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Lightroom Classic CC problem
My Lightroom Classic CC seems to have decided to give up printing.
When I select Print it brings up the appropriate screen identifying the printer and the paper size and then a notice pops up which says something like: Adobe Photoshop Lightroom has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. As far as I know all my software is up to date. Is this just my problem or have other people also experienced it? W10 of course. -- Regards, Eric Stevens |
Lightroom Classic CC problem
On Tue, 06 Feb 2018 16:05:42 +1300, Eric Stevens
wrote: My Lightroom Classic CC seems to have decided to give up printing. When I select Print it brings up the appropriate screen identifying the printer and the paper size and then a notice pops up which says something like: Adobe Photoshop Lightroom has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. As far as I know all my software is up to date. Is this just my problem or have other people also experienced it? W10 of course. I think there was a recent Win update, so check for the latest printer drivers. |
Lightroom Classic CC problem
On Tue, 06 Feb 2018 16:05:42 +1300, Eric Stevens
wrote: My Lightroom Classic CC seems to have decided to give up printing. When I select Print it brings up the appropriate screen identifying the printer and the paper size and then a notice pops up which says something like: Adobe Photoshop Lightroom has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. As far as I know all my software is up to date. Is this just my problem or have other people also experienced it? W10 of course. This gets slightly weird. Trial 1 ------- I started up LR and then Task Manager and there was LR. I selected 'PRINT' and up popped the notice once again. I ignored the invitation to shut the program down and instead shut down the warning notice. I then tried LR and found that nothing responded. I tried shut it down (clicking on X) and got no response. I tried shutting it down using Task Manager and found it wouldn't shut down. I then shut down the computer from the Windows button. Trial 2 ------- I rebooted the computer and started Task Manager. I then started LR and all looked OK on the surface but I noticed that Task Manager was showing LR taking a steadily increasing amount of memory until it got to (about) 683Mb, at which point it instantaneously got back to 9.7Mb. I selected 'PRINT' and got the warning notice once again. At this point LR had dissapeared from the Task Manager. I I tried shutting LR down from the X in the corner of the LR window. To my surprise LR did not just shut down but started the backup routine and then shut down after the backup had finished, all the while with no LR showing in the Task Manager. As far as I can see, the Library and Develop sections of LR seem to work correctly. -- Regards, Eric Stevens |
Lightroom Classic CC problem
On Feb 5, 2018, Eric Stevens wrote
(in ): My Lightroom Classic CC seems to have decided to give up printing. When I select Print it brings up the appropriate screen identifying the printer and the paper size and then a notice pops up which says something like: Adobe Photoshop Lightroom has stopped working. “Something like?” What was the exact wording? Was there no error code? Are you getting any sort of crash report? Have you notified Adobe CC Support? A problem caused the program to stop working correctly. Obviously, but where does the problem lie, with LR CCC, or W10? Windows will close the program and notify you if a solution is available. I gather Windows hasn’t been able to figure out a solution? As far as I know all my software is up to date. Is this just my problem or have other people also experienced it? W10 of course. Printer driver? Current LR CCC on macOS no issue with the print module. BTW: I am heading out of here on my trip to South Africa in the early AM. So I will be away from my desktop for about a month, and I will be restricted to my iPad Pro, iPhone, and Adobe mobile apps for about a month. -- Regards, Savageduck |
Lightroom Classic CC problem
On Feb 5, 2018, Eric Stevens wrote
(in ): On Tue, 06 Feb 2018 16:05:42 +1300, Eric Stevens wrote: My Lightroom Classic CC seems to have decided to give up printing. When I select Print it brings up the appropriate screen identifying the printer and the paper size and then a notice pops up which says something like: Adobe Photoshop Lightroom has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. As far as I know all my software is up to date. Is this just my problem or have other people also experienced it? W10 of course. This gets slightly weird. Trial 1 ------- I started up LR and then Task Manager and there was LR. I selected 'PRINT' and up popped the notice once again. I ignored the invitation to shut the program down and instead shut down the warning notice. I then tried LR and found that nothing responded. I tried shut it down (clicking on X) and got no response. I tried shutting it down using Task Manager and found it wouldn't shut down. I then shut down the computer from the Windows button. That sounds like a W10 - LR CCC conflict, and might be printer driver related. Trial 2 ------- I rebooted the computer and started Task Manager. I then started LR and all looked OK on the surface but I noticed that Task Manager was showing LR taking a steadily increasing amount of memory until it got to (about) 683Mb, at which point it instantaneously got back to 9.7Mb. I selected 'PRINT' and got the warning notice once again. At this point LR had dissapeared from the Task Manager. I I tried shutting LR down from the X in the corner of the LR window. To my surprise LR did not just shut down but started the backup routine and then shut down after the backup had finished, all the while with no LR showing in the Task Manager. That sounds like some sort of memory leak. As far as I can see, the Library and Develop sections of LR seem to work correctly. I hate to be the ignorant Apple user in the room, but what is this Task Manager of which you talk? It certainly doesn’t seem to be managing LR printing tasks. I believe you have little choice other than contacting Adobe CC support, and or MS W10 support. ....and then there is Epson to see if there is an issue with their driver and the current edition of W10. -- Regards, Savageduck |
Lightroom Classic CC problem
In article , Eric Stevens
wrote: My Lightroom Classic CC seems to have decided to give up printing. no problems with windows since 2000, you say? |
Lightroom Classic CC problem
On Mon, 05 Feb 2018 19:47:05 -0800, Savageduck
wrote: On Feb 5, 2018, Eric Stevens wrote (in ): My Lightroom Classic CC seems to have decided to give up printing. When I select Print it brings up the appropriate screen identifying the printer and the paper size and then a notice pops up which says something like: You are about to start commenting on the message text. In my previous post I quoted it as reading: ----------------------------------------------------------------------- Adobe Photoshop Lightroom has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. ------------------------------------------------------------------------ Adobe Photoshop Lightroom has stopped working. “Something like?” What was the exact wording? Was there no error code? Nope Are you getting any sort of crash report? Nope Have you notified Adobe CC Support? Not yet A problem caused the program to stop working correctly. Obviously, but where does the problem lie, with LR CCC, or W10? Windows will close the program and notify you if a solution is available. I gather Windows hasn’t been able to figure out a solution? Not that it has told me. As far as I know all my software is up to date. Is this just my problem or have other people also experienced it? W10 of course. Printer driver? Don't think so. It doesn't get s far as trying to print. I hadn't even selected a template. Current LR CCC on macOS no issue with the print module. BTW: I am heading out of here on my trip to South Africa in the early AM. So I will be away from my desktop for about a month, and I will be restricted to my iPad Pro, iPhone, and Adobe mobile apps for about a month. Have a good trip. -- Regards, Eric Stevens |
Lightroom Classic CC problem
On Mon, 05 Feb 2018 22:59:37 -0500, nospam
wrote: In article , Eric Stevens wrote: My Lightroom Classic CC seems to have decided to give up printing. no problems with windows since 2000, you say? That was two or three days ago. Even so, we don't yet know where the problem arises. -- Regards, Eric Stevens |
Lightroom Classic CC problem
On 06/02/2018 03:47, Savageduck wrote:
I am heading out of here on my trip to South Africa in the early AM. So I will be away from my desktop for about a month, and I will be restricted to my iPad Pro, iPhone, and Adobe mobile apps for about a month. -- Regards, Savageduck I trust that you'll have an outstanding visit. :-) A long-standing friend and his wife went there in December and posted lots of interesting items on Facebook. I'll be happy to share them with you if you are on Facebook yourself. -- David B. |
Lightroom Classic CC problem
On 06/02/2018 08:33, Eric Stevens wrote:
On Mon, 05 Feb 2018 22:59:37 -0500, nospam wrote: In article , Eric Stevens wrote: My Lightroom Classic CC seems to have decided to give up printing. no problems with windows since 2000, you say? That was two or three days ago. Even so, we don't yet know where the problem arises. Don't use lightroom, but Win10 regularly shags my printer settings somewhere. The last occasion (in the past couple of days) was printing from Acrobat. |
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