"Brian Kosoff" wrote

As for the "magnetic field" comments, they came from 2 different Jobo
techs and as far as I can tell were said in all seriousness.

The techs may even believe the magnetic field fix. After all, after
giving this advice, they have found that very few customers call back
- ergo, problem solved.

Call them back and tell them it is not the magnetic field, but that the
lift handle has to pointed at Sirius Minor.

--
Nicholas O. Lindan, Cleveland, Ohio
Consulting Engineer: Electronics; Informatics; Photonics.