WTF Adobe?

I've just received an email from Adobe (Australia) telling me that I
am presently paying A$9.99 a month but I can have *substantial*
savings if I go over to an annual plan.

So, I click to have a look at the details of their annual plan and
find that nothing changes except the price. Under the annual plan the
price is A$119.88 per year.

For the arithmetically handicapped 12 x A$9.99 = A$119.88

Where is the saving? What does Adobe really think it is doing?
--

Regards,

Eric Stevens

On 2014-06-26 21:14:03 +0000, Eric Stevens said:

I've just received an email from Adobe (Australia) telling me that I
am presently paying A$9.99 a month but I can have *substantial*
savings if I go over to an annual plan.

So, I click to have a look at the details of their annual plan and
find that nothing changes except the price. Under the annual plan the
price is A$119.88 per year.

For the arithmetically handicapped 12 x A$9.99 = A$119.88

Where is the saving? What does Adobe really think it is doing?

It seems that Adobe (Aus) operates in a different world. A proposal
that dumb doesn't even warrant checking on.

--
Regards,

Savageduck

On 6/26/2014 5:42 PM, Savageduck wrote:
On 2014-06-26 21:14:03 +0000, Eric Stevens said:

I've just received an email from Adobe (Australia) telling me that I
am presently paying A$9.99 a month but I can have *substantial*
savings if I go over to an annual plan.

So, I click to have a look at the details of their annual plan and
find that nothing changes except the price. Under the annual plan the
price is A$119.88 per year.

For the arithmetically handicapped 12 x A$9.99 = A$119.88

Where is the saving? What does Adobe really think it is doing?

It seems that Adobe (Aus) operates in a different world. A proposal that
dumb doesn't even warrant checking on.


On a monthly plan they can raise the monthly payment anytime they want.
On an annual plan the subscription price can only e raised on renewal. I
will not comment on the business aspects of a price increase, but I
would not be surprised if we see a price increase within the next six to
twelve months.

--
PeterN

On 2014-06-26 21:50:13 +0000, PeterN said:

On 6/26/2014 5:42 PM, Savageduck wrote:
On 2014-06-26 21:14:03 +0000, Eric Stevens said:

I've just received an email from Adobe (Australia) telling me that I
am presently paying A$9.99 a month but I can have *substantial*
savings if I go over to an annual plan.

So, I click to have a look at the details of their annual plan and
find that nothing changes except the price. Under the annual plan the
price is A$119.88 per year.

For the arithmetically handicapped 12 x A$9.99 = A$119.88

Where is the saving? What does Adobe really think it is doing?

It seems that Adobe (Aus) operates in a different world. A proposal that
dumb doesn't even warrant checking on.


On a monthly plan they can raise the monthly payment anytime they want.
On an annual plan the subscription price can only e raised on renewal.
I will not comment on the business aspects of a price increase, but I
would not be surprised if we see a price increase within the next six
to twelve months.

However, those of us on the *Photoshop Photographer's Program* at
$9.99/month signed up for an annual commitment, and were never offered
an annual rate. We were led to believe that for the duration of that
annual commitment the subscription would remain at $9.99/month, and
that rate would continue provided the subscription was uninterrupted,
and renewed at the end of the 12 month commitment.

--
Regards,

Savageduck

On 6/26/2014 6:05 PM, Savageduck wrote:
On 2014-06-26 21:50:13 +0000, PeterN said:

On 6/26/2014 5:42 PM, Savageduck wrote:
On 2014-06-26 21:14:03 +0000, Eric Stevens
said:

I've just received an email from Adobe (Australia) telling me that I
am presently paying A$9.99 a month but I can have *substantial*
savings if I go over to an annual plan.

So, I click to have a look at the details of their annual plan and
find that nothing changes except the price. Under the annual plan the
price is A$119.88 per year.

For the arithmetically handicapped 12 x A$9.99 = A$119.88

Where is the saving? What does Adobe really think it is doing?

It seems that Adobe (Aus) operates in a different world. A proposal that
dumb doesn't even warrant checking on.


On a monthly plan they can raise the monthly payment anytime they
want. On an annual plan the subscription price can only e raised on
renewal. I will not comment on the business aspects of a price
increase, but I would not be surprised if we see a price increase
within the next six to twelve months.

However, those of us on the *Photoshop Photographer's Program* at
$9.99/month signed up for an annual commitment, and were never offered
an annual rate. We were led to believe that for the duration of that
annual commitment the subscription would remain at $9.99/month, and that
rate would continue provided the subscription was uninterrupted, and
renewed at the end of the 12 month commitment.


I don't think it's realistic to expect s rate forever. Having said that,
I want to be wrong.

On a related topic, when I open Creative Cloud, it shows I have
Photoshop CC and Bridge. It keeps offering me to try LR, even though I
have it installed and updated to the latest version.

--
PeterN

On 2014-06-26 22:36:26 +0000, PeterN said:

On 6/26/2014 6:05 PM, Savageduck wrote:
On 2014-06-26 21:50:13 +0000, PeterN said:

On 6/26/2014 5:42 PM, Savageduck wrote:
On 2014-06-26 21:14:03 +0000, Eric Stevens
said:

I've just received an email from Adobe (Australia) telling me that I
am presently paying A$9.99 a month but I can have *substantial*
savings if I go over to an annual plan.

So, I click to have a look at the details of their annual plan and
find that nothing changes except the price. Under the annual plan the
price is A$119.88 per year.

For the arithmetically handicapped 12 x A$9.99 = A$119.88

Where is the saving? What does Adobe really think it is doing?

It seems that Adobe (Aus) operates in a different world. A proposal that
dumb doesn't even warrant checking on.


On a monthly plan they can raise the monthly payment anytime they
want. On an annual plan the subscription price can only e raised on
renewal. I will not comment on the business aspects of a price
increase, but I would not be surprised if we see a price increase
within the next six to twelve months.

However, those of us on the *Photoshop Photographer's Program* at
$9.99/month signed up for an annual commitment, and were never offered
an annual rate. We were led to believe that for the duration of that
annual commitment the subscription would remain at $9.99/month, and that
rate would continue provided the subscription was uninterrupted, and
renewed at the end of the 12 month commitment.


I don't think it's realistic to expect s rate forever. Having said
that, I want to be wrong.

On a related topic, when I open Creative Cloud, it shows I have
Photoshop CC and Bridge. It keeps offering me to try LR, even though I
have it installed and updated to the latest version.

Did you install LR5 as part of your CC package?
I went from LR2 to LR5 via CC. I was originally going to stick with PS
CS6 and buy the upgrade to LR5, then the *Photoshop Photographer's
Program* was offered and I couldn't resist.

Did you update LR5 from the LR menu, or from the CC panel?

I suggest that you go ahead and install the CC version of LR5 (now LR5.5).
You should also see PS CC 2014 as an available download & up dates for CS6.

You should be seeing something like this:
https://dl.dropbox.com/u/1295663/Fil...enshot_755.jpg

--
Regards,

Savageduck

On 2014-06-26 23:13:28 +0000, Tony Cooper said:

On Thu, 26 Jun 2014 15:57:26 -0700, Savageduck
wrote:

On 2014-06-26 22:36:26 +0000, PeterN said:

On 6/26/2014 6:05 PM, Savageduck wrote:
On 2014-06-26 21:50:13 +0000, PeterN said:

On 6/26/2014 5:42 PM, Savageduck wrote:
On 2014-06-26 21:14:03 +0000, Eric Stevens
said:

I've just received an email from Adobe (Australia) telling me that I
am presently paying A$9.99 a month but I can have *substantial*
savings if I go over to an annual plan.

So, I click to have a look at the details of their annual plan and
find that nothing changes except the price. Under the annual plan the
price is A$119.88 per year.

For the arithmetically handicapped 12 x A$9.99 = A$119.88

Where is the saving? What does Adobe really think it is doing?

It seems that Adobe (Aus) operates in a different world. A proposal that
dumb doesn't even warrant checking on.


On a monthly plan they can raise the monthly payment anytime they
want. On an annual plan the subscription price can only e raised on
renewal. I will not comment on the business aspects of a price
increase, but I would not be surprised if we see a price increase
within the next six to twelve months.

However, those of us on the *Photoshop Photographer's Program* at
$9.99/month signed up for an annual commitment, and were never offered
an annual rate. We were led to believe that for the duration of that
annual commitment the subscription would remain at $9.99/month, and that
rate would continue provided the subscription was uninterrupted, and
renewed at the end of the 12 month commitment.


I don't think it's realistic to expect s rate forever. Having said
that, I want to be wrong.

On a related topic, when I open Creative Cloud, it shows I have
Photoshop CC and Bridge. It keeps offering me to try LR, even though I
have it installed and updated to the latest version.

Did you install LR5 as part of your CC package?
I went from LR2 to LR5 via CC. I was originally going to stick with PS
CS6 and buy the upgrade to LR5, then the *Photoshop Photographer's
Program* was offered and I couldn't resist.

Did you update LR5 from the LR menu, or from the CC panel?

I suggest that you go ahead and install the CC version of LR5 (now LR5.5).
You should also see PS CC 2014 as an available download & up dates for CS6.

You should be seeing something like this:
https://dl.dropbox.com/u/1295663/Fil...enshot_755.jpg

I have the problem as Eric. I have LR5, and just updated it with no
problem to LR5.5, but my Creative Cloud panel doesn't show LR. It
doesn't seem to make any difference, but it is worrisome.

I also added (2014).

There seem to be some issues with the way this bunch of updates and the
new CC 2014 install have been executed.
It might be worthwhile contacting support.

--
Regards,

Savageduck

On 2014-06-26 23:14:25 +0000, Tony Cooper said:

On Thu, 26 Jun 2014 19:13:28 -0400, Tony Cooper
wrote:

On Thu, 26 Jun 2014 15:57:26 -0700, Savageduck
wrote:

On 2014-06-26 22:36:26 +0000, PeterN said:

On 6/26/2014 6:05 PM, Savageduck wrote:
On 2014-06-26 21:50:13 +0000, PeterN said:

On 6/26/2014 5:42 PM, Savageduck wrote:
On 2014-06-26 21:14:03 +0000, Eric Stevens
said:

I've just received an email from Adobe (Australia) telling me that I
am presently paying A$9.99 a month but I can have *substantial*
savings if I go over to an annual plan.

So, I click to have a look at the details of their annual plan and
find that nothing changes except the price. Under the annual plan the
price is A$119.88 per year.

For the arithmetically handicapped 12 x A$9.99 = A$119.88

Where is the saving? What does Adobe really think it is doing?

It seems that Adobe (Aus) operates in a different world. A proposal that
dumb doesn't even warrant checking on.


On a monthly plan they can raise the monthly payment anytime they
want. On an annual plan the subscription price can only e raised on
renewal. I will not comment on the business aspects of a price
increase, but I would not be surprised if we see a price increase
within the next six to twelve months.

However, those of us on the *Photoshop Photographer's Program* at
$9.99/month signed up for an annual commitment, and were never offered
an annual rate. We were led to believe that for the duration of that
annual commitment the subscription would remain at $9.99/month, and that
rate would continue provided the subscription was uninterrupted, and
renewed at the end of the 12 month commitment.


I don't think it's realistic to expect s rate forever. Having said
that, I want to be wrong.

On a related topic, when I open Creative Cloud, it shows I have
Photoshop CC and Bridge. It keeps offering me to try LR, even though I
have it installed and updated to the latest version.

Did you install LR5 as part of your CC package?
I went from LR2 to LR5 via CC. I was originally going to stick with PS
CS6 and buy the upgrade to LR5, then the *Photoshop Photographer's
Program* was offered and I couldn't resist.

Did you update LR5 from the LR menu, or from the CC panel?

I suggest that you go ahead and install the CC version of LR5 (now LR5.5).
You should also see PS CC 2014 as an available download & up dates for CS6.

You should be seeing something like this:
https://dl.dropbox.com/u/1295663/Fil...enshot_755.jpg

I have the problem as Eric. I have LR5, and just updated it with no
problem to LR5.5, but my Creative Cloud panel doesn't show LR. It
doesn't seem to make any difference, but it is worrisome.

I also added (2014).

Peter, not Eric. Sorry.

I figured that one out. ;-)

--
Regards,

Savageduck

On 6/26/2014 6:57 PM, Savageduck wrote:
On 2014-06-26 22:36:26 +0000, PeterN said:

On 6/26/2014 6:05 PM, Savageduck wrote:
On 2014-06-26 21:50:13 +0000, PeterN said:

On 6/26/2014 5:42 PM, Savageduck wrote:
On 2014-06-26 21:14:03 +0000, Eric Stevens
said:

I've just received an email from Adobe (Australia) telling me that I
am presently paying A$9.99 a month but I can have *substantial*
savings if I go over to an annual plan.

So, I click to have a look at the details of their annual plan and
find that nothing changes except the price. Under the annual plan the
price is A$119.88 per year.

For the arithmetically handicapped 12 x A$9.99 = A$119.88

Where is the saving? What does Adobe really think it is doing?

It seems that Adobe (Aus) operates in a different world. A proposal
that
dumb doesn't even warrant checking on.


On a monthly plan they can raise the monthly payment anytime they
want. On an annual plan the subscription price can only e raised on
renewal. I will not comment on the business aspects of a price
increase, but I would not be surprised if we see a price increase
within the next six to twelve months.

However, those of us on the *Photoshop Photographer's Program* at
$9.99/month signed up for an annual commitment, and were never offered
an annual rate. We were led to believe that for the duration of that
annual commitment the subscription would remain at $9.99/month, and that
rate would continue provided the subscription was uninterrupted, and
renewed at the end of the 12 month commitment.


I don't think it's realistic to expect s rate forever. Having said
that, I want to be wrong.

On a related topic, when I open Creative Cloud, it shows I have
Photoshop CC and Bridge. It keeps offering me to try LR, even though I
have it installed and updated to the latest version.

Did you install LR5 as part of your CC package?
I went from LR2 to LR5 via CC. I was originally going to stick with PS
CS6 and buy the upgrade to LR5, then the *Photoshop Photographer's
Program* was offered and I couldn't resist.

Did you update LR5 from the LR menu, or from the CC panel?

I suggest that you go ahead and install the CC version of LR5 (now LR5.5).
You should also see PS CC 2014 as an available download & up dates for CS6.

You should be seeing something like this:
https://dl.dropbox.com/u/1295663/Fil...enshot_755.jpg


This is what it looks like.

https://dl.dropboxusercontent.com/u/97242118/Document1.pdf

--
PeterN

On 2014-06-27 00:28:56 +0000, PeterN said:

On 6/26/2014 6:57 PM, Savageduck wrote:
On 2014-06-26 22:36:26 +0000, PeterN said:

On 6/26/2014 6:05 PM, Savageduck wrote:
On 2014-06-26 21:50:13 +0000, PeterN said:

On 6/26/2014 5:42 PM, Savageduck wrote:
On 2014-06-26 21:14:03 +0000, Eric Stevens
said:

I've just received an email from Adobe (Australia) telling me that I
am presently paying A$9.99 a month but I can have *substantial*
savings if I go over to an annual plan.

So, I click to have a look at the details of their annual plan and
find that nothing changes except the price. Under the annual plan the
price is A$119.88 per year.

For the arithmetically handicapped 12 x A$9.99 = A$119.88

Where is the saving? What does Adobe really think it is doing?

It seems that Adobe (Aus) operates in a different world. A proposal
that
dumb doesn't even warrant checking on.


On a monthly plan they can raise the monthly payment anytime they
want. On an annual plan the subscription price can only e raised on
renewal. I will not comment on the business aspects of a price
increase, but I would not be surprised if we see a price increase
within the next six to twelve months.

However, those of us on the *Photoshop Photographer's Program* at
$9.99/month signed up for an annual commitment, and were never offered
an annual rate. We were led to believe that for the duration of that
annual commitment the subscription would remain at $9.99/month, and that
rate would continue provided the subscription was uninterrupted, and
renewed at the end of the 12 month commitment.


I don't think it's realistic to expect s rate forever. Having said
that, I want to be wrong.

On a related topic, when I open Creative Cloud, it shows I have
Photoshop CC and Bridge. It keeps offering me to try LR, even though I
have it installed and updated to the latest version.

Did you install LR5 as part of your CC package?
I went from LR2 to LR5 via CC. I was originally going to stick with PS
CS6 and buy the upgrade to LR5, then the *Photoshop Photographer's
Program* was offered and I couldn't resist.

Did you update LR5 from the LR menu, or from the CC panel?

I suggest that you go ahead and install the CC version of LR5 (now LR5.5).
You should also see PS CC 2014 as an available download & up dates for CS6.

You should be seeing something like this:
https://dl.dropbox.com/u/1295663/Fil...enshot_755.jpg


This is what it looks like.

https://dl.dropboxusercontent.com/u/97242118/Document1.pdf

Since you are on the $9.99/month *Photoshop Photographer's Program* I
would go ahead and download and install LR5 from your CC panel, as that
is the way subscribers should have installed it.
If you are feeling wary about doing that, then contact LR, or CC support.

BTW: Why did you do that screenshot as a PDF?

--
Regards,

Savageduck