlemen, start your [flame] engines! Personally, I don't think there are many companies left in the world where staff understand the true meaning of "CUSTOMER Service" (Remember customers? - you know, the ones who contribute approx 100% of the income of most manufacturers). Once upon a time the golden rule of customer service was: "The Customer is ALWAYS right" (if it appears that the customer is wrong, then re-read the golden rule). There was a time when a service-based organisation would go out of their way to adapt their resources to the needs of the customer -- but for far too long now too many organisations have totally inverted this to the point were it's the customer who must adapt to "the firms way of doing things". In other words "if you don't like the way we do it then bugger off" For whatever reasons that are important to Joseph, he feels the need to clarify the fact that a major purchase is in fact pristine and new - it's not something we all might choose to do, but at the end of the day (especially considering the profit they're about to make on an easy sale), why the heck can't they step up to the plate and try to help? I'm very happy with my Canon equipment, but from all that I've read, it sounds like Canon has a corporate mentatity much like Hewlett Packard - keep everything close to your chest - neither confirm, nor deny many things (the the rest of the world has known about for months) - veil of silence - company mantera etc etc etc, to the point where the customer is just another brick in the wall - if the brick is the wrong size and shape then it's replaced with one that conforms. Instead of treating customers as individuals they prefer them to be Sheeple. Baaaaaaah! |
#9
|
|||
|
|||
Canon camera and service.
I have a feeling you will never find satisfactory customer service for anything you buy. Wrong. I am in fact happy with numerous companies I do business with. I usually choose to buy products based on two primary criteria: product quality and service/support the company is willing to provide me as a customer. You are upset because customer service can't or won't answer inane I am not sure about what your last word is. I certainly hope it isn't "insane" since I would find any type of justification for you to refer to me in such a manner. questions, yet it is the CSR's fault and/or the company's fault, eh? I think it is mostly the company's fault for not hiring people with more experience (and paying an appropriate salary to attract the right type of professional) and for not providing more detailed training. I also happen to think that being a technical support implies one will make efforts to remain well informed about the products and the way they operate. So to a certain extent the representative also has a small share of the responsibility for providing inappropriate support to customers. My old boss had a saying about people like you; People like me ? What do you know about me ? We have never met, you know nothing about me and this is the very first time I place a post here. "He would complain if he was hanged with a new rope" TW You need to improve your manners and your level of professionalism. I understand that this is a Usenet group and as such it is open, free and not moderated. This brings about this types of problems. That's the reason why many individuals refuse to participate in these forums. However, even here one must display a certain degree of respect for others, and the proper "net etiquette" when exchanging messages with others. Next time don't post anything unless you have something useful and constructive to say. You may have a lot of spare time to waste but most people don't. |
#10
|
|||
|
|||
Canon camera and service.
Joseph Chamberlain, DDS wrote:
Dear colleagues: Another thing that concerned me was the statement made by the customer service agent about being considered acceptable to have a certain number of dead pixels on the sensor. I asked him what would be the best way for me to verify if there were any dead pixels so I could exchange the camera for another one if any were present. His claim was that Canon considers it to be within the range of acceptability (meaning the camera will pass its quality control inspection and reach the customer) if up to approximately 11 pixels on the sensor are dead. This is not what I would like to hear from the manufacturer after purchasing a camera as expensive as this one. The issue of acceptable faults in products is one I find hard to tolerate. Many years ago I bought a new car which I firmly believed should have been replaced because it was a lemon. As it turned out, the faults it had were documented and addressed by the maker under warranty. Not the best outcome but a workable one. Dead pixels have long been a manufacturing problem. Not just with cameras but also computer monitors. I was disappointed to learn the new LCD screen I bought had some dead pixels. I screamed long and hard only to discover the maker had 2 types of screens. The lower cost one I bought thinking it was on special and the zero dead pixel count ones for quite a lot more. Viewsonic should have been more up front with their product description to be sure but none the less, they refused to address the dead pixels until it reached 7 of the same colour. The problem you have is addressable with processing software. I don't own any Canon cameras now but my current DSLRs all have a pixel mapping ability built in to identify and obfuscate any dead pixels. Considering the resolution of a 1Ds, I'd say the dead pixel allowance is quite conservative and easily addressed. You shouldn't worry at this stage of DSLR evolution. You might be surprised at what other tolerances your camera has in other areas too. Just because these cameras are the most expensive Canon sell, does not in itself mean they are the 'best' they sell. It is very subjective. Most sports Photographers using Canon cameras prefer the 1D for it's high speed sequencing. Studio Photographers seeking as much resolution as they can get buy the camera you have. Why not just concentrate on taking photographs and see if they are any good before blaming the equipment? You never know, it might be just what the Doctor ordered :-) -- Douglas... Specifications are good to read but When it comes to judging Digital Cameras... I'm in the "how do the pictures look" category. |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
NIKON USA--TERRIBLE SERVICE EXPERIENCE. | Aguilabrava | 35mm Photo Equipment | 134 | December 17th 04 04:00 AM |
Digital zoom camera & lots of selection questions | Lou | Digital Photography | 5 | November 12th 04 12:43 AM |
Quick Canon EOS 300D/ Digital Rebel Review | Todd H. | Digital Photography | 0 | September 21st 04 10:41 PM |
Sony Cybershot DSC-W1... Bad Camera...Bad Customer Service by Sony... Read on... | unavailable | 35mm Photo Equipment | 38 | June 29th 04 06:45 AM |
B&H Photo has horrible customer service... | generic eric | Medium Format Photography Equipment | 13 | January 31st 04 09:25 PM |