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will canon usa honor a canon latin america warranty for a 5dmark II ?
picture taker wrote:
i was on the phone for a while with a canon service rep seeking help with my 5d mark II , the usb port isn't working . we tryed every posible solution but to on avail he said my chances are better than winning the lottery that my usb port was bad but it is . so made arangments to send it in for repair to repair center in NJ . i told him i bought it @ boolchands in st marteen he asked if that was part of the united states i thought it was said yes. as im looking over the warranty card it is a canon latin american international warranty card does anyone know if they will honor it ? Canon is usually very good about honoring the warranty on their products no matter where it was purchased. They aren't like Nikon U.S.A.. |
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will canon usa honor a canon latin america warranty for a 5d mark II ?
"SMS" wrote in message ... Canon is usually very good about honoring the warranty on their products no matter where it was purchased. They aren't like Nikon U.S.A.. I don't agree! I just had a failure on my Canon 70-200 f/4L IS in the second year. I bought the lens in Germany where there is a two year warranty. The same is true in Denmark where I live. However the international warranty is only one year. I asked through the Canon service center in Denmark after they checked the lens if they would repair it under warranty. The answer was a clear NO. I then sent the lens to Germany and got it repaired under warranty. Even though this is inside the EU which is designed to avoid trade barriers etc. this policy is enforced by Canon. I find it rather strange, but of course udnerstandable that Canon Denmark do not want to cover the cost of a repair for a nother business unit which is Canon Germany. Canon Denmark also don't like that we buy Canon gear in Germany where it is usually cheaper than in Denmark. Notice that lenses have international warranty where digital camera bodies only have regional warranty. I don't know it North America and South America is the same region (although belonging to the Americas), but I would doubt it. -- Med venlig hilsen/Kind regards, Hans Kruse www.hanskrusephotography.com, www.hanskruse.com |
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