WTF Adobe?

On Thu, 26 Jun 2014 16:27:04 -0700, Savageduck
wrote:

On 2014-06-26 23:13:28 +0000, Tony Cooper said:

On Thu, 26 Jun 2014 15:57:26 -0700, Savageduck
wrote:

On 2014-06-26 22:36:26 +0000, PeterN said:

On 6/26/2014 6:05 PM, Savageduck wrote:
On 2014-06-26 21:50:13 +0000, PeterN said:

On 6/26/2014 5:42 PM, Savageduck wrote:
On 2014-06-26 21:14:03 +0000, Eric Stevens
said:

I've just received an email from Adobe (Australia) telling me that I
am presently paying A$9.99 a month but I can have *substantial*
savings if I go over to an annual plan.

So, I click to have a look at the details of their annual plan and
find that nothing changes except the price. Under the annual plan the
price is A$119.88 per year.

For the arithmetically handicapped 12 x A$9.99 = A$119.88

Where is the saving? What does Adobe really think it is doing?

It seems that Adobe (Aus) operates in a different world. A proposal that
dumb doesn't even warrant checking on.


On a monthly plan they can raise the monthly payment anytime they
want. On an annual plan the subscription price can only e raised on
renewal. I will not comment on the business aspects of a price
increase, but I would not be surprised if we see a price increase
within the next six to twelve months.

However, those of us on the *Photoshop Photographer's Program* at
$9.99/month signed up for an annual commitment, and were never offered
an annual rate. We were led to believe that for the duration of that
annual commitment the subscription would remain at $9.99/month, and that
rate would continue provided the subscription was uninterrupted, and
renewed at the end of the 12 month commitment.


I don't think it's realistic to expect s rate forever. Having said
that, I want to be wrong.

On a related topic, when I open Creative Cloud, it shows I have
Photoshop CC and Bridge. It keeps offering me to try LR, even though I
have it installed and updated to the latest version.

Did you install LR5 as part of your CC package?
I went from LR2 to LR5 via CC. I was originally going to stick with PS
CS6 and buy the upgrade to LR5, then the *Photoshop Photographer's
Program* was offered and I couldn't resist.

Did you update LR5 from the LR menu, or from the CC panel?

I suggest that you go ahead and install the CC version of LR5 (now LR5.5).
You should also see PS CC 2014 as an available download & up dates for CS6.

You should be seeing something like this:
https://dl.dropbox.com/u/1295663/Fil...enshot_755.jpg

I have the problem as Eric. I have LR5, and just updated it with no
problem to LR5.5, but my Creative Cloud panel doesn't show LR. It
doesn't seem to make any difference, but it is worrisome.

I also added (2014).

There seem to be some issues with the way this bunch of updates and the
new CC 2014 install have been executed.
It might be worthwhile contacting support.

As far as I can tell, there is already a mob laying siege to the
gates.
--

Regards,

Eric Stevens

On 2014-06-27 00:51:18 +0000, Eric Stevens said:

On Thu, 26 Jun 2014 16:27:04 -0700, Savageduck
wrote:

On 2014-06-26 23:13:28 +0000, Tony Cooper said:

On Thu, 26 Jun 2014 15:57:26 -0700, Savageduck
wrote:

On 2014-06-26 22:36:26 +0000, PeterN said:

On 6/26/2014 6:05 PM, Savageduck wrote:
On 2014-06-26 21:50:13 +0000, PeterN said:

On 6/26/2014 5:42 PM, Savageduck wrote:
On 2014-06-26 21:14:03 +0000, Eric Stevens
said:

I've just received an email from Adobe (Australia) telling me that I
am presently paying A$9.99 a month but I can have *substantial*
savings if I go over to an annual plan.

So, I click to have a look at the details of their annual plan and
find that nothing changes except the price. Under the annual plan the
price is A$119.88 per year.

For the arithmetically handicapped 12 x A$9.99 = A$119.88

Where is the saving? What does Adobe really think it is doing?

It seems that Adobe (Aus) operates in a different world. A proposal that
dumb doesn't even warrant checking on.


On a monthly plan they can raise the monthly payment anytime they
want. On an annual plan the subscription price can only e raised on
renewal. I will not comment on the business aspects of a price
increase, but I would not be surprised if we see a price increase
within the next six to twelve months.

However, those of us on the *Photoshop Photographer's Program* at
$9.99/month signed up for an annual commitment, and were never offered
an annual rate. We were led to believe that for the duration of that
annual commitment the subscription would remain at $9.99/month, and that
rate would continue provided the subscription was uninterrupted, and
renewed at the end of the 12 month commitment.


I don't think it's realistic to expect s rate forever. Having said
that, I want to be wrong.

On a related topic, when I open Creative Cloud, it shows I have
Photoshop CC and Bridge. It keeps offering me to try LR, even though I
have it installed and updated to the latest version.

Did you install LR5 as part of your CC package?
I went from LR2 to LR5 via CC. I was originally going to stick with PS
CS6 and buy the upgrade to LR5, then the *Photoshop Photographer's
Program* was offered and I couldn't resist.

Did you update LR5 from the LR menu, or from the CC panel?

I suggest that you go ahead and install the CC version of LR5 (now LR5.5).
You should also see PS CC 2014 as an available download & up dates for CS6.

You should be seeing something like this:
https://dl.dropbox.com/u/1295663/Fil...enshot_755.jpg

I have the problem as Eric. I have LR5, and just updated it with no
problem to LR5.5, but my Creative Cloud panel doesn't show LR. It
doesn't seem to make any difference, but it is worrisome.

I also added (2014).

There seem to be some issues with the way this bunch of updates and the
new CC 2014 install have been executed.
It might be worthwhile contacting support.

As far as I can tell, there is already a mob laying siege to the
gates.

Yup! I broke through the cordon on Monday to speak to the chicken
vindaloo & papadum lunch crowd, I managed to get my particular concern
on their "to do" list, and I have yet to hear back, or see any fixes in
updates.

....but I have a case number!

--
Regards,

Savageduck

In article , PeterN
wrote:

I've just received an email from Adobe (Australia) telling me that I
am presently paying A$9.99 a month but I can have *substantial*
savings if I go over to an annual plan.

So, I click to have a look at the details of their annual plan and
find that nothing changes except the price. Under the annual plan the
price is A$119.88 per year.

For the arithmetically handicapped 12 x A$9.99 = A$119.88

Where is the saving? What does Adobe really think it is doing?

It seems that Adobe (Aus) operates in a different world. A proposal that
dumb doesn't even warrant checking on.

On a monthly plan they can raise the monthly payment anytime they want.
On an annual plan the subscription price can only e raised on renewal.

they can only change it on renewal on *any* plan.

it's like renting an apartment on a lease versus month-to-month.

if you want to cancel before the term is up, you may end up paying more
than had you gone month-to-month, since there is a cancellation
penalty. with month-to-month, your risk is only one month.

I will not comment on the business aspects of a price increase, but I
would not be surprised if we see a price increase within the next six to
twelve months.

unlikely.

they just decided to make the 'promo' a permanent price.

On Thu, 26 Jun 2014 14:42:24 -0700, Savageduck
wrote:
: On 2014-06-26 21:14:03 +0000, Eric Stevens said:
:
: I've just received an email from Adobe (Australia) telling me that I
: am presently paying A$9.99 a month but I can have *substantial*
: savings if I go over to an annual plan.
:
: So, I click to have a look at the details of their annual plan and
: find that nothing changes except the price. Under the annual plan the
: price is A$119.88 per year.
:
: For the arithmetically handicapped 12 x A$9.99 = A$119.88
:
: Where is the saving? What does Adobe really think it is doing?
:
: It seems that Adobe (Aus) operates in a different world. A proposal
: that dumb doesn't even warrant checking on.

Perhaps it's Adobe's way of speculating on the value of the Australian dollar.

Bob

On 6/26/2014 8:38 PM, Savageduck wrote:
On 2014-06-27 00:28:56 +0000, PeterN said:

On 6/26/2014 6:57 PM, Savageduck wrote:
On 2014-06-26 22:36:26 +0000, PeterN said:

On 6/26/2014 6:05 PM, Savageduck wrote:
On 2014-06-26 21:50:13 +0000, PeterN
said:

On 6/26/2014 5:42 PM, Savageduck wrote:
On 2014-06-26 21:14:03 +0000, Eric Stevens
said:

I've just received an email from Adobe (Australia) telling me
that I
am presently paying A$9.99 a month but I can have *substantial*
savings if I go over to an annual plan.

So, I click to have a look at the details of their annual plan and
find that nothing changes except the price. Under the annual
plan the
price is A$119.88 per year.

For the arithmetically handicapped 12 x A$9.99 = A$119.88

Where is the saving? What does Adobe really think it is doing?

It seems that Adobe (Aus) operates in a different world. A proposal
that
dumb doesn't even warrant checking on.


On a monthly plan they can raise the monthly payment anytime they
want. On an annual plan the subscription price can only e raised on
renewal. I will not comment on the business aspects of a price
increase, but I would not be surprised if we see a price increase
within the next six to twelve months.

However, those of us on the *Photoshop Photographer's Program* at
$9.99/month signed up for an annual commitment, and were never offered
an annual rate. We were led to believe that for the duration of that
annual commitment the subscription would remain at $9.99/month, and
that
rate would continue provided the subscription was uninterrupted, and
renewed at the end of the 12 month commitment.


I don't think it's realistic to expect s rate forever. Having said
that, I want to be wrong.

On a related topic, when I open Creative Cloud, it shows I have
Photoshop CC and Bridge. It keeps offering me to try LR, even though I
have it installed and updated to the latest version.

Did you install LR5 as part of your CC package?
I went from LR2 to LR5 via CC. I was originally going to stick with PS
CS6 and buy the upgrade to LR5, then the *Photoshop Photographer's
Program* was offered and I couldn't resist.

Did you update LR5 from the LR menu, or from the CC panel?

I suggest that you go ahead and install the CC version of LR5 (now
LR5.5).
You should also see PS CC 2014 as an available download & up dates
for CS6.

You should be seeing something like this:
https://dl.dropbox.com/u/1295663/Fil...enshot_755.jpg


This is what it looks like.

https://dl.dropboxusercontent.com/u/97242118/Document1.pdf

Since you are on the $9.99/month *Photoshop Photographer's Program* I
would go ahead and download and install LR5 from your CC panel, as that
is the way subscribers should have installed it.
If you are feeling wary about doing that, then contact LR, or CC support.

BTW: Why did you do that screenshot as a PDF?


I have been doing some other things in PDF, I was jut i that mode

--
PeterN

On 2014-06-27 14:22:41 +0000, PeterN said:

On 6/26/2014 8:38 PM, Savageduck wrote:
On 2014-06-27 00:28:56 +0000, PeterN said:

On 6/26/2014 6:57 PM, Savageduck wrote:
On 2014-06-26 22:36:26 +0000, PeterN said:

On 6/26/2014 6:05 PM, Savageduck wrote:
On 2014-06-26 21:50:13 +0000, PeterN
said:

On 6/26/2014 5:42 PM, Savageduck wrote:
On 2014-06-26 21:14:03 +0000, Eric Stevens
said:

I've just received an email from Adobe (Australia) telling me
that I
am presently paying A$9.99 a month but I can have *substantial*
savings if I go over to an annual plan.

So, I click to have a look at the details of their annual plan and
find that nothing changes except the price. Under the annual
plan the
price is A$119.88 per year.

For the arithmetically handicapped 12 x A$9.99 = A$119.88

Where is the saving? What does Adobe really think it is doing?

It seems that Adobe (Aus) operates in a different world. A proposal
that
dumb doesn't even warrant checking on.


On a monthly plan they can raise the monthly payment anytime they
want. On an annual plan the subscription price can only e raised on
renewal. I will not comment on the business aspects of a price
increase, but I would not be surprised if we see a price increase
within the next six to twelve months.

However, those of us on the *Photoshop Photographer's Program* at
$9.99/month signed up for an annual commitment, and were never offered
an annual rate. We were led to believe that for the duration of that
annual commitment the subscription would remain at $9.99/month, and
that
rate would continue provided the subscription was uninterrupted, and
renewed at the end of the 12 month commitment.


I don't think it's realistic to expect s rate forever. Having said
that, I want to be wrong.

On a related topic, when I open Creative Cloud, it shows I have
Photoshop CC and Bridge. It keeps offering me to try LR, even though I
have it installed and updated to the latest version.

Did you install LR5 as part of your CC package?
I went from LR2 to LR5 via CC. I was originally going to stick with PS
CS6 and buy the upgrade to LR5, then the *Photoshop Photographer's
Program* was offered and I couldn't resist.

Did you update LR5 from the LR menu, or from the CC panel?

I suggest that you go ahead and install the CC version of LR5 (now
LR5.5).
You should also see PS CC 2014 as an available download & up dates
for CS6.

You should be seeing something like this:
https://dl.dropbox.com/u/1295663/Fil...enshot_755.jpg


This is what it looks like.

https://dl.dropboxusercontent.com/u/97242118/Document1.pdf

Since you are on the $9.99/month *Photoshop Photographer's Program* I
would go ahead and download and install LR5 from your CC panel, as that
is the way subscribers should have installed it.
If you are feeling wary about doing that, then contact LR, or CC support.

BTW: Why did you do that screenshot as a PDF?


I have been doing some other things in PDF, I was jut i that mode


i would have expected JPEG, perhaps PNG, or for that image even GIF,
but PDF for a screenshot?

--
Regards,

Savageduck

On Fri, 27 Jun 2014 09:14:03 +1200, Eric Stevens wrote:

I've just received an email from Adobe (Australia) telling me that I am
presently paying A$9.99 a month but I can have *substantial* savings if
I go over to an annual plan.

So, I click to have a look at the details of their annual plan and find
that nothing changes except the price. Under the annual plan the price
is A$119.88 per year.

For the arithmetically handicapped 12 x A$9.99 = A$119.88

Where is the saving? What does Adobe really think it is doing?

The abacus needs to be rebooted.



--
Neil
Reverse ‘i’ and ‘e’
Remove ‘l’ to get address.

On Sat, 28 Jun 2014 03:26:19 -0500, Neil Ellwood
wrote:

On Fri, 27 Jun 2014 09:14:03 +1200, Eric Stevens wrote:

I've just received an email from Adobe (Australia) telling me that I am
presently paying A$9.99 a month but I can have *substantial* savings if
I go over to an annual plan.

So, I click to have a look at the details of their annual plan and find
that nothing changes except the price. Under the annual plan the price
is A$119.88 per year.

For the arithmetically handicapped 12 x A$9.99 = A$119.88

Where is the saving? What does Adobe really think it is doing?

The abacus needs to be rebooted.

That's what happens when you run a US 60Hz abacus on Australian 50Hz
power.
--

Regards,

Eric Stevens

| Where is the saving? What does Adobe really think it is doing?
|
| Business as usual for its Aus/NZ customers, I'd say. Haven't used an
| Adobe product since the release of Adobe CS.
| http://www.itnews.com.au/News/351525...ed-it-pricing-
| report-released.aspx
|
Interesting. Adobe blames "boxed software". Yet I'm
in NE US and the local supermarkets would sooner sell
me Chilean produce than Californian or local. I once read
that the transport cost is about $.50/pound, though there's
no way to compare, really. Produce prices fluctuate and
business details surely vary when dealing in foreign countries.
(And I wouldn't buy foreign produce, anyway, so I haven't
really noticed. Green apricots in February for $3.50/pound is
not a good price in any context.)

If it's any consolation, while you may be getting exploited
I don't think it's generally much better north of the equator.
Software is a business of monopolies with little regulation.
Adobe is similar to Microsoft in that: People *could* use
another product, but in the majority of cases they won't.
So both Adobe and Microsoft get away with extreme price
gouging.

Now Adobe has convinced a surprising number of customers
to rent rather than buy, and has even got them to submit to
forced online logins every time they want to use their software
.... or rather, every time they want to use Adobe's software service.
Given that, I would expect the price to start going up, since
people are even more addicted to Adobe now than they were
before. And this initial crop of renters is a self-selecting group
of people who can be expected to think they need every upgrade,
at almost any cost.
Looked at that way, it wouldn't make sense for Adobe not to
turn the screws. What self-respecting salesman, having sold
the Brooklyn Bridge, wouldn't then try to add the Empire State
Building to the deal? (Offer good for a limited time only! Buy
now and get Central Park for 50% off!!....But that's not all!!.... )

On 2014-06-28 11:55:40 +0000, "Mayayana" said:

| Where is the saving? What does Adobe really think it is doing?
|
| Business as usual for its Aus/NZ customers, I'd say. Haven't used an
| Adobe product since the release of Adobe CS.
| http://www.itnews.com.au/News/351525...ed-it-pricing-
| report-released.aspx
|
Interesting. Adobe blames "boxed software". Yet I'm
in NE US and the local supermarkets would sooner sell
me Chilean produce than Californian or local. I once read
that the transport cost is about $.50/pound, though there's
no way to compare, really. Produce prices fluctuate and
business details surely vary when dealing in foreign countries.
(And I wouldn't buy foreign produce, anyway, so I haven't
really noticed. Green apricots in February for $3.50/pound is
not a good price in any context.)

If it's any consolation, while you may be getting exploited
I don't think it's generally much better north of the equator.
Software is a business of monopolies with little regulation.
Adobe is similar to Microsoft in that: People *could* use
another product, but in the majority of cases they won't.
So both Adobe and Microsoft get away with extreme price
gouging.

Now Adobe has convinced a surprising number of customers
to rent rather than buy, and has even got them to submit to
forced online logins every time they want to use their software
... or rather, every time they want to use Adobe's software service.

Get your facts right. There is no "forced online login every time they
want to use their software....", or even "every time they want to use
Adobe's software service." (WTF is Adobe's software service?)

If you use Dropbox and their cloud service you login. With Adobe the CC
software is installed on your desktop, and is available to use without
being online. If you choose to use any of their Creative Cloud storage,
sharing, or collaboration service, then you will have to be online and
logged in just as you would if you were using Dropbox storage, sharing,
or collaboration service to do the same.

The only obligation you have to be online with CC is once every ±45
days when your installation is pinged.

Given that, I would expect the price to start going up, since
people are even more addicted to Adobe now than they were
before. And this initial crop of renters is a self-selecting group
of people who can be expected to think they need every upgrade,
at almost any cost.

If anything it is just the opposite. The initial $9.99/month promotion
for CS3+ users has been expanded beyond its initial 4 month life, and
is now the de facto package subscription price, effectively a price
reduction from the original single app rate of $20/month. Now
subscribers get a package of powerful photography editing and asset
management software for half that price.


Looked at that way, it wouldn't make sense for Adobe not to
turn the screws. What self-respecting salesman, having sold
the Brooklyn Bridge, wouldn't then try to add the Empire State
Building to the deal? (Offer good for a limited time only! Buy
now and get Central Park for 50% off!!....But that's not all!!.... )

Again get your facts straight before you spread FUD.


--
Regards,

Savageduck