John wrote:

REREAD MY ORIGINAL POST! SHOW ME WHERE I STATED THAT I SENT IN A COPY.

My apologies.

I saw your statement of:

"Since they want "an original" qualifying UPC", my copy won't suffice"

...which I interpreted to mean that you had originally sent in a copy
instead of the original.


There's no other way of phrasing it: CANON RIPPED ME OFF EVEN THOUGH I
FOLLOWED ALL THE RULES.

Actually, it is the Redemption company who is Canon's representative
who is doing the "ripping offing".

It would appear that their excuse was because they were able to "lose"
your UPC since you didn't physically attach it.

My suggestion would be for you to photograph your swiss-cheesed box and
send that photo along with the rest of your documentation to Canon and
ask Canon to contact their redemption company to provide *to Canon,
their customer* their documentation on precisely what they claimed that
they received from you. If they have absolutely none of the cardboard
(or all of the bar codes except the UPC), even though it is your word
against theirs, you have a pretty good case that you did send it and
you can ask Canon to ovrride the recommendation of their *service
provider* and cut you a rebate check.

If this doesn't work and you want to litigate, there was just a case
recently (I think in NJ) where the supoena was delivered to a local
employee (IIRC, a Verizon cellphone kiosk?) as a company
representative. What's clever about this approach is that if they fail
to show up in court or whatever, your *local jurisdiction* has the
authority to shut down the *local* store and possibly even sieze
merchandice to satisfy the legal lien.

Granted, you might not want to do this to your local Mom&Pop camera
store, but it is worth looking up this lawsuit to see what the
specifics were and if it could be applied.


-hh