On 5/10/2017 11:31 PM, nospam wrote:
In article , Bill W


snip



customer support is mostly useless, and at the larger companies, they
just want to get you off the phone because they're rated on number of
calls.


With some companies, that is true. I have had good experiences with HP,
Adobe, and yes, even MS. I think it depends on who you get, and how his
wife treated him last night. My machine had a compatibility issue with
an HP product. I consider it a miracle that after MS claimed it was an
HP issue, and HP said it was an MS issue, I was able to get an HP guy
and MS guy on a conference call. Turned out to be an MS issue, that
could not be resolved.



It's almost exactly like ransomware, except that a lot of Googling
came up with a fix. About 10 commands (bootrec & diskpart commands)
typed into the command line - really about 60 seconds if you type
fast, and it's fixed. The ridiculous part is that the Windows
install/recovery files (Media creation files) come out differently
depending on whether you choose to write them to a USB drive, or to a
DVD. Some tools are missing in the USB version, and a couple of the
commands fail, the critical one being bcdboot.

welcome to windows.



--
PeterN