On Jan 13, 2021, Savageduck wrote
(in iganews.com):

On Jan 12, 2021, Bill W wrote
(in ternal-september.org):

On Jan 12, 2021, Eric Stevens wrote
(in ):

On Tue, 12 Jan 2021 12:44:40 -0600, Bill
wrote:

On Jan 12, 2021, Eric Stevens wrote
(in ):

I've been running Photoshop CC for years without any trouble. I have
not used it for the last few weeks or so and in the mean time there
have been several upgrades of PS and Windows 10. For whatever reason I
now find that while PS starts OK it now always downloads files in
Camera Raw. I don't mind that but I have not been able to turn that
feature off. To compound the problem, it takes more than 2 hours to
load an image. I don't actually know how long as I give up at that
point. When I load a 30Mb NEF file the image may appear after 2 or 3
minutes but the editing sliders remain locked and unresponsive. The
Windows task manager shows that one processor core (out of 12) is
running at 100% and it will continue to do this until I shut down
Photoshop. Most times I cannot shut down Photoshop in the usual manner
but have to end the task in Task Manager. On occasion I can close
Camera Raw and then I can shutdown Photoshop normally.

I have tried contacting Adobe Tech Support but an afternoon of being
passed from person to person in the hope that the next person would
know about the problem, and after waiting for an hour for what might
have been the last person I gave up.

I then tried the adobe community and quickly received the suggestion
that I should turn off GPU support. GPU setting was previously on Auto
and is now Off. [GPU = GeForce GTX 1070]. That possibly made a
difference, but only minimal. The image still opened in ACR but maybe
more quickly. Fully functioning editing sliders were still not
available even after about ten minutes. One CPU core only, continued
to be fully at work. Some of the graphics memory was in use and there
were occasional barely visible twitches of activity in various parts
of the GPU.

As far as I can tell I have the same problem irrespective of whether I
am using PS 2020 or 2021.

Has anyone encountered or heard of a similar problem and if so what
was the cause/cure?

Go into task manager, and check for 100% (or close) CPU, memory, or disk
read/write usage. The problem will be that it might take forever just to
get
into task manager, but it’s helpful, so wait. If it’s Adobe tying
everything up, then take nospam’s advice, and reinstall everything. If
something else is responsible, let us know what it is. I have had very
similar problems from Malwarybytes, Foxit Reader, and one or two others.
If
it something else, then you have to kill those programs, or uninstall
them,
and then talk to their customer support. My problems tended to come after
updates to programs, and reinstalling them will not fix that.

I have PS 2020 and 2021 installed on the machine and I have been
experimenting.

The first thing I did was update the GPU driver. Didn't seem to make a
difference. It was less than a year old.

Then in quick succession I found Windows doing an update and no sooner
than I got through that Adobe CC updated PS, LR and ACR! Nothing is
the same as it was but I still have the problem. i have found out
that when I start PS, Windows explorer seems to go mad and uses more
of the processor capacity than everything else put together. Disk
ussage does not look excessive. I know this is a known problem but I
do not as yet know what to do about it.

More to come.

The explorer thing is indeed a known issue (but I believe an old one), and a
simple fix, I think. It might have been as simple as taking the recent files
out of the view, or indexing, or something along those lines. I can’t
remember right now. I also think the LR catalog was modified once again with
a recent update, and that might have something to do with it. Are you
sharing
the catalog with another location or PC?

I might be wrong, but given all Eric has said, I suspect that he doesn’t
use LR, or Bridge, just a direct 1:1 PS workflow. So I doubt that the LR
catalog, If it exists on Eric’s PC, is an issue. There is something else
going on.
Perhaps Eric can confirm what his actual workflow is. As I have said many
times, I for example use an LRc to PS workflow, but I am sure that there are
those who just drop RAW, & JPEG files directly into PS without a thought of
using LR.

I think that he has LR, but doesn’t use it - it’s just part of CC. But it
still exists on his PC. Regardless, I think I’m confused about the windows
explorer issue - I believe it was just tying up itself, and not the whole PC.
In other words, when you opened it, it would take too long to populate. But I
suppose it could tie up the PC, anything is possible with Windows. And I’m
sure he’s been told this before, but he would probably benefit greatly from
completely redoing that PC. He has a strange approach to a few things, and
I’ve learned my lesson about that. Putting out fires and finding
workarounds is not a good long term approach. He could reinstall windows and
then CC, and then adopt a normal workflow, including the matter of importing
photos. I admit I did not follow this advice myself, but then few people are
stupid enough to want to spend the time I did learning how to reconfigure an
SSD and its boot and other partitions manually. But I did also learn on
another computer the miracle an SSD can perform on even a piece of crap PC.