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#1
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Problem with a Canon 50D
My 4 month old Canon 50D has just developed a problem with the thumb
wheel located just behind the shutter release. No function that requires its use functions anymore. Among other things, I can no longer adjust the ASA value. Has anyone else seen a similar problem? I plan on calling Canon for warranty repair next Monday, but wanted to see if anyone else has had a similar problem. In 4 years of use, my older 20D never had any problems. Gary |
#2
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Problem with a Canon 50D
On Fri, 29 May 2009 23:41:42 -0700 (PDT), Bob AZ
wrote: Has anyone else seen a similar problem? I plan on calling Canon for warranty repair next Monday, but wanted to see if anyone else has had a similar problem. In 4 years of use, my older 20D never had any problems. Gary Gary I have owned a 20D and 40D and everytime there has been a problem it is me. Canon has an 800 number to call that stays open until 10PM Eastern Time. Each time I have called they talked me through things and pointed out where in the manual the problem is discussed. Bob AZ At the price that they charge you for your short-lifespan DSLR cameras and poorly figured non-diffraction-limited glass, they should come over and take your photos for you too. LOL!!!!!! |
#3
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Problem with a Canon 50D
On Sat, 30 May 2009 02:04:52 -0500, Oh this is fun...
wrote: At the price that they charge you for your short-lifespan DSLR cameras and poorly figured non-diffraction-limited glass, they should come over and take your photos for you too. LOL!!!!!! While the technological life of today's cameras may be kind of short, the prices have certainly come down since the old days. I purchased my first SLR camera back in 1974...a Nikon F2. Although I got it at a great discount by purchasing it overseas while in the Navy, the average stateside price was around $600 at the time. That's 35 years ago. I wonder what an inflation adjusted price would be today! The camera still functions just fine today, but it would be getting harder and harder to get film for it! The last time I ever shot a frame of film was during a return visit to Midway Island back in 2001. I have been 100% digital ever since. I don't know what the resolution limit of my standard 17-85mm Canon lens is. It may not be diffraction limited, but it certainly goes down to the resolution limit of the 15MP sensor. I have a number of pictures I specifically took for resolution tests and it goes right down to the pixel level limit. Gary |
#4
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Problem with a Canon 50D
Bob AZ wrote:
Has anyone else seen a similar problem? I plan on calling Canon for warranty repair next Monday, but wanted to see if anyone else has had a similar problem. In 4 years of use, my older 20D never had any problems. I have owned a 20D and 40D and everytime there has been a problem it is me. Canon has an 800 number to call that stays open until 10PM Eastern Time. Each time I have called they talked me through things and pointed out where in the manual the problem is discussed. Your first step would be to take the battery out for ten minutes. Then, if that doesn't reset/fix it, and a quick go through of menu settings has been done, dial 1-800...... -- John McWilliams |
#5
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Problem with a Canon 50D
On Sat, 30 May 2009 13:43:50 -0700, Matt Ion
wrote: Gary Edstrom wrote: My 4 month old Canon 50D has just developed a problem with the thumb wheel located just behind the shutter release. No function that requires its use functions anymore. Among other things, I can no longer adjust the ASA value. Has anyone else seen a similar problem? I plan on calling Canon for warranty repair next Monday, but wanted to see if anyone else has had a similar problem. In 4 years of use, my older 20D never had any problems. This may be a stupid question, but are you enabling the thumb wheel? I don't know about the 50D specifically, but my 40D's power switch has two positions - the first turns the camera on but leaves the thumbwheel disabled; the second enabled the thumbwheel. Not trying to be consescending or anything, it's just amazing the little things that get overlooked sometimes... I'm even guilty of it myself (try shooting a couple dozen frames and then realizing you don't have a card in the camera... duh!) Yes, I know about the 2-position switch...I had used a 20D for 4 years prior to getting the 50D. That is not the problem. I normally keep it in the full-on position. No menu setting or anything else that requires the use of the small thumb-wheel functions at all. Fortunately, the settings are stuck in the mode that I use most of the time. So I was able to continue using it on the trip I just got back from. I am calling Canon Monday. Gary |
#6
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Problem with a Canon 50D
On Sat, 30 May 2009 07:12:02 -0700, John McWilliams
wrote: Bob AZ wrote: Has anyone else seen a similar problem? I plan on calling Canon for warranty repair next Monday, but wanted to see if anyone else has had a similar problem. In 4 years of use, my older 20D never had any problems. I have owned a 20D and 40D and everytime there has been a problem it is me. Canon has an 800 number to call that stays open until 10PM Eastern Time. Each time I have called they talked me through things and pointed out where in the manual the problem is discussed. Your first step would be to take the battery out for ten minutes. Then, if that doesn't reset/fix it, and a quick go through of menu settings has been done, dial 1-800...... I'll try the battery, but I can't go through the menu settings without the use of the small thumbwheel. I can't get there from here! Gary |
#7
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Problem with a Canon 50D
"Gary Edstrom" wrote in message ... On Sat, 30 May 2009 07:12:02 -0700, John McWilliams wrote: Bob AZ wrote: Has anyone else seen a similar problem? I plan on calling Canon for warranty repair next Monday, but wanted to see if anyone else has had a similar problem. In 4 years of use, my older 20D never had any problems. I have owned a 20D and 40D and everytime there has been a problem it is me. Canon has an 800 number to call that stays open until 10PM Eastern Time. Each time I have called they talked me through things and pointed out where in the manual the problem is discussed. Your first step would be to take the battery out for ten minutes. Then, if that doesn't reset/fix it, and a quick go through of menu settings has been done, dial 1-800...... I'll try the battery, but I can't go through the menu settings without the use of the small thumbwheel. I can't get there from here! Gary Of course, you can. To tab through the menu, use the 8-way button above the large wheel on the back. It does the same thing that the small wheel up top does, in that context. dwight |
#8
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Problem with a Canon 50D
On Mon, 1 Jun 2009 07:18:35 -0400, "dwight" wrote:
"Gary Edstrom" wrote in message .. . On Sat, 30 May 2009 07:12:02 -0700, John McWilliams wrote: Bob AZ wrote: Has anyone else seen a similar problem? I plan on calling Canon for warranty repair next Monday, but wanted to see if anyone else has had a similar problem. In 4 years of use, my older 20D never had any problems. I have owned a 20D and 40D and everytime there has been a problem it is me. Canon has an 800 number to call that stays open until 10PM Eastern Time. Each time I have called they talked me through things and pointed out where in the manual the problem is discussed. Your first step would be to take the battery out for ten minutes. Then, if that doesn't reset/fix it, and a quick go through of menu settings has been done, dial 1-800...... I'll try the battery, but I can't go through the menu settings without the use of the small thumbwheel. I can't get there from here! Gary Of course, you can. To tab through the menu, use the 8-way button above the large wheel on the back. It does the same thing that the small wheel up top does, in that context. dwight Thanks for the tip...I didn't know about that way of working through the menus. However, my problem remains...I talked to Canon today and they agree there is a problem. I have a return authorization number and I am going to be sending in the camera Tuesday. Gary |
#9
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Problem with a Canon 50D
Gary Edstrom wrote:
On Mon, 1 Jun 2009 07:18:35 -0400, "dwight" wrote: "Gary Edstrom" wrote in message ... On Sat, 30 May 2009 07:12:02 -0700, John McWilliams wrote: Bob AZ wrote: Has anyone else seen a similar problem? I plan on calling Canon for warranty repair next Monday, but wanted to see if anyone else has had a similar problem. In 4 years of use, my older 20D never had any problems. I have owned a 20D and 40D and everytime there has been a problem it is me. Canon has an 800 number to call that stays open until 10PM Eastern Time. Each time I have called they talked me through things and pointed out where in the manual the problem is discussed. Your first step would be to take the battery out for ten minutes. Then, if that doesn't reset/fix it, and a quick go through of menu settings has been done, dial 1-800...... I'll try the battery, but I can't go through the menu settings without the use of the small thumbwheel. I can't get there from here! Gary Of course, you can. To tab through the menu, use the 8-way button above the large wheel on the back. It does the same thing that the small wheel up top does, in that context. dwight Thanks for the tip...I didn't know about that way of working through the menus. However, my problem remains...I talked to Canon today and they agree there is a problem. I have a return authorization number and I am going to be sending in the camera Tuesday. Gary I still use the 20d I think its a great camera. I also would like to change to a newer camera, any ideas? -- http://www.photochimper.com A great digital photo Club/forum |
#10
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Problem with a Canon 50D
On Sat, 06 Jun 2009 01:09:40 -0400, none wrote:
I still use the 20d I think its a great camera. I also would like to change to a newer camera, any ideas? My primary reason for going to the 50D is that it takes all the same lenses and other accessories as the 20D. I didn't need to shell out money for new lenses. It's functionality is very similar to the 20D. One nice feature is the automatic ultra-sonic sensor cleaning every time you turn the camera on or off. Gary |
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