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B&H has the worst customer service on the planet.



 
 
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Old January 26th 04, 08:07 PM
Richard Crowley
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Default B&H has the worst customer service on the planet.

"WayneC" wrote ...
In my opinion, the business that takes your money has the
responsibility to act in your behalf with manufacturers they
represent/sell merchandise for.


"PTRAVEL" wrote ...
How so? If Panasonic doesn't answer it's tech support line,
do you think B&H should get involved?


IMHO, Yes.
Most manufacturers don't deal directly with end users. They allow
their retailers to make a profit in part to pay for the retailers handling
(at least first-level) customer interaction. It has been like this for
the ~30 years I have been dealing with consumer and pro electronic
equipment.


 




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