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Old August 11th 07, 12:22 PM posted to
Neil Gould
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Posts: 262
Default Microtek 120TF Scanner - no support

Recently, - posted:

Microtek hasn't serviced scanners for a few years now. If it is under
warranty, they will replace it. If it is out of warranty, they will
offer you a discount based on a sliding scale. I have seen comments
from people confirming what Neil said in regard to the value of the


Actually, made the comment, but I can confirm that this
is not a new practice, as Microtek sent a new replacement 120TF instead of
repairing mine about 1-1/2 years ago. Still, I thought manufacturers were
obligated to supply parts for a number of years (7?) under U.S. law and
some similar requirement in Europe. Anyone aware of the facts?