On 2017-01-25, Savageduck wrote:
On Jan 24, 2017, Stewart wrote (in article
):

I have an Epson XP-405 printer and despite using genuine Epson inks
the printed colours are not right. The pinks and Magenta are coming
out yellowish and even a scarlet red is a dull yellow. I have cleaned
the heads, unticked the grey scale, checked the driver, done all I
can think of including trying to reset the colours from the colour
chart (circle). Can anyone give me advice? I am reluctant to
disconnect the printer and then have to reinstall it with all its
software. Thank you

To start with there are a few things that we need to know:

What computer OS are you using?

Do you have a calibrated display? Even just using the basic
calibration instructions will be better than nothing if the
calibration has been screwed up.

What software are you using to print?

Are you using update/current drivers for the XP-405?

Are you selecting appropriate paper type via the driver?

Can the printer do a self-test print (ie one from within itself, not one
generated by a program on a computer). Is there any liquid ink in the
magenta reservoir? Have you tried new ink cartridges?

Would 'disconnecting' the printer really make it necessary to 'reinstall
it with all its software'? (I can see that having the wrong driver on
your computer might be a problem but if you've been printing
satisfactorily then you've probably got the right driver installed
anyway). Usually, in my experience, powering off and pulling all the
leads out doesn't lose anything - just plug it all in and power up again
and it should all work as before.

Dried or clogged ink cartridges or blocked 'heads' are the usual problem
with any ink-jet printer.

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